Monthly Update
 October 2014
CCC Board of Directors Meeting Dates:

 All Board meetings will be held at 2:00pm at 1111 E. Cesar Chavez St., Austin, TX 78702 and can be changed or added as needed.

  • TBA 
All meetings of the Board of Managers of Central Health and the Board of the CCC are open to the public. 


One of two monthly meetings of the BOM of Central Health is streamed live. 


  * The BOM of Central Health must approve budgets of the CCC in an open meeting.

:: 512-978-8164

Contact: Mark Hernandez
A Note from the CMO  
Mark Hernandez, MD
Chief Medical Officer


"Change is a measure of time and, in the autumn, time seems speeded up. What was is not and never again will be; what is is change." 

- Edwin Way Teale


Fall has arrived in Travis County, and as always, change abounds in the CCC. This month, we are celebrating the opening of the Southeast Health and Wellness Center (SEHWC), the latest addition to the network of facilities serving our underserved population. This building represents what Senator Kirk Watson was referring to in his "10 in 10"challenge in September 2011. He specifically said "Foster modern, uniquely Austin health clinics". We think we are well on the way to achieving that with this new center. Our partner, CommunityCare, will be providing primary medical and dental care as well as integrated behavioral health with another of our close partners, Integral Care. We also intend to begin further offerings of specialty care here, with expansion of the Hepatitis C clinic, Pulmonary clinic, and other specialties to be determined.


And this is just in Phase 1. In Phase 2, which is slated to open in a year (October 2015) we expect to add a 4 fold expansion of primary care, as well as the Health Enterprise area, which will feature numerous health promotion and health access services from a multitude of partners. In the quote above, Teale refers to the passage of time as the constant and change as the measure. Here in the CCC, change is the measure, not just for the passage of time, but for success in our mission. The SEHWC is a first, visible sign of the change we are engaged in, and I am proud everyone for the hard work that went into this achievement.


                    -- Mark

Southeast Health & Wellness Center


The Southeast Health and Wellness Center (SEHWC) is a collaborative effort between the Southeast Austin community (Dove Springs, Del Valle and Montopolis), Central Health, and CommUnityCare.  This new person-centered health center will serve the traditionally medically underserved areas of Southeast Austin and surrounding communities. The goal is to provide the full spectrum of primary, specialty and behavioral health care and offer supporting wellness programs and activities.  "This was a truly collaborative effort," said Central Health Executive Vice President Larry Wallace.  "We knew this medically underserved area needed health care services, and the community provided the vision for a community wellness center that helps people take charge of their own health."


The SEHWC is located at 2901 Montopolis Drive, previously home to the Veterans Administration Austin Outpatient Clinic.  Central Health purchased the VA Clinic in 2011 and construction on the site began in March 2014.  The first phase of the Center opened on October 13th with nearly 30,000 sq ft of health care clinic space operated by the Federally Qualified Health Center CommUnityCare.  The clinic currently provides dental, family medicine, specialty care services (pulmonology and general gastroenterology), psychiatry and a pharmacy.  The second phase of the Center, due to open in the Fall of 2015, will add an additional 37,000 sq ft of clinic and wellness program activity space and include expanded primary and specialty services, radiology, laboratory, a health navigation center, and supporting wellness programs and activities.


Designed to serve our target population of uninsured and underinsured residents of Travis County, the SEHWC is open to all members of the community. It will serve as a site for several 1115 Medicaid Waiver Delivery System Reform Incentive Payments (DSRIP) projects including patient centered medical home (PCMH), behavioral health, specialty care, dental, and navigation.


In addition to serving as a site for community wellness activities and for DSRIP projects, the SEHWC will host a robust Graduate Medical Education (GME) program.  Dr. Ted Held, Associate Chief Medical Officer Community Care Collaborative and Obstetrics & Gynecology, University Medical Center Brackenridge and UT Southwestern Medical School explains the importance of the GME program, "As our understanding of health and disease has evolved, it has become clear that many health outcomes are not determined solely by individual factors, such as genes, or the decision to smoke.  We now know that the physical environment in which one lives, stressful living situations, educational attainment, family dysfunction, and a multitude of other factors can influence gene expression and other biological responses to the ecosystem in which the patient resides. As our understanding of the determinants of health evolves, our medical education process also needs to evolve.  Medical students must learn that, in order to address all of these factors, a team based approach is needed, an approach which treats not only the individual but also her environment. We envision the Southeast Health and Wellness Center as a learning lab, where Dell Medical School students will work alongside nursing students, social work students, pharmacists, counselors, dietitians and others to develop an appreciation of this team approach to health, and where our interventions will target the multiple factors which promote health."

The SEHWC is central to the development of the Integrated Delivery System (IDS).  Working in interdisciplinary care teams, physicians will have immediate access to refer their patients to specialty care, pharmacy and other resources including nutritionists, exercise resources, and other social services to support all aspects of an individual's health.  This team-based care approach will encourage patients to participate in their care, and will focus on providing the tools and resources for patients to maintain a healthy lifestyle in addition to providing traditional medical care.


The community-wide grand opening of the Southeast Health & Wellness Health Center is scheduled for Saturday, November 22nd from 10am - 2pm.  

Leader Spotlights


Isaac Pozos serves at CommUnityCare Health Centers as a Senior Practice Administrator.  Isaac has 25 combined years of experience in Business Management, Heath Care Administration and Social Services fields. While at CommUnityCare, Isaac has served in a leadership position at the William Cannon, East Austin, Oak Hill, Family Wellness and Children's Wellness Health Centers. He has recently been named theSenior Practice Administrator for the Southeast Health & Wellness Center.  Prior to joining the CommUnityCare team in 2005, Isaac provided public-sector leadership for the City of Austin in Human Resources and then with the Texas Department of Family & Protective Services with the Child Protective Services Division.


Isaac is an Austin native and grew up in East Austin. He received his Bachelors of Business Administration from Southwest Texas State University (now known as Texas State).  Isaac currently lives with his wife and two teen-aged sons in Southeast Austin, the community he serves.