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Conflict Resolution Newsletter
by Alternative Resolutions, LLC 

February 2014 - Vol 4, Issue 1
In This Issue
Company News & Recent Publications
Conflicts with Those You Love
Confict Tips
Innovation in Maryland's Mediation Community
Conflict Resolution Events
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Quick Links

Company News and Recent Publications

It's Here!!!

Our redesigned website and Leaning In, our new blog

 

Just published...

Interview of Ellen Kandell in national ADR newsletter

How the Failure to Settle Affects the Workplace for Employees and Companies.

 

 

Negotiation Primer, Disclosures Magazine Virginia Society of Accountants.  Email us for a copy.

 

Newly Revised Fact sheet

The High Cost of Conflict Email us for a copy.

 

New roster...

Ellen Kandell was recently approved to join the mediator list for Montgomery County Circuit Court custody disputes.

  

"The High Cost of Conflict, Smart Biz" was published in the March April  edition of  270 Inc. Business Magazine.  Email us for a copy at info@alternativeresolutions.net.

 

My mediation practice is quite diverse which I really enjoy.  Last year I was asked to write a chapter for an American Bar Association book on estate mediation.  The chapter is about the neutral's perspective on estate matters.  What follow in this month's newsletter is an adapted version of a portion of this chapter.

 

We are delighted that our new website and blog are launched. Check it out.  Submit a question about conflict and we'll answer it in the blog.  Become part of the dialogue.

Conflicts with Those You Love

Estate cases are always about family dynamics, just playing out in a different arena. Rather than the family kitchen table it's the lawyer's or mediator's conference table. As a mediator my hope is to help these families resolve the issues in front of them with a minimum of pain and tears and less money than a full blown contested hearing or trial.

 

The executor or personal representative's job is to marshall the estate assets and distribute them according to the decedent's will. Unfortunately, when family dynamics are sour adversarialness increases and disputes that may have been tamped down can erupt after a parent is gone. So the personal representative's initial instincts may be not to share information broadly. She or he just follows the bare minimum of what is required by the estate administration codes and rules.

 

Disputes about small estates are often about "stuff", whether it be mom's jewelry, dad's coin collection, old furniture or other articles that are embedded with meaning by the heirs.   These cases are especially suitable for mediation. Often the executor or personal representative has counsel but the other heirs are unrepresented. In this event the first issue that gets mediated is who gets to participate in the process. In one case that I mediated the dispute was between the personal representative who had inherited the family home in which he lived and the other siblings. When several other siblings appeared at the mediation the attorney for the estate wouldn't let them participate. They stayed in the waiting room and served as a resource if needed.   The strong box with many items of the decedent's personal property was brought into the mediation room and the parties went through every item, comparing it against the vague description left by mom as well as the memories of the brother and sister.

 

"Stuff" can also be an issue in much larger estates. It's only of a bigger magnitude and value. The issues and the emotional content are the same. In another matter I handled the parties to the mediation were two sisters, one of whom was the personal representative. Both represented by able counsel who, taking on their clients preferences, asked to start the mediation in separate rooms. I declined to do this. One counsel and her attorney sat at one end of a long conference table while the other sat at the far end with me. It wasn't my preferred seating arrangement but if I had handled the mediation by shuttling back and forth between two adjoining conference rooms the case would not have settled. Each of these sisters had to get something off their chest before they could compromise and settle the dispute. They wouldn't have accomplished this by my relaying their emotionally charged statements in a settlement conference style mediation.

 

The degree of conflict in some disputes can be minimized by more sharing of information by the personal representative with the heirs.   Several of the cases I've handled could have been avoided if the attorney for the personal representative shared accountings, bank statements and other important documents with the heirs.   When family members don't have information it is natural for them to become concerned, distrustful and even suspicious. It is often a motion to compel the release of documents that sparks a court order for mediation.

 

 Conflict Tips 
If you're an heir and have concerns about an estate consider the following:
  • Ask the personal representative or executor of the estate about the status of the estate administration

  • Check the register of wills office in your jurisdiction. They have lots of helpful information for beneficiaries and heirs.

  • If there are ambiguities or concerns about the estate, the distribution, the estate fees and expenses ask the personal representative

  • If the personal representative or the attorney representing the estate is unresponsive ask the Circuit Circuit Court to order mediation.

 

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Innovation in Maryland's Mediation Community

 

 

 

 
Developing a dialogue on a crucial issue is what happened from 2012-2013 when representatives of the Maryland mediation community gathered every seven weeks to discuss issues of concern over competition between community and private mediation services. This dialogue concluded with a pilot project for the Montgomery County Conflict Resolution Center. The pilot project resulted in an agreement with all stakeholder groups to gather data, set up a referral system and limit certain types of cases for mediation by the local center.   More importantly it changed how various stakeholders saw each other and the issues and it is likely to impact statewide policy.  I was privileged to participate in the dialogue and the pilot and continue to be involved in the implementation phase of this important cutting edge innovation.

 

Do you have questions about this month's article? We'd like to hear from you. Email us now!

Conflict Resolution in the Community:  Upcoming Events
 

Catholic University School of Social Work, Baltimore, MD , March 28, 2014.

  

Basic Mediation Training, Fall 2014, To register go to Maryland State Bar Association.

 

We look forward to being your partners in productive, proactive conflict resolution endeavors. If you are a new reader or didn't request a copy previously please email us for a free copy of our organizational needs assessment.  Put your organization in a conflict healthy environment.

Sincerely,

Ellen

Ellen F. Kandell, Esq.
Alternative Resolutions, LLC