How can my contact centre become PCI DSS compliant? A checklist of considerations.
After three years of discussion, a new EU Data Protection Framework has been agreed. The new General Data Protection Regulation (GDPR) replaces the current Data Protection Directive.
Whilst it won't come into force for a couple of years, it's important that your organisation starts preparing now, as it will have a very substantial impact on all entities that handle the data of EU customers.
With this in mind Syntec's Business Development Director, Simon Beeching, presents a checklist of considerations that organisations can use when moving towards PCI DSS compliance in their contact centres. Read more