Well, I really thought Spring was on its way but as I write this, it is, amazingly, hailing and snowing outside! I guess we are going to have to find ways, other than the weather, to put ourselves in a 'Springtime" frame of mind! For me, seeing familiar faces again at our trainings is a great way to reconnect with the sense of renewal that Spring always promises. As our workshops are now back in full swing, I hope you join us for some wonderful new trainings that are guaranteed to renew your excitement and creativity for the work that you do. I know there are continuing education classes that are less expensive, but I also know there is no other place that gives you the level of quality and the personal attention and care that goes in to every one of our classes. Please continue to spread the word to colleagues, you are our ambassadors, and you are the ones who keep the Institute so lively and interesting. 

This newsletter is focused on a current world event that has captured the attention of millions and I think has lessons attached to it that can be useful for us as professionals. The disappearance of Malaysian Airlines Flight 370, and the varied reactions of family members, offers a reminder of the continuum of responses to tragedy. Read on for some interesting observations about this deeply sad event.