September 2014
CyberMetrics 1-800-776-3090
FaciliWorks Express Newsletter
IN THIS ISSUE
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IndustryNewsINDUSTRY NEWS
Signs of Outsourcing Failure
Outsourcing can fail for a number of reasons. The most common ones involve: 
  • Hiring the wrong contractor
  • Setting unrealistic goals
  • Inadequate contract details
  • Inflexible contracts
  • Having limited or poor understanding of expectations
  • Failing to use a statement of work or scope of work
  • Failing to have a method for price adjustments or incentivized pay
  • Inadequate management review
  • Poor project and contract management by the manager and contractor
  • Failing to understand scope or statement of work before bidding or contract negotiations
WebinarsFREE WEBINARS
Real-world industry solutions for facilities maintenance professionals
Go ahead and sign up for every webinar of interest to you. Even if something comes up that day and you miss it, you can catch the next one.

FDA Compliance and CMMS - 9/4/14
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Strategize for CMMS Success - 10/2/14
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Enhanced Reporting and Asset Warranty Tracking - 11/6/14
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Check out our calibration management webinars too!
TrainingFACILIWORKS TRAINING
Shorten the Learning Curve
Our two-day, hands-on regional training classes will take you step by step through planning, preparation, setup and successful operation of FaciliWorks. You'll learn how to save time, avoid common mistakes and get the most out of your software.
  
FaciliWorks 8i
Phoenix, AZ - October 23-24
Register Now   More Info

See our full schedule of regional classes here.
  
If you can't get out of the office for a regional class, contact us to learn more about web training and on-site training:
1-800-776-3090 or sales@cybermetrics.com
TechTipTECH TIP
FaciliWorks 8i: Troubleshooting Issues when Creating PMs
If you are unable to manually generate a next PM due, you may have discrepancies in meter values and/or dates. FaciliWorks relies on these values to create the next iteration. So, if the Maintenance Done Date is changed on either a completed PM or on the schedule (from within Assets -> PM Task tab -> Schedule sub-tab) when the next PM has already been created, then you will run into issues creating another PM.

 

Navigate to Data Admin -> Assets and find the record with the discrepancy message.

 

On the Information tab of that record, click the History button, scroll to the bottom of the window to find the last PM completed. In this example, the last Maintenance Done Date is 06/06/2013:

 

 

 

Click the square button to the left of the last PM; the full PM record opens in a separate window. (This is the same screen that appears if you were to navigate to the PM record via Edit PMs.)  

 

Click the Schedule tab of the PM record. Make sure that the dates in the screen below match the dates from the History screen above. Sometimes you have to go two records back to validate the dates.  

 

 

 

If you find the dates don't match, go to the Information tab of the PM record, uncheck the Completed Notice checkbox and fix the dates. Then you can complete the record again.

 

This issue can also be triggered by invalid meter values in a PM, for instance, having a meter value when meter-based schedules are not being used. In the example below (Edit PMs -> Schedule tab), notice that the Maintenance Done Meter has a value of 0. If meter values are not being used, then this field must be empty; otherwise, you're telling FaciliWorks that this value of 0 is correct.

 

To remedy this issue, delete the meter values and save the record:



To reiterate: the information in the closed PM records must be identical to the information in Data Administration -> Assets -> PM Task.

Remember, you can manually change the Next Date Due, but don't change the Last Maintenance Date after a PM has been completed and the next PM has been created. You can only fix the Last Maintenance Date before the next PM gets created to avoid the date discrepancy.
QUICK LINKS
  
 
 
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Quality Management Software
FeaturedProduct
FACILIWORKS 8i
MOBILE IS FREE WITH
8i ENTERPRISE!
FaciliWorks 8i Mobile CMMS provides an extra layer of flexibility by allowing technicians to enter any and all information about preventative maintenance, work orders and meter readings on a mobile device as the work is being performed, eliminating redundancy, minimizing errors and saving time and effort. And the best part is that 8i Mobile is free with 8i Enterprise!

With smart filters, simplified menus and data summaries, the technician can filter for records by pertinent criteria and access the necessary associated task, labor, part, tool, contractor, procedure and checklist details and even create work orders on the fly.

  • 8i Mobile runs on any Web browser and any mobile device
  • Access, edit and close work orders and even create them on the fly 
  • Access, edit and close PMs 
  • Update meter readings from the asset location
  • Barcode scanning capability
  • Talk-to-text capability 
  • FaciliWorks 8i's security, regulatory compliance and asset grouping extend to 8i Mobile

For more information about 8i Mobile, please click here.

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