Lean Offices: Making Lean Office Real 

Audrey Thomas teaches Lean Office principles

 June 2013


Audrey Thomas

Author, Speaker and

Productivity Expert

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Organize Your Home by BH&G

 

Audrey worked with Better Homes & Gardens and contributed content for this book project. It is now available at your favorite book seller or online at Amazon.

 

 

Filled with timeless, helpful content, your head will spin with hundreds of ideas presented.  Get it today!


Need a handy way to remember 5S and the 7 Areas of Waste?  These 8.5 x 11" resource cards are designed to help individuals
implement the 5S process as well as identify a variety of wastes in and around the office.   

 

Orders are sold in quantities of 25 and contain BOTH the 5S card and the 7 Areas of Waste Card.

 

Volume discount available for quantities over 300. 

 

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1-866-767-0455 

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Lean Office Transformations

Welcome to Lean Office Transformations - a newsletter designed to save you time and become more efficient. References to Lean Manufacturing and Lean Office refer to a productivity philosophy created by Toyota which is now adapted by companies worldwide.
Lean Office Review
Standardizing Email Subject Liines

Lean organizations welcome opportunities to standardize processes as it brings conformity and invites efficiency. When I offer my Entangled in Email session, I introduce three abbreviations that can be included at the end of an email subject line to indicate an action for the recipient.

 

EOM - End of Message   

We have all received an email, asking a simple question in which we can reply with the answer typed in the subject line. The next time you respond in this way, include EOM at the end of your subject line. This tells the recipient that this is your entire message so they don't need to take time to open the email, wondering if you included anything else.  Here's a screen shot of what it looks like when it arrives in the Inbox:

 

 

 

NRN - No Response Needed     

Have you ever responded to someone's email, only to get another email back stating "Thanks", "Got it", etc.?   When replying to someone's email in which you do not need a response, simple place NRN in your subject line, thus giving the recipient permission not to reply back, which would only interrupt you one more time.

 

DNF - Do Not Forward     

Including this abbreviation in your subject line will serve as a reminder to the recipient that it contains information or a version of a project that is not yet ready to be shared with others. 

Etiquette Nugget
Does your cell phone make you look stupid?

Cell phones are a given these days. I'm not sure why, but even youngsters in elementary school have them.

 

While we've become accustomed to this technology there are still some situations where we may be appalled at the use of a cell phone and maybe even offer a look of disgust. For instance, at a funeral or other important moment such as when your CEO is speaking at an all-company meeting.    

 

Here are five simple reminders to make sure you're practicing good cell phone etiquette so you can avoid looking stupid to those around you: 

  1. Monitor the volume of both your voice as well as incoming calls. Nothing's worse for others than being able to hear your entire conversation.
  2. Avoid using texting language when writing an email. This will definitely make you look stupid.
  3. While you're in a meeting, and especially when you're speaking to someone face-to-face, don't be tempted to answer a call or return a text. Your stupid factor goes way up with this one.
  4. Keep your phone in your pocket vs. sitting it on a flat surface between you and someone else. i.e. a desk or table.  Having a cell phone sitting between you and someone else may communicate a false level of importance on your phone.
  5. Finally, restaurant tables are for eating, not placing your cell phone on them. Keep it in your pocket, briefcase, purse or even your lap. But never on a table where food will be served.
Event Speaker, Audrey Thomas
Relevant and Entertaining

Audrey speaks to audiences of all sizes on a variety of topics which are consistently popular with attendees.  People describe her sessions as entertaining, relevant and filled with tangible strategies. 

Call or email for more information:

Audrey@OrganizedAudrey.com

1-866-767-0455 

Additional Resources
Free Articles for your Organization
Audrey Thomas offers her articles for reprinting or reposting - FREE - provided that her name and contact information (supplied at the end of each article) are included. So if you want to share her articles with others, please take advantage of this valuable resource.

 

© Audrey Thomas