Virginia Department of Taxation

P.O. Box 1115

Richmond, Va. 23218-1115

(804) 367-8031 (Individual)

(804) 367-8037 (Business)

December 2014 e-Alerts Digest INDIVIDUAL INCOME TAX

Walk-In Center to Reopen in January

Our Customer Service Walk-in Center located at 1957 Westmoreland St. in Richmond will reopen on Monday, Jan. 12, 2015. Hours will be 8:30 a.m. to 5 p.m. Taxpayers can receive assistance with individual and business tax matters.

The Cashiers' Office is open year-round to accept payments at the same location during the same hours.

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Live Chat Service to Be Eliminated

Live Chat will no longer be available after Dec. 31, 2014 due to required budget reductions at the Virginia Department of Taxation.

For assistance, please call our Customer Support Center, Monday through Friday from 8:30 a.m. to 5 p.m. at (804) 367-8031 for individuals, (804) 367-8037 for businesses or (804) 367-8045 for collections.

You may also send us a secure email for matters that are not time sensitive. For more information, see Contact Us on our website.

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Contact Us by Phone and Email

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