Training and Development Solutions

 

 

Training News from Contract Education at
Chabot-Las Positas Community College District

January 2015   
Contract Education Helps Major Bay Area Manufacturer Get to the Root of the Problem

Contract Education at Chabot-Las Positas Community College District is providing a 6-week training program focused on critical thinking and problem solving to supervisors of a major Bay Area manufacturer. Entitled Getting to the ROOT of the Problem, the series of workshops is designed to provide an organized and well-defined approach to identifying root causes of breakdowns in the manufacturing process and developing optimal solutions.

Using structured role-plays, demonstrations and small group breakout sessions, the instructors are working closely with supervisors to guide them through:

  • Identifying root causes of a problem
  • Determining the relationship between different root causes
  • Applying basic tools to analyze problems
  • Developing solutions and applying problem solving methods
  • Communicating effectively within and outside of their teams
Getting to the Root of the Problem: "5 Whys"

A simple but often effective technique for peeling away layers of symptoms to get to the root cause of a problem is to repeat the question "Why?" What may first appear as the apparent reason for a problem can often lead to more questions. Although this technique is called "5 Whys," it may be necessary to ask "Why?" fewer or more times to get to the root of the problem.

 

Here are the basic steps:

  1. Write down the specific problem, which helps formalize the issue in detail and helps a team focus on the same problem.
  2. Ask "Why?" the problem happens, and write the answer below the problem statement.
  3. If the answer doesn't identify the root cause of the problem, ask "Why?" again and write that answer down (each answer forms the basis for the next question).
  4. Repeat Step 3 until the team is in agreement that the problem's root cause has been identified.
Contract Education Supports Job Seekers at Bay Area One-Stop Career Centers with Basic Skills Assessments and Interactive Training

 

In the current job market, employers are increasingly focused on finding employees who possess basic skills they believe are critical to job performance, such as applied math, reading comprehension and locating critical information. While employers continue to look for workers with skills related to specific job functions, they are also aware that basic math and reading skills are as important to job success as technical or job-related proficiency.

 

Many organizations are recognizing the benefits of WorkKeys' research-based skills assessments and the KeyTrain interactive learning system to support basic skills development. They have been used for more than two decades by job seekers, employees, employers, students, educators, administrators and workforce and economic developers. Major employers, including Tesoro and Dow Chemical, are not only implementing WorkKeys for recruiting and hiring, but also employing both WorkKeys and KeyTrain to improve the basic skills of their incumbent workforce.

 

Managing Workplace Safety & Health
Delivers Big ROI

 

Workplace injuries, illnesses and fatalities not only cause immeasurable pain and suffering to employees and their families, but also cost organizations billions of dollars in wasteful and often preventable expenses. According to Liberty Mutual's latest edition of their Annual Workplace Safety Index, the most serious disabling workplace inju­ries and illnesses in 2011 (the most recent year for which data are available) totaled $55.4 billion in direct US workers' com­pensation costs alone.

 

The implementation of workplace safety and health management programs has been shown to significantly reduce the incidence of accidents, illness, injuries and fatalities by ensuring that hazards are eliminated or controlled in a systematic manner.

 

In This Issue
Contract Education Helps Major Bay Area Manufacturer Get to the Root of the Problem
Getting to the Root of the Problem: "5 Whys"
Contract Education Supports Job Seekers at Bay Area One-Stop Career Centers with Basic Skills Assessments and Interactive Training
Managing Workplace Safety & Health Delivers Big ROI
About Contract Education

 

Contract Education at Chabot-Las Positas Community College District delivers workforce contract training, consulting and related support services to public and private sector organizations, such as manufacturing, healthcare, construction, technology and government agencies. We provide customized, on-site learning solutions that are innovative, practical and cost-effective, including leadership development, management and supervisory training, skill building programs, compliance training and curriculum development.

 

 

For more information about how Contract Education can help your organization develop leadership and employee capabilities to meet current and future challenges, call MariAnn Fisher at 925.249.9372 or email mfisher@clpccd.org.

 

Resources

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Economic Development and Contract Education

Chabot-Las Positas Community College District

7600 Dublin Blvd., Suite 102 ● Dublin, CA 94568

925.249.9372 ● www.tdsolutions.org