News from High Tech House Calls

March 2013

Welcome to High Tech House Calls

Greetings!

We are Experts in Integrating Apple and Windows Based Systems!

We Offer Technical Support and Tutorials For Computers, Networks, and Smartphones at your convenience, in your home or small business.

Got bugs and spyware on your mind?
Is your system down?
Are You Behind in Work?
Did your child download a virus... or worse?
Do your network problems make you feel cursed?

Call High Tech House Calls at 404.229.0839 to schedule an appointment.

Seven Things I Learned Recently That You Need to Know

Turn on the scan schedule on AVG Free Edition.

By default, the schedule to virus scans is turned off. Follow this link for a how-to to fix this problem.

http://www.scribd.com/doc/128642883/Avg-Free-Edition-Changing-the-Scan-Schedule

Update iOS to 6.1.3 when available.

The passcode feature for iPads and iPhones has been compromised by the 6.1.2 upgrade to iOS. This bug will be fixed in 6.1.3. Make sure you upgrade to this release when it becomes available.

http://support.apple.com/kb/ht4623

Backup iPad and iPhone the old fashioned way.

A recent iOS update wiped out users' iPhone/iPad iCloud backup. Back up your iPhone/iPad through iTunes by connecting your device to your computer.

http://support.apple.com/kb/ht1766

Test your computer backup.

How do you know the backup you have been doing, will restore your files when you need them? Test the restore process now - before you need it - so that you can fix any problems in advance.

Look at the age of your computer and plan accordingly.

No one wants to spend money unless they have to. Any computer more than 5 years old is a candidate for replacement. Replacing a computer before it crashes is easier than afterwards.

Test your Internet connection speed.

Are you getting what you paid for? If the connection is slower than what you paid for, get your Internet Service Provider to fix the problem or downgrade to a lower cost package.
http://www.speedtest.net/

Make sure Java and Adobe Flash Player are getting updated automatically.

Download the latest versions of Java and Adobe Flash Player and install them. Make sure you enable automatic updates during the installation process.

Java download: http://www.java.com/en/download/index.jsp

Adobe Flash Player download: http://get.adobe.com/flashplayer/?promoid=BUIGP

Make sure to uncheck the box that also downloads McAfee Security Scan Plus when downloading Flash Player.

Could They Use Some Training?

Have a relative or friend that is technology challenged? You may think that person would enjoy an iPad, iPhone or laptop computer, but are concerned they might become frustrated trying to learn to use the device.

Do you have the time to get them up to speed?

High Tech House Calls has extensive experience providing customized one-on-one training with the technology challenged. Here is a list of things we can do to help your loved one's learn something new more easily:

We offer customized set up for the device in the comfort of their home or business when it is convenient for them.
We teach at the pace that the student is comfortable with, in "bite sized" sessions.
We provide customized documentation that includes screen shots to reinforce that day's training. The student can use printed documentation, adding additional notes to ensure that the lesson makes sense to them.
Appropriate, easy to complete homework assignments are assigned that reinforce that day's lesson.
We offer weekly lessons that build upon one another.
We are available by phone or email, for free, to answer any questions, to help reinforce the lesson, and to reduce frustration.

Call today to purchase a gift certificate or to schedule a training session.

Emails for Small Business with Constant Contact

We are certified experts in Contact Contact. Let us show you how to use email marketing to get results!

Issue: 32

In This Issue

Seven Things I Learned Recently That You Need to Know

Could They Use Some Training?

Sending a Secure Email Easily

How many times have you wanted to convey written information that was sensitive in nature?

Sending someone your credit card information is one example. One method might be to divide the information into three emails. However, this can still be risky.

Encrypting an email can be a very complex process.

One solution that bypasses much of the complexity is provided by Sendinc. http://www.sendinc.com/about

Creating an account and downloading a plug-in for Outlook allows you to send encrypted email to anyone with an email address. The recipient is sent a link to create a Sendinc account. Once that account is created, the message is decrypted.

You're ready to send secure email as soon as you create an account.
There is no software required and no encryption keys to manage.
It's free to send and receive messages.
It works anywhere, for any email client, and from any web-enabled device.

Any future message sent to the same recipient will require the Sendinc account password to decrypt the message.

Continuing Education and Certification is Important to High Tech House Calls

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For Email Newsletters you can trust

Carl Thorne
High Tech House Calls
email: carlthorne@hthcatlanta.com
website: www.hthcatlanta.com
blog:www.hthcatlanta.blogspot.com
cell: 404-229-0839

Have a Charity That is Near and Dear to Your Heart?

We cannot write you a check, but we can

donate our services. If you have a charitable event that involves a silent auction,
High Tech House Calls is happy to donate a certificate for our services. We will also highlight your charitable event on our website with a description of the event and a link to your event website.

Please contact us for more details.