In 2012 Watertown Regional Medical Center became the very first WISHIN Pulse customer. Today it uses WISHIN's Direct+ messaging and shares ADT, laboratory, pathology, radiology and transcription data for 23 hospital and clinic locations. Watertown also uses Pulse to send syndromic surveillance data to the state and is a pilot site for submitting immunization data to the state using web services.

Jennifer Mueller, Vice President and CIO of Watertown Regional, was recently interviewed by healthsystemCIO.com. In the three-part interview, Mueller discusses Watertown's new affiliation with LifePoint Health, balancing EMR capabilities with workflow and Watertown's relationship with WISHIN.

"We participate with WISHIN certainly with the hopes of allowing patients to be able to get access to their information wherever they are in the state," Mueller explains, "so if they're up north on vacation or whatever, those hospitals that participate in WISHIN would be able to query the exchange and be able to access their patient information."

Read or listen to the three-part interview on healthsystemcio.com to learn more about the technological and logistical challenges Mueller has overseen in her 17 years at Watertown Regional Medical Center.