2nd Quarter Release Notes

Featured Enhancement
Redcard Interface

HPS offers integration services with RedCard, a BPO company that provides data management and print and mail fulfillment services.

Recently, a number of our clients' portals have added the RedCard interface for online display of their EOBs; however, this interface can also allow for other functionality such as Online Remittance Advice (RAs) and Online ID Cards.

By integrating RedCard services with your web portal, your company can consolidate its plan management vendors online, ensure consistency between paper and electronic documents users see and strengthen its communication efforts.

Contact us to learn more about this enhancement. 
Other Notable Enhancements
HPS has added a variety of new features to our clients' portals to enhance the user experience. Here's a look at what's new.
  • Control Panel Updates - To enhance portal security, HPS has added a new feature to the Control Panel when usernames and passwords are requested. Now when requests are made, usernames and passwords will not be sent in the same email.
  • Scheduling Reports in Classic Sites - With the new update, users must enter a password to access reports. Users are also able to schedule a report on behalf of someone else by modifying the "from" email address.
  • WalkingSpree Partnership - HPS and WalkingSpree have joined forces to get plan members moving more. More details to come!
  • Current Activity Report - Clients can download a report of all current users into Excel. This report includes contact information, including email addresses, for those contacts. This report will enable clients to conduct targeted communications campaigns with stakeholders using the data from this report.
  • Personal Health Record (PHR) - Plan members can now organize all their healthcare documents in one place via the PHR. The PHR is like a "dropbox" for healthcare documents, allowing plan members to upload health records from doctors, prescription histories, lab results and other documents into their account. These documents can easily be shared with their doctor via the portal or by faxing them. 
To learn more about these new features and for private labeled materials to help you roll out these features, please contact our Support Team.
New on the HPS Blog
News & Industry Updates

The HPS blog provides information about industry trends and ways to maximize use of your portal. Here's a few of our latest posts: 
 

The blog is updated monthly, so check for regular updates here.
Upcoming Conferences
Visit with us at one of the conferences we will be attending.

 

September 30 - October 2 | Hilton Orlando Bonnet Creek | Orlando, FL
Booth 315


 

 

October 18 - 20 | Marriott Marquis | Washington, DC
Booth 619

Don't Forget! 
HPS User Support Line

 

HPS' User Support Team can assist your web portal users with creating an account, retrieving usernames, resetting passwords and any other web portal issues.

 

Please feel free to share our toll free support number with your users: (855) 490-6673.

Health Portal Solutions
11550 West IH 10, Suite 220
San Antonio, Texas 78230

210.641.7715
855.414.1014

855.490.6673 Toll Free User Support Line