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P.O. Box 1115
Richmond, Va. 23218-1115
(804) 367-8031 (Individual)
(804) 367-8037 (Business)
 
 
2014 VIRGINIA INDIVIDUAL INCOME TAX RETURNS NOW ACCEPTED 

E-File for Virginia Individual Income Tax Returns Started Jan. 20ten


The Virginia Department of Taxation began accepting 2014 state individual income tax returns on Tuesday, Jan. 20, the same day as the Internal Revenue Service. 

 

This e-Alert contains filing tips and other information designed to help taxpayers prepare their individual income tax returns. If you are a tax preparer, you may wish to keep this information in mind when assisting your clients. 

 

File Electronically to Get your Refund Fastertwelve

 

Want your refund as soon as possible?  Check out your options below: 

 

If you use . . .

and request . . .

you will receive refund in  . . .

Any e-File option

Direct Deposit

Approximately 1 week

Any e-File option

Refund Debit Card

Approximately 2 weeks

Paper return

Direct Deposit

Approximately 6 weeks

Paper return

Refund Debit Card

Approximately 7 weeks


There are several e-File options:
  • Free File: If your federal adjusted gross income is less than $60,000 you may qualify for this free program to file your federal and state returns. To use the free service, you must access one of the approved Free File Software products through our website.
  • Free Fillable Forms: If you don't qualify for Free File, you can use a free, fillable online version of the Form 760 return and schedules. The fillable version looks similar to the paper form with the benefit of simple math calculations being done for you. As with the other electronic filing options, you will get your refund faster. Please note, fillable forms does not support filing all returns or schedules you may need. To see what returns and schedules are supported, visit the Fillable Forms Frequently Asked Questions.
  • Paid e-File: Paid e-File is for taxpayers who are not eligible for Free File and prefer an electronic filing program that prepares the return through a series of questions that ask only for information relevant to the type of return filed. Many of these programs charge a small fee and can be purchased online or in a store.
For more information about e-File options, see Individual Income Tax Filing Frequently Asked Questions. 


 

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We Are Here to Helpthirteen

If you need assistance with filing your individual return, you have several options: 
  • Call our Customer Support Center Monday through Friday from 8:30 a.m. to 5 p.m. at (804) 367-8031 for individuals. 
  • Visit our Customer Service Walk-in Center located at 1957 Westmoreland St. in Richmond. The Walk-in Center is open now through May 29. The operating hours are 8:30 a.m. to 5 p.m., Monday through Friday. The Cashiers' Office is also open all year to accept payments at the same location during the same hours.  
  • Send a secure email for matters that are not time sensitive. For more information, see Contact Us on our website. 
Tips for Taxpayersfourteen
  • Double check all your personal information. Ensure that all social security numbers are correct, as well as your address and any bank information you may have changed since you last filed.
  • Provide your date of birth and your spouse's date of birth if you are filing a joint return.
  • For a faster refund, select direct deposit to your bank account. Verify that the bank information is correct. If you use a tax preparer, be sure to tell the preparer that you want to receive your refund as a direct deposit.     

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Tips for Paper Filersfifteen

If you file on paper: 

  • Consider using the Fillable PDF Forms that are available. These PDFs allow you to type in your information, save the completed form to your computer for future reference, print the return and mail it to the department for processing. Machine printed returns are much easier to process than handwritten returns. Always mail both page 1 and page 2 of the return along with any applicable schedules. 
  • Check your math and complete all required lines. Omissions and simple math errors on paper returns are a common reason for delays in getting your refund.
  • Attach all required documents to your return, such as: W-2s, 1099s, VK-1s, and any other necessary schedules or attachments. Make sure all schedules and attachments have the primary taxpayer's social security number at the top of the documents.
  • Print legibly and use black ink. Do not use metallic ink. Information that is difficult to read may cause delays in processing your return.
  • Send your return by regular mail. If you send your return by certified mail, this requires special handling by the U.S. Post Office and the Tax Department which will slow down processing of your return. 

Individual income tax forms and instructions are available on our website. 


 

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Making Tax Paymentssixteen

If you owe a balance of tax due with your return, be sure to make payment using one of the options appropriate to your filing method: 

  • If you file electronically: Most electronic tax software allows you to make payments of any tax owed via Direct Debit when you file. You can also schedule Direct Debit payments for a later date, up to the due date for filing your return, by warehousing your payment information.
  • If you file on paper and send your return to the Department of Taxation: Make payment directly to the Department of Taxation. If you do not send a check payment with your return, see our Payment Options Frequently Asked Questions for alternatives to make your payment.
  • If you file on paper and send your return to your local county or city: Make payment to the Treasurer or Director of Finance for that locality. Contact your locality for assistance with payment options.

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Where's my Refund?seventeen

If you are due a refund, there are two options to check the status of your tax refund:
  • Online Lookup: Go to our Refund Status application and enter your social security number, the tax year of the return you filed, and the amount of the refund you are expecting. 
  • Phone Lookup: Call (804) 367-2486 and enter your social security number and the amount of the refund you are expecting. 

Both lookup options are available 24 hours a day, seven days a week, excluding any online maintenance periods.