VALUES  HAVE TO BE COMMUNICATED WELL

For the past few weeks the Living Well Lodges team has been working on fine tuning our definition of values, and seeing how those definitions will drive our culture, communications and hiring processes for all Lodge team members.

 WE BELIEVE: Values are the deeply held beliefs that define what is fundamentally important to our organization. They are the guidelines for the choices me make and the actions we take as members of our organization. 

To be well received, those values will have to be communicated well to all our team members. Below are some tips that  will help all of us communicate a little better.

• As a general rule making eye contact 40 to 70 percent of the time you are speaking lets the other person know you are interested. Focusing your gaze near the outside edge of a person's eye helps avoid the sense of aggression direct eye contact can cause. Skipping eye contact implies mistrust and a lack of interest.
• Keep hands out of pockets, and uncross arms and legs. Standing with feet slightly apart encourages dialogue.
• Moving toward someone when you speak makes them more likely to trust you than if you move away.
• Lastly, it's not just what you say, it's how you say it. The tone and volume of your voice are super important.  Speak in a moderate voice, and leave enough pauses in the conversation for the other person to think and respond.