The prompt is repeatedly answered inaccurately on insurance appraisals as the "No" selection will result in a lesser estimate value.
Conditions such as the color of the bumper or if the bumper is in the paint booth at the same time as the rest of the vehicle have no bearing on the appropriate response to the prompt.
CCC has provided multiple options for how the estimating system may be configured. The configuration can allow for no prompt, for the prompt to default to "Yes," or for the prompt to default to "No."
To know if the end-user selected "No" as a response, the system will identify the line item with a symbol. The symbol (<>) indicates the refinish operation WILL NOT be performed as a separate procedure from the other panels in the estimate. It will appear on the estimate as exampled here:
1. <> Repl Bumper cover (Part Number) (Qty) (Price $) (Labor) (Paint)
SCRS provides this information in hopes that a clearly defined decision making process will alleviate confusion and misuse of a mechanism in the estimating system that has created a great deal of debate in the industry.
Further, the estimating databases are all intended to be used as a GUIDE ONLY - it is important to remember that the auto body professional performing the repair is in the best position to thoroughly inspect, diagnose and identify the methodology and their unique cost of the vehicle damage repair.
For more information on joining as a member of SCRS, and other resources available to the industry, contact our offices via email at info@scrs.com, or visit our website at www.scrs.com.
