We strive to provide our members with safe, effective and affordable options under our pharmacy benefit programs. We are continually reviewing drug classes to assess the value of new drugs that come to market and regularly review new clinical information for drugs already on the market.

As a result, beginning in 2013 Coventry will make semi-annual updates to the prescription drug formulary. Changes will be made in January and in July. The formulary documents on our website have been updated to reflect the changes. The most current list of formulary updates can be found by clicking here. Additionally, the online searchable formulary will be updated in early May to note the upcoming changes.

As a reminder, certain drugs may require prior authorization, have step therapy requirements or quantity limits. For a detailed list of those drugs, visit our website. 

We will communicate these changes with our commercial clients and with impacted members. If you have questions, please contact your account executive or account manager.

Have a claim or benefit question for one of your customers? Now you can email us! Coventry has a dedicated customer service email address exclusively for our appointed brokers and consultants. Find your local broker services team here.