In the February Issue
Contact Doug

Recent Content and UI Updates to the SavvyAcademy LMS
  • ILT's Partial attendance status on ILT's
  • Adding users to ILT sessions on the fly
  • Course Metadata enhancements
  • Advance Course Enrollment Wizard
  • Advanced HTML editor for exams
  • ILT Waitlisting
  • Weighting on Exam Questions
  • Enhanced User Interface - MAJOR upgrade
  • Gamification
  • Advanced Video Tracking
Dear Friends,

A recent report published by Brandon Hall Research Group shared some upsetting statistics: "Only 64% of organizations said they were likely to renew their current LMS contract, and 20% confirmed that they will not renew. Perhaps worse, 31% indicated that they would not recommend their current solution to a colleague."
Now, you might imagine that I, being the CEO of a training and consulting firm with a newly released LMS, would be quaking in my boots. Oh no! But I'm not! In fact, I'm giddy. Why? Because the SavvyAcademy LMS bucks all the trends that the report blamed for the dismal satisfaction ratings.
How, you ask? I'll tell you!
The report states: "There are many reasons that drive organizations to make a wholesale change of their LMS, and some of the top reasons identified in Brandon Hall Group's 2015 LMS Trends Study include:
  • Poor customer support
  • Desire to move to the cloud
  • Lack of social/collaborative tools
  • Difficult to use
  • Outdated appearance
I'm going to take each of these "top reasons" one by one and share how the SavvyAcademy LMS is bucking the trend. Better yet, I'm going to let our satisfied (and likely to renew!) customers share their insights.

See the first article below for more.


Doug Striker, CEO

Continuing from the e-newsletter introduction:

Poor Customer SupportI could tell you how much we value our relationships with our customers, but why would you listen to me? See below to read what our customers are saying.
"Savvy's customer service is top notch! Both Doug and Terry go above and beyond the call of duty to answer any questions I've asked or to find solutions to issues I've encountered. Savvy's customer service cannot be beat." Jennifer Berniard, IT Trainer, Kean Miller LLP
"The price is right, but Doug and Terry are the reasons why we chose SavvyAcademy and never looked back. Of all the software rollouts I've ever done, this was the smoothest; they held our hands through the entire process."
Tammie L. McQuain, Executive Director, Morris Polich & Purdy LLP
"Savvy's quick response to questions and issues helps keep us from wasting valuable time. Their willingness to update and improve the LMS is a daily task they provide and there is continuous communication between Savvy and LMS administrators."

Linda Jones, Trainer, Mitchell, Williams, Selig, Gates & Woodyard P.L.L.C.

Desire to Move to the CloudSavvyAcademy LMS is already cloud-based. And, as noted above, we update the content for you constantly. Enough said.
Lack of Social/Collaborative ToolsOh no! We pioneered social collaboration with SavvyAcademy! Through a dedicated LinkedIn page and private Yammer group, we offer a way for our clients to talk with each other. They share tips on how to use SavvyAcademy but they also share challenges and successes that their firm has experienced. This has become a professional peer-to-peer group that helps firms and trainers solve challenges and issues by providing them with access to hundreds of people from firms all over the country.
Difficult to UseAgain, I defer to SavvyAcademy users:
"It is easy to edit or add modules to the LMS. Savvy provides thorough instructions and offers personal help to administrators. Savvy is also available to answer users' questions or to help administrators with any issues they may encounter." Linda Jones, Assistant and Trainer, Mitchell, Williams, Selig, Gates & Woodyard P.L.L.C.
"A firm can spend a lot of money bringing in an outside trainer, but Savvy has everything we need, from training materials to learner-guided materials, including quick start guides, videos, exams, etc." Tammie L. McQuain, Executive Director, Morris Polich & Purdy LLP
"I have recommended SavvyAcademy LMS frequently to other firms because the premise of the Savvy LMS works: it is easy to use, there are two 'flavors' to choose from (in the cloud or locally managed in-house), the support is AWESOME (the best vendor support I've seen anywhere for legal products), and the price is very reasonable." Maritta Terrell, Trainer/Help Desk Specialist, Lloyd Gosselink Rochelle & Townsend, P.C.
Outdated AppearanceThe SavvyAcademy LMS is so new and state-of-the-art that users call it "intuitive" and some trainers even report that their staff "like using it." (Wait. What? People LIKE their training system?  I think I just heard an in-house trainer weeping with joy.)

"Staff have been very complimentary about the courses. Comments have ranged from 'I've learned so much' to 'This was fun!' to 'I know the programs very well, but I even learned something new.'" Linda Jones, Assistant and Trainer, Mitchell, Williams, Selig, Gates & Woodyard P.L.L.C.
Do you think users would say such things about an old, clunky, outdated system?
But wait, there's more: If you want to brand SavvyAcademy to match your firm's logo and training materials, you can. Easily.
"We were working behind the scenes on the MPP University portion of the site and Terry helped standardize the look and feel of the site and certificates. She added the MPPU logo on the Savvy portal and also added it to the sign-on screen so it looks like the MPPU portal. Our employees never feel like they are leaving MPPU, even when they are accessing Savvy materials." Tammie L. McQuain, Executive Director, Morris Polich & Purdy LLP
Game. Set. Match.
I believe that the SavvyAcademy LMS represents what the future of training will look like. In addition to everything I listed above, this LMS delivers scalable training capabilities, reportable data down to the individual user and 24/7 support, all for a fraction of the cost of traditional LMS services. For a free demo, click here .

Extended Enterprise Training: Streamline Your Efforts with an LMS

Remember the quaint old days when your training efforts could reach everyone in the firm personally? Those were the bucolic times when you could train everyone in a classroom or one-on-one.
Today, even small firms have attorneys and staff who work from far outposts (aka "home") or in distant offices. Our drive to keep employees who need flexibility and to compete for clients outside of our metro areas have scattered us hither and yon.
So, the challenge to trainers is this: How do you keep everyone's skills up-to-date so that the firm can move forward as one efficient force?
The answer: a cloud-based learning management system, such as SavvyAcademy LMS.
With a cloud-based LMS, you can do the following:
  • Create learning paths that everyone can access at any time.
  • Update materials for everyone with the touch of a button (rather than emailing or snail-mailing resources to each employee).
  • Track who is taking courses (and who is not) and keep tabs on their success rates.
  • Ensure consistency of skills across work groups or the entire firm.
  • On-board new hires from a distance using a pre-designed curriculum.
All of this saves you time and saves your firm money.
And since I'm big on efficiency, let's talk about that: Imagine how much more competitive your firm will be with everyone - across their distant locations - working smoothly together for client goals.

About Savvy Training & Consulting

Savvy Training & Consulting works with leading companies and technologies to deliver the most up-to-date training solutions and curricula to law firms. Savvy recently unveiled an award-winning Learning Management System (LMS) for law firms, SavvyAcademyTM, which delivers scalable training capabilities, reportable data down to the individual user and 24/7 support, all for a fraction of the cost of traditional LMS services. For a free demo, click here