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Innovations designed specifically for the Telephone Answering Service and Call Center Industries

Purchase up to $25,000 in AMTELCO software and write it off your taxes!

Section 179 of the 2014 Tax Code allows small businesses to purchase up to $25,000 in AMTELCO and Telescan software or hardware and take it as a tax deduction.

Consult your tax adviser for more information.

Check out all the products designed to improve your bottom line!
FREE WEBINAR:  miSecureMessages for Commercial Accounts
Thursday, December 4, 1:00 p.m. CST 

Increase your revenue by offering alternatives to texting and pagers!
 
Differentiate yourself from your competition!



Runs on the new smart watches!
Download the new brochure 

Webinar Contents 

 

Learn how to market miSecureMessages to anyone!
Huge potential for your clients in:

Energy, Finance, Government, Home and Facility Services, Information Technology, Legal, Real Estate, Shipping and many more! 

 

Learn how you can integrate miSecureMessages with your Infinity, IS Web, Soft Agent, Directory, OnCall and Scripting contact methods, IS Web OnCall (in app)  

 

Learn how to use all the marketing materials that are provided to miSecureMessages Certified Partners including:  Demo movie, Call Script, E-mail text, YouTube movies, and PowerPoint presentations

 
To all our friends - Thank You!
We appreciate your business and are grateful for all the years of loyalty and inspiration.

NEWS STORY

 AMTELCO Announces Enhancements to Infinity Web Chat

AMTELCO Infinity Web Chat enables call centers to establish a Web presence in their clients' Internet browsers on desktop and mobile devices. The Infinity Web Chat feature enables a call center to offer clients browsing the Internet or an intranet the ability to chat online with an Infinity operator. This enables the user to ask the operator questions about the Web page the user is viewing.

 

AMTELCO recently has enhanced the Infinity Web Chat to improve the customer experience and to provide a tighter integration with Intelligent Series (IS) message scripting.  

 

I'm feeling chatty. Contact me! 

Infinity Chat Enhancements
Highlights of the new interface include:

Improved user experience - The new interface can place a link on a client's Web site and when the user clicks the link, it presents a popup window. This keeps the user from leaving your client's Web site.

Improved operator interface - Both the user interface and the operator interface have been modernized to use chat bubbles, which are more in line with screen appearances people are familiar with. An IS Web Script can be used to guide the agent through the chat, push text into the chat and retrieve the text of the chat to save it in an IS message.

Coming Soon: 

2015 National AMTELCO Equipment Owners (NAEO) Annual Conference. 

Pursuing Excellence Through Education and Collaboration

NAEOlogo
March 7-11, 2015 - Orlando, FL

This year's conference will focus on how to maximize the use of your Amtelco equipment whether you are an I.S. site or a legacy Infinity site. We will cover Operations (including HR), Sales & Marketing, Technical, and Healthcare.

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4800 Curtin Dr.
McFarland, WI 53558
Phone: (800)356-9148
617 Salt Lick Road Telescan logo
St. Peters, Missouri 63376
Phone: (800)770-7662
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