November 2014
CyberMetrics 1-800-776-3090
FaciliWorks Express Newsletter
IN THIS ISSUE
Click a topic to jump right to it!
 
  
  
NewReleaseFACILIWORKS 8i VERSION 8.6.027.04 RELEASED
New Look, New Reports and Resolved Issues
FaciliWorks 8i version 8.6.027.04 has just been released. It has a fresh new look, additional enhancements and has addressed issues from previous versions.

Click here to see the new clean and simple design and click here for a list of enhancements and resolved issues.

Contact us today to update or upgrade your software!

1-800-776-3090 
IndustryNewsINDUSTRY NEWS
How Facility Managers Can Handle Occupant Complaints
Knowing how to handle occupant complaints is a key skill for facility managers. Attended to willy-nilly, they can multiply endlessly and suck up all your time. Ignored, they can breed resentment, even bigger complaints, and the perception that you're not doing a very good job. Dealing with complaints, especially the frivolous kind, takes strategy, even cunning. They take a serious attention to customer service, some dabbling in psychology, and rock solid policies.
WebinarsFREE WEBINARS
Real-world industry solutions for facilities maintenance professionals
Go ahead and sign up for every webinar of interest to you. Even if something comes up that day and you miss it, you can catch the next one.

CMMS Data Entry Best Practices - 12/11/14
Register Now   More Info

FDA Compliance and CMMS - 1/8/15
Register Now   More Info

Strategize for CMMS Success - 2/5/15
Register Now   More Info

Enhanced Reporting and Asset Warranty Tracking - 3/12/15
Register Now   More Info


Check out our calibration management webinars too!
TrainingFACILIWORKS TRAINING
Shorten the Learning Curve
Our two-day, hands-on regional training classes will take you step by step through planning, preparation, setup and successful operation of FaciliWorks. You'll learn how to save time, avoid common mistakes and get the most out of your software.
  
FaciliWorks 8i
Phoenix, AZ - November 13-14, 2014
Register Now   More Info

FaciliWorks 8i
Phoenix, AZ - February 19-20, 2015
Register Now   More Info

See our full schedule of regional classes here.
  
If you can't get out of the office for a regional class, contact us to learn more about web training and on-site training:
1-800-776-3090 or sales@cybermetrics.com
TechTipTECH TIP
FaciliWorks 8i: Creating Shortcuts
The customizable FaciliWorks 8i dashboard displays a summary of the items that need your attention for the day, allows you to easily navigate to any feature of the software and lets you create your own shortcuts to get quick access to the features you use most often.

In the screenshot below, the first row of links below the company and division names is a list of configurable Shortcuts to the forms within FaciliWorks that you most frequently use. Below the shortcuts are Breadcrumbs which define your current location within the software.

Shortcuts

Breadcrumb and shortcut options are defined from within Configuration -> Global Settings in the Form Shortcuts and Breadcrumbs pane.

Click the Show Breadcrumbs in Header checkbox to make the breadcrumbs visible, uncheck the checkbox to hide them.

For each Form Shortcut field, use the drop-down list to select a form to which the shortcut will be linked.

Settings

If you prefer not to use shortcuts, leave these fields blank.

Be sure to save your changes!
QUICK LINKS
  
 
 
consultation
data import
on-site implementation
on-site validation
on-site training
regional training
web training
 
 
FaciliWorks 8i Web-based & Hosted CMMS
 
FaciliWorks Desktop CMMS
 
Quality Management Software
FeaturedProduct
FACILIWORKS 8i
MOBILE IS FREE WITH
8i ENTERPRISE!
FaciliWorks 8i Mobile CMMS provides an extra layer of flexibility by allowing technicians to enter any and all information about preventative maintenance, work orders and meter readings on a mobile device as the work is being performed, eliminating redundancy, minimizing errors and saving time and effort. And the best part is that 8i Mobile is free with 8i Enterprise!

With smart filters, simplified menus and data summaries, the technician can filter for records by pertinent criteria and access the necessary associated task, labor, part, tool, contractor, procedure and checklist details and even create work orders on the fly.

  • 8i Mobile runs on any Web browser and any mobile device
  • Access, edit and close work orders and even create them on the fly 
  • Access, edit and close PMs 
  • Update meter readings from the asset location
  • Barcode scanning capability
  • Talk-to-text capability 
  • FaciliWorks 8i's security, regulatory compliance and asset grouping extend to 8i Mobile

For more information about 8i Mobile, please click here.

Contact us today to upgrade!
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