In every Worker’s Compensation Claim the adjusters list of questions includes;“Was anyone else there?”, or, “Were there any witnesses?” Often times in the transportation industry, injuries occur when no one else is around.
When and if it happens, document the incident as much as you can including the circumstances and resulting injury. At a minimum notify your office even if it’s only with:
- Text the your office / dispatch if you can’t call and relay briefly what occurred.
- Leave a voice mail message with the “what happen” scenario at your office or dispatch.
Please remember to also call the toll free Zurich claim number to report the claim at 1-800-987-3373.
Waiting a day, or two, or, longer after the incident, facts are usually forgotten which results in losing credibility down the road.
Remember , the Claim Adjuster needs your help in an effort to settle the claim. If you can document almost immediately and follow the old adage;“Who, When, Where and What” questions, the question of compensability is answered sooner.
- Bill Hiller, Worker’s Compensation Specialist