There will be certified Keep Your Home California counselors at each event. These counselors will be available to help homeowners determine which of the four Keep Your Home California programs may be an option for them and submit an application for assistance. Additionally, representatives from government agencies, non-profit housing counseling organizations, multiple servicers, and several other free resources will be onsite to share their expertise - at no cost to attendees. For more information on the events, please see the flyers below.

(English Flyer / Spanish Flyer)

(English Flyer / Spanish Flyer)

We get questions from time to time about whether it's possible to apply for assistance in person. The majority of the applications we receive at Keep Your Home California come in through the call center, via our toll-free number: (888) 954-KEEP (5337). The friendly, dedicated staff at the call center can answer questions about the programs and help homeowners submit their applications by collecting information over the phone and putting them into the system. However, we understand some people are more comfortable submitting applications in person.  

Thanks to our partnership with various HUD approved housing counseling agencies across the state, homeowners can also apply in person at any one of the offices listed on the website. If you click the Meet With a Counselor link on the Keep Your Home California website, you can sort these agencies by county in order to find offices near you. Just like the call center, these agencies provide their services free of charge.

Our partner agencies are able to help homeowners with other types of assistance as well. Counselors from these agencies can help homeowners who do not qualify for Keep Your Home California assess their housing situation to see what other options may be available to them. Or, if a homeowner's situation has changed since they previously applied for Keep Your Home California, our partner agencies can help them re-apply, even if their original application was taken through the call center. Oftentimes, our partner agencies will also have certified counselors available to help with applications at community events.

If you or someone you know is interested in applying for Keep Your Home California, but would prefer to do so in person, please contact one of our partner agencies. These agencies are tremendous resources for struggling homeowners. You can find all of our partner housing counseling agencies at the following link: http://keepyourhomecalifornia.org/meet-with-a-counselor/all/ 

In last month's newsletter, we included a brief write-up about the "Eligibility Quiz," which you can take by clicking the Find out if you qualify link on the homepage. We are excited to share that there has been a new feature added to the quiz, which will allow homeowners to keep their results and get more information about how to apply for the program.

Upon completion of the quiz, you will now be able to enter and submit your email address. This action which will automatically generate an email to you that shows the programs you may be eligible for based on your responses, as well as eligibility information for the programs and contact information. Previously, quiz results could not be saved and it was up to the person taking the quiz to keep pertinent information about applying for the programs. The goal of this new feature is to provide a reminder to homeowners about their potential eligibility and make sure they have some basic information on hand to contact Keep Your Home California at their convenience.