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Delivery Point   20 Years V2

A Service of Lake Michigan Mailers, Inc.Topofpage

Volume 20, Issue 2 

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Also In This Issue
Coming Soon: New Reports
ADT Tackles Scholarship Processing Problem
Alton Brown Ticket Winners!
Service Anniversaries
Our Approach to Fees
Career Opportunities
Scholarship Deadline
New Reports Coming Soon to
imailconnect_white

Our Application Development Team is hard at work developing a new series of reports for our Daily Mail Service customers.  Once completed, the new reports will be available on the Reports and Downloads tab of iMailConnect.com.  The first batch of reports is expected to be released in the April 2016 timeframe.

Additional reports will be released in the coming months.  If you are a Daily Mail Service customer and would like to have a specific report created, please contact David Rhoa at [email protected].


Application Development Team 
to the Rescue

Our Application Development Team crafted a new online data entry program to assist in the evaluation of applications for the Lake Michigan Mailers Scholarship Program.
 
Background:
 
This May, Lake Michigan Mailers will award one qualified graduating high school senior with a $2,000 college scholarship.  Eligibility for the scholarship is open to nearly 250 public and private high schools in Michigan and Indiana.  Early indications are that more than 1,000 applications will be submitted by the February 26, 2016 deadline. 
 
Pursuant to policies of the scholarship program, each application is stripped of any identifying information, assigned a unique tracking number, then provided to company owners Bob, Karen, and David Rhoa for individual evaluation and scoring.  The scores are then tallied and a winner selected.  However, with the anticipated volume of applications, it became clear that the process for reviewing and scoring applications would need to be automated.
 
The Solution:
 
The company turned to its Application Development Team.  Always willing to take on a challenge related to handling data, documents, or distribution, the Application Development Team developed an online solution that allows for secure, confidential processing of applications, tracks documents, and maintains all applicant scores.
 
"This solution is great and has really streamlined the process for us", said David Rhoa, president of Lake Michigan Mailers.  "This new software allows Bob, Karen, and me to focus on evaluating the applicant's qualifications because we know the documents are being securely tracked and the data expertly maintained", Rhoa concluded.
 
If you have a data, document, or distribution process that would benefit from the creation of a unique application, please contact David Rhoa at [email protected].

Alton Brown Ticket Winners!

"Alton Brown Live: Eat Your Science," the follow-up to the smash "Edible Inevitable" tour, comes to Miller Auditorium on Tuesday, May 5, 2016 at 7:30 p.m. as part of the Lake Michigan Mailers Spotlight Series.

Three lucky readers of Delivery Point, and their guests will enjoy the show as our guests:

Barb Frank
Mishawaka, Indiana

Kathy Schieber
Augusta, Michigan

Thom Villing
South Bend, Indiana

 
Thanks to all who entered our contest!

Service
Anniversaries
Anniversary 1

Here is a little shout out to all of our awesome associates on reaching their service anniversaries.  We would not be the company we are today without each and every one of you.  Congratulations!

February Anniversaries

James Laroy
Route Driver
3 years

David Weimer
Route Driver
7 years

Sadie McElwain
Production Specialist ll
2 years

Sharon Mbabazi
Production Specialist l
1 year
 

 

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Discount on Email Marketing for Candidates

The campaign season is heating up!  If you are running for office or thinking about running for office, we have a great deal for you.  15% off of a standard email marketing account from Constant Contact.  Sign up your campaign between now and June 1, 2016 and you could start reaching potential voters for as little as $17.00 per month.  Best of all the service is available month-to-month so there is no long term commitment.  Your monthly fee is based on the total number of email addresses, NOT the number of emails you send.
 
Unlike so-called "free" email marketing programs, Constant Contact is a robust, easy to use platform with complete data analytics that will provide your campaign with a quick and cost-effective method to reach constituents, build name recognition, and control your messaging.  This program is the perfect add-on to the tried and true campaigning methods of direct mail marketing and working doors in your district.
 
You can create your own email marketing pieces or we can create them for you.
 
Demonstrate that you are fiscally responsible and take advantage of this offer today. 
 
If you are interested in putting this effective communication tool to work for your campaign, please complete our preliminary interest form found here.
 
Offer ends June 1, 2016.
 
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for Weekly Deals and Enter for Your Chance to Win Two Tickets to Riverdance: The 20th Anniversary World Tour
Our Approach to Fees


Why can't the price of something just be the price?  Why does everyone pile on fees?
 
Our approach to imposing fees has always been quite straight forward.  There are three circumstances under which fees might be added:
 

1. Additional actions/services are necessary to bring a customer's material or project into compliance with vendor requirements.

 
2. The customer requests a new or additional level of service for a specific item or project.

3.The customer fails to provide material in a manner consistent with our Statement of Understanding or Service Customs resulting in additional work on our part.
 
While additional fees are universally disliked, their appropriate assessment on those select customers who satisfy one or more of the aforementioned circumstances prevents us from having to raise our prices on all services for every customer.
 
In most cases we are able to provide customers who will incur an additional fee a notice via email.  This notice provides our customers with the information necessary to take corrective action to avoid similar fees in the future.   In the coming months iMailConnect.com users will be able to log in and run a report detailing any fees that may have been assessed for quality corrections or errors in presentment.  Moreover, the assessment of our most expensive fees for incorrect or missing Daily Mail Service Placard, includes automatic "forgiveness" of fees for first-time errors.
 
It should be noted that virtually all fees related to "quality" and "presentment" errors can be avoided by keeping the service calendar on iMailConnect.com updated, and by providing mail, parcels, and material in accordance with our Statement of Understanding and our Service Customs.

 
Growth Brings Job Opportunities


We are pleased to report that thanks to our valued customers, our company continues to grow. While 2015 proved to be a year of extensive growth and expansion of our solutions menu, 2016 promises to be even more exciting with the roll out of new solutions and significant enhancements to existing offerings.

We are currently seeking qualified candidates for a number of positions at both our South Bend, Indiana facility and our corporate offices in Kalamazoo, Michigan. It has been our experience over the last 39 years that our friends and customers can serve as a tremendous source for hardworking, qualified job candidates. Do you know someone who is bright, hardworking, and looking for a new opportunity?

If so, please ask them to consider applying to Lake Michigan Mailers!

Information about our available positions can be found on our website.

We will not be able to take phone calls about these positions. We ask that candidates apply on our website by clicking here or sending their resume and cover letter to [email protected].
 
Scholarship Application Deadline Approaches




Tell your kids!  Tell your neighbors!  The deadline to apply for the Lake Michigan Mailers Scholarship Program is February 26, 2016.

This scholarship is available to all eligible private and public high school graduates that will pursue a degree in business, business management, or entrepreneurship from a four-year college or university.
 
Click here to download the application.
 
Lake Michigan Mailers, Inc.

3777 Sky King Blvd
Kalamazoo, Michigan 49009 

Indiana Processing Center
3445 William Richardson Drive
South Bend, Indiana 46628 SOC 2 Assured