Lean Offices: Making Lean Office Real 

Audrey Thomas teaches Lean Office principles

 

November 2012


Audrey Thomas

Author, Speaker and

Productivity Expert

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Procrastination is not always the best option.
 

"I do my work at the same time each day - the last minute."  ~ Author Unknown

  

Use it or lose it. You're familiar with this phrase when reviewing your remaining 2012 budget.  If you need to offer some year-end training,  Audrey has a couple of dates still available on her December calendar. Just ring her up at 952-944-9470 or toll free 866-767-0455 to check on availability.  

 

The most popular topics are:

 

Entangled in Email

 

Getting Organized with
MS© Outlook

 

 Passport to Productivity  

Develop the habits that set you apart

 

 Buried Alive! 

Surviving the avalanche of paper and email

  

Do's and Don'ts of
Gas in the Office

Office Etiquette

 

Intro to Lean Office


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Additional Resources

Any article written by Audrey is available for reprinting or reposting, provided that her name and contact information are included with it. If you need content for newsletters, look no further.

 

 


Lean Office Transformations

Welcome to Lean Office Transformations - a newsletter designed to save you time and become more efficient. References to Lean Manufacturing and Lean Office refer to a productivity philosophy created by Toyota which is now adapted by companies worldwide.
Lean Office Review
Waste of Motion --The Email Nagging Toddler

Most people have experienced a toddler coming up to them, pulling on their pant leg or trying desperately to get their attention. They are usually quite persistent and don't give up until you completely stop what you're doing and give them your undivided attention.

 

Email notification sounds and symbols are your nagging toddlers in the office. Flashing icons, chimes/beeps or desktop alerts (those obnoxious balloons in the lower right hand corner of your screen) all serve one purpose: To interrupt your focus and turn your attention to email.

 

Desktop alerts are the most convincing of email alerts. They appear in the lower right hand corner of your screen as if to say, "I know you're focused on that report right now, but I wanted to let you know I just arrived. I just might be important so you'd better click on me within the next three seconds otherwise I'm going to fade away and be gone."

 

And because 70% of email alerts get a response within six seconds, you very quickly leave the project you were so intent on and hover your mouse over the balloon before it fades into oblivion. And before you know it, you've spent the next 15 minutes in your email before asking the question "Now what was I just doing?"

 

When email notification sounds and symbols are enabled, email is in the driver's seat; it manages you versus you managing it. These interruptions waste your time, your energy and your focus. They get you to do things you never intended to do, and spend time originally planned for other things.

 

Inviting Change
Putting the Nagging Toddler in the Playpen

After reading the above article, you may be wondering just how to disable those sounds, notifications and alerts.

 

In Outlook 2010:

Click the File tab > Options > Mail

Next, look for the section header "Message Arrival". Unclick all the options in this section before clicking OK.

 

In Outlook 2007:

Click the Tools tab > Options > Preferences Tab > Email Options > Advanced Email Options

In the 2nd section labeled "When new items arrive" unclick all options before clicking OK.

 

In Lotus Notes:

Select File > Preferences

Click the "+" sign next to "Mail" in order to expand options.

Remove the check from "Display a Popup Alert" and click "OK."

 

B&W toddler in crib The day following one of my Entangled in Email training sessions, I received an email from someone who had attended the session. The subject line simply read: The nagging toddler has been placed in the playpen - EOM. What a visual of getting control of the nagging culprit that steals your time and wreaks havoc with your day's productivity.

 

And in case you are wondering what EOM stands for, it is an abbreviation that means End of Message and signaled me that her entire message was contained in the subject line and there was no need for me to open the email. I could simply delete it once reading the subject line.

 

© Audrey Thomas