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In This Issue
Patient-Centered Medical Homes and Meaningful Use
HealthInsight to Lead an Initiative to Reduce Avoidable Hospitalizations
MountainView Hospital Reduces In-patient Falls
Physician Quality Reporting System (PQRS)
Reducing Readmissions Through the Use of "Teach-back"
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Patient-Centered Medical Homes and Meaningful Use: A Perfect Marriage

  

The Patient-Centered Medical Home (PCMH) initiative is gaining momentum nationwide as commercial payers, such as Blue Cross Blue Shield and Humana, have identified PCMH's as practices that lower costs, and increase care quality. PCMH's were developed to provide a more systematic, patient-centric approach to deliver preventive and chronic care services. Redesigning health systems to promote PCMH's has improved patients' care experiences, consequently reducing clinician burnout. Growing evidence associated with PCMH implementation also demonstrates positive outcomes such as reduced ER visits and increased patient satisfaction. Read more...

HealthInsight Nevada Selected to Lead an Initiative to Reduce Avoidable Hospitalizations among Nursing Facility Residents

   

HealthInsight Nevada is one of seven organizations across the nation selected by the Centers for Medicare & Medicaid Services (CMS) to lead the Initiative to Reduce Avoidable Hospitalizations among Nursing Facility Residents. The Initiative will test models to improve the quality of care and help reduce avoidable hospitalizations by 67% in 25 of Nevada's Medicare-Medicaid certified eligible nursing facilities by 2016. Read more... 

MountainView Hospital Reduces In-patient Falls by 50%

  

In 2010, MountainView Hospital in Las Vegas, Nevada, discovered that the number of falls in at least one of their units was consistently above their established benchmark. Beginning in the last quarter of 2010, the staff at MountainView began implementing a series of interventions to address this issue. Read more...

Physician Quality Reporting System (PQRS)

  

As part of HealthInsight's work with Medicare, we have been studying Physician Quality Reporting System (PQRS), formerly known as PQRI, and have hands on experience with providers in this form of reporting. In our work in the community we have found a knowledge gap in Utah about PQRS reporting. In the last few years many Utah providers were getting a free waiver on PQRS by being a part of a Medicare demonstration project (MCMP), others have not heard about it, and some have let it slip from their radar. Read more...

Collaborating with Nursing Homes and Pharmacists to Improve Care for the Elderly

   

The use of antipsychotic medications with the elderly and dementia populations can pose serious harm when not ordered, administered, and managed properly. In 2005, the Food and Drug Administration (FDA)pharmacist with woman reviewed 17 placebo-controlled trials of four different antipsychotic medications. It was determined that the treatment of behavior disorders in elderly patients, using second generation antipsychotics, is associated with increased mortality. This, and other recent findings, has led to heightened awareness of the potential dangers of these medications in the elderly population. Read more...

Reducing Readmissions Through the Use of "Teach-back"

  

As healthcare providers, we need to educate patients and assess their level of understanding. Studies consistently show that 40-80 percent of the medical information patients receive is forgotten immediately and less than half of the information retained is correct. Yet as providers, we believe we teach better than we do. For example, physicians thought 89 percent of patients understood medication side effects yet only 57 percent of patients reported understanding.[1]One of the easiest ways to close the gap of communication between health care providers and patient is to employ the "teach-back" method.[2] Teach-back is a way to ensure that you have explained to the patient what they need to know in a manner that the patient understands. Patient understanding is confirmed when they explain it back to you. Read more...
 

 

[1]Training to Advance Physicians' Communication Skills. (n. d). Retrieved from AHRQ Website.

[2] The Teach-Back Method: A Better Way to Patient Compliance and Understanding, Robert Glatter, MD, Emergency Medicine. http://boards.medscape.com/forums?128@175.C9SIapvbjfd@.2a342864!comment=1

 


 
HealthInsight Bi-State Events

Affinity Group Development/Peer Assisting Webinar Series 

  

This series is open to anyone seeking to improve quality in a healthcare setting and we request that you to share this information with your colleagues as we all benefit from one another's knowledge and expertise. The series is being offered by the Centers for Medicare & Medicaid Services, Center for Clinical Standards and Quality, Quality Improvement Group.

 

When: November 28, 2012 

Time: 3:00 - 4:00 PM ET

 

Visit healthinsight.org/events to register.  

 

 

 

Start Your NHSN New Year Off Right

   

When: Thursday, January 10, 2013

Time: 9:00 - 10:30 AM MT 

Audience: Infection preventionists  

Registration: Information to follow  

 

 

Taking (a little) Trauma Out of Quality Reporting

   

When: Thursday, January 17, 2013

Time: 9:00 - 10:30 AM MT 

Audience: Quality managers and data abstractors 

Registration: Information to follow  

 

 

QualityInsight is published four times a year by HealthInsight, a non-profit community resource for healthcare improvement since 1974, with offices in Salt Lake City and Las Vegas.

 

Your contributions of articles to this periodical are encouraged.
Contact Dana Hawes at dhawes@healthinsight.org for additional information.

 


This material was prepared by HealthInsight under a contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (DHHS). The contents presented do not necessarily reflect CMS policy. 10SOW-UT-2012-00-20