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Fall is quickly approaching and with that come exciting opportunities to close out the fourth quarter of 2013 focused on the final push and exceeding our year end goals.  At Paul Hanson Partners one of our annual goals is to not only predict, but, exceed the needs of our customers. 

In this issue, we will focus on our latest effort in being a premier provider of insurance products to the moving and storage industry. We are pleased to announce that we have added AmTrust Underwriters and the AmTrust Group of Insurance carriers to our program partners effective November 1, 2013.  We have found the culture and philosophy that is embedded within AmTrust to meet our high carrier standards and to be in the best long term interest of our clients. 


We will also highlight safety topics from the AmTrust loss control library, as well as, features focusing on industry news and events.

Have you heard?  Another exciting announcement:  Mover’s Choice now has a claim reporting app fully equipped to take photos and utilize GPS location to report claims from the scene.

Our company’s mission is to continue to dedicate ourselves to providing the best insurance products and services to the moving and storage industry while supporting your efforts to succeed in today’s marketplace. Paul Hanson Partners simply would not be here without you so please do not hesitate to contact me with any questions or concerns at lisapaul@paulhanson.com.

Lisa R. Paul


Paul Hanson Partners




Over the last several months the insurance market place has started to harden and our competitor’s results have been showing signs of deterioration.  We are secure in our ability to maneuver in this fluid market with all of our insurance carrier partners.  We are also very excited to announce our newest partner AmTrust. 

Below are highlights of several of the advantages of our program:

  • Insurance Carrier Financial Strength – All three of our program partners (AIG, AmTrust, and Zurich North American) have an AM Best Rating of “A”.
  • Comprehensive Coverage designed specifically for this industry niche.
  • Movers Choice Claim Management Division utilizes a network of experts in transportation claims adjustment and litigation.
  • Loss Control Services and Products designed for the transportation industry.
Experience -Paul Hanson Partners has been providing insurance to the moving industry for 20 years.

Why CSA May Raise Your Insurance Costs

The Federal Motor Carrier Safety Administration (FMCSA), together with its state partners and the trucking industry, are working to reduce commercial motor vehicle crashes, injuries and fatalities on our nation's highways. To this end, the FMCSA implemented the Compliance, Safety, Accountability (CSA) program. CSA has enforcement and compliance models that allow the FMCSA to identify high-risk motor carriers, as well as individual drivers, and intervene in ways that work to reduce high risk behaviors and impact safety.

Do you know where you Stand?  If you’re not sure, we encourage you to find out, as well as, understand what your numbers mean to your business.  This information is available to the public (customers), the DOT and your insurance carrier.

There are two ways you can access your CSA score:

  1. Enter your USDOT number and USDOT number PIN into the SMS login page.
    (If you don’t have a PIN, request one from the USDOT. You’ll receive your PIN via snail mail in 4-7 days.)
  2. Alternately, you can login to the FMCSA Portal and click the SMS link.

We found this article from Ryder’s Safety Department to be a well-balanced and informative perspective on the topic.  They have a guide available too! Just follow the link :  http://bit.ly/18SE6mh





The vehicles in a fleet make up a substantial capital investment. This is true for fleets of all sizes. Accidents involving these vehicles cost a company an increasingly larger amount than is provided by an insurance carrier. The total costs appear to look like an iceberg; 25 percent of the total cost is shown above the surface and the other 75 percent hidden from the casual viewer. The visible costs are easily identified and precisely calculated. Depending on your insurance program, the total cost may or may not be reimbursable. However, in most cases policies carry a deductible which must be absorbed by the company.  READ MORE



Where Do I Send Mover’s Choice Certificate Requests?

Certificates issued from your office on behalf of Moving & Storage customers are now to be sent to the following email address:


Commercial Property Coverage Part Multistate Revision of Forms and Endorsements Advisory Notice to Policyholders

ISO has made various revisions to the Property coverage forms and endorsements to reflect the changing needs of insureds and insurers. A brief summary of the notable changes and specific details related to our policyholders are outlined in the Advisory Notice.


Have You Heard? Mover’s Choice Has a Claim Reporting App!

The primary function of our app is to provide our customers with an onsite and instant tool that documents a loss and submits a claim from the scene. drinking



We have a fabulous staff who recently enjoyed the fruits of their labor on a company sponsored trip to watch the San Francisco Giants take on the Diamond Backs – from McCovey Cove in SF Bay!



MAILING ADDRESS: P.O. Box 5990 Napa, CA 94581
Physical Address: 1319 First Street, Napa, CA 94559
Toll Free: (800) 852-1968
Fax: (707) 252-5905