Brenda Dohring 
 
June 11, 2015
 Volume 11 - Newsletter 12

 

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The Power of "Ish"

  

Jeff Hicks
Jeff Hicks, MAI
President 
The Dohring Group
RealWired!


My Latin friends sometimes say "más o menos," which generally means more or less, about or roughly speaking. I'm not sure of the source of my innate get-r-done attitude that can lead to measure once, cut twice (sometimes a third time.) In commercial appraising, we spend enormous amounts of time striving to be precise, so at the end of the day I find myself floating to inexactness, the magical place of "sort of," "kind of," the marvelous land of "ish." 


Esurance has a campaign of "Sorta you isn't you" with Walter White from Breaking Bad in a drugstore pretending to be a pharmacist proclaiming that he's "sort of Greg."  It's comparable to Bruce Jenner a.k.a. Caitlyn, a former Wheaties box athlete to woman-ish, sort of Bruce. [VIEW CAMPAIGN]


Occasionally, my inner filter focuses on others' stress, anxious faces, people in a rush in traffic, always in a hurry, nervous frenetic glances down at their cell phones with little time for relaxed postures. I don't think many realize the level of cortisol floating in their bloodstream dealing with the everyday. This undercurrent of tension diminishes our ability to start, let alone complete things. Multitasking is really disingenuous to efficiency, as it leads to SOS (shiny object syndrome,) "look squirrel!"


So what's the real reason we put things off? It could be that it's really not important, lack of prioritization skills, lazy, apathetic or some combination thereof. Sometimes the mojo for success is just starting. It's true that preparation is often the best course of action, but sometimes it just gets in the way. Albert Einstein chimes in with "any intelligent fool can make things bigger more complex, it takes a touch of genius and a lot of courage to move in the opposite direction."


The fear of failure, doing it wrong, is a formidable adversary standing in our way of starting things. I'm not suggesting to do things marginally, cutting huge corners or poor Chinese quality. I'm talking about overcoming inertia, moving forward with action. Sure you'll have to tweak along the way, make course corrections, but its way better than forming a committee in your mind and never starting. 

I have a Jamaican friend that talks like the guy in the Volkswagen Super Bowl commercial [VIEW COMMERCIAL], complete with "hey mon." His optimistic attitude is terminal and contagious. Spend five minutes with him and my subconscious absorbs his "no worries, everything will be all right mon" mantra that's liberally injected into his speaking style.

Perfectionism is embedded in most commercial appraisers' DNA. Scope of work is just that, but often is ignored by appraisers, analogous to running a 10K when the official race is only a 5K. Why do we provide the kitchen sink approach to appraisals? If the customer will pay for it sure, but otherwise provide what your customer wants and a level of detail you know is appropriate for the assignment.

Perfection-itis is appraisers' kryptonite when it comes to productivity, none more than report writing. Perfectionism is an illusion, a detour, a powerful drug that ultimately paralyzes leading to inactivity. It's like losing weight, if it took you a few years to gain it, then it will likely take a few years to lose it. Take baby steps with incremental improvements, don't try to eat a huge steak dinner (with potatoes) in a couple bites. No software will make your appraisals perfect, but incorporating a product that aligns with your workflow style will be a game changer. If you are tired of starting over, stop giving up. Every day is the day to start something new.

Even seemingly crazy people get it, "have no fear of perfection-you'll never reach it." - Salvador Dali. Everything in your life isn't always perfect and that's okay. Life is not always straight lines with everything perfectly in its place. Don't OCD your life away. Loosen up and see the world as grey, not black and white. Life is fuzzy. The combination of a happy attitude juxtaposed with energy to start things without overthinking is a beautiful marriage. Author Alvin Toffler provides us with a challenge, "the illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn." Finish something new by starting something new.

  

If you would like to read more about this topic or Appraisal Best Practices, go to our newsletter  or contact Jeff Hicks.
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