Poor Customer Support: I could tell you how much we value our relationships with our customers, but why would you listen to me? See below to read what our customers are saying.
"Savvy's customer service is top notch! Both Doug and Terry go above and beyond the call of duty to answer any questions I've asked or to find solutions to issues I've encountered. Savvy's customer service cannot be beat." Jennifer Berniard, IT Trainer, Kean Miller LLP
"The price is right, but Doug and Terry are the reasons why we chose SavvyAcademy and never looked back. Of all the software rollouts I've ever done, this was the smoothest; they held our hands through the entire process."
Tammie L. McQuain, Executive Director, Morris Polich & Purdy LLP
"Savvy's quick response to questions and issues helps keep us from wasting valuable time. Their willingness to update and improve the LMS is a daily task they provide and there is continuous communication between Savvy and LMS administrators."
Linda Jones, Trainer, Mitchell, Williams, Selig, Gates & Woodyard P.L.L.C.
Desire to Move to the Cloud: SavvyAcademy LMS is already cloud-based. And, as noted above, we update the content for you constantly. Enough said.
Lack of Social/Collaborative Tools: Oh no! We pioneered social collaboration with SavvyAcademy! Through a dedicated LinkedIn page and private Yammer group, we offer a way for our clients to talk with each other. They share tips on how to use SavvyAcademy but they also share challenges and successes that their firm has experienced. This has become a professional peer-to-peer group that helps firms and trainers solve challenges and issues by providing them with access to hundreds of people from firms all over the country.
Difficult to Use: Again, I defer to SavvyAcademy users:
"It is easy to edit or add modules to the LMS. Savvy provides thorough instructions and offers personal help to administrators. Savvy is also available to answer users' questions or to help administrators with any issues they may encounter." Linda Jones, Assistant and Trainer, Mitchell, Williams, Selig, Gates & Woodyard P.L.L.C.
"A firm can spend a lot of money bringing in an outside trainer, but Savvy has everything we need, from training materials to learner-guided materials, including quick start guides, videos, exams, etc." Tammie L. McQuain, Executive Director, Morris Polich & Purdy LLP
"I have recommended SavvyAcademy LMS frequently to other firms because the premise of the Savvy LMS works: it is easy to use, there are two 'flavors' to choose from (in the cloud or locally managed in-house), the support is AWESOME (the best vendor support I've seen anywhere for legal products), and the price is very reasonable." Maritta Terrell, Trainer/Help Desk Specialist, Lloyd Gosselink Rochelle & Townsend, P.C.
Outdated Appearance: The SavvyAcademy LMS is so new and state-of-the-art that users call it "intuitive" and some trainers even report that their staff "like using it." (Wait. What? People LIKE their training system? I think I just heard an in-house trainer weeping with joy.)
"Staff have been very complimentary about the courses. Comments have ranged from 'I've learned so much' to 'This was fun!' to 'I know the programs very well, but I even learned something new.'" Linda Jones, Assistant and Trainer, Mitchell, Williams, Selig, Gates & Woodyard P.L.L.C.
Do you think users would say such things about an old, clunky, outdated system?
But wait, there's more: If you want to brand SavvyAcademy to match your firm's logo and training materials, you can. Easily.
"We were working behind the scenes on the MPP University portion of the site and Terry helped standardize the look and feel of the site and certificates. She added the MPPU logo on the Savvy portal and also added it to the sign-on screen so it looks like the MPPU portal. Our employees never feel like they are leaving MPPU, even when they are accessing Savvy materials." Tammie L. McQuain, Executive Director, Morris Polich & Purdy LLP
Game. Set. Match.
I believe that the SavvyAcademy LMS represents what the future of training will look like. In addition to everything I listed above, this LMS delivers scalable training capabilities, reportable data down to the individual user and 24/7 support, all for a fraction of the cost of traditional LMS services. For a free demo, click here .
