MAPS has begun work on this important strategic priority. We are exploring how organizations are committing to patient engagement practices, particularly, engaging patients at both the individual and organizational levels. In our current phase, we want learn what is most needed to support engagement efforts so that we can deliver valuable resources.
MAPS plans to produce patient engagement content (e.g. how-to guides for the patient advisors themselves, as well as for the organizations) as well as establish community sharing/learning forums and conferences, and potentially create a first-of-it's kind patient and family advisory council across care settings. We are reaching out to a variety of organizations at various levels of practice to gather information for this topic.
Catherine Schramm is working with MAPS on this project. She will be interviewing several organizations to get input on best practices as well as doing an environmental survey to compile resources for MAPS and its members. Prior to her work with MAPS, Catherine worked as the Director of Quality and Patient/Employee Safety for HealthEast Care System. Catherine plans to pursue her PhD in Human Factors and Ergonomics with a safety focus this fall at the University of Minnesota. We are happy to have Catherine working with us this summer to help launch MAPS important work on this topic.
If you have any questions, or any suggestions of an individual or team willing to discuss what they are learning, please email Catherine or call her 651-795-1284.