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June 25, 2014 issue of the DPSAC NEWS

In This Issue
New PIV Card Readers Debut at All NIH Main Campus Perimeter Entrances June 30, 2014
Holders of Defective Badges Expiring within 180 Days Qualify for Early Renewal
NIH To Begin Issuing New 'Restricted Local Access (RLA) Badge' in July, 2014
NED Training Schedule for July, 2014
News Briefs
Helpful Tips
FAQs Focus on the New PIV Card Readers
Safety Corner

   

 

Contact Us

 

Division of Personnel Security and Access Control (DPSAC),  

Office of Research Services  

 

Personnel Security 

Helpdesk: 301-402-9755

e-QIP: 301-402-9735

Appointment Line: 301-496-0051

E-mail: orspersonnelsecurity@ 

mail.nih.gov

 

Access Control

Helpdesk: 301-451-4766

E-mail: facilityaccesscontrol@ 

mail.nih.gov

 

       

        HHS logo small Logo Mark NIH Logo Mark    

New PIV Card Readers Debut at All NIH Main Campus Perimeter Entrances June 30, 2014

 

Starting Monday morning, June 30, 2014, NIH will activate the new PIV card readers controlling access to all NIH main campus perimeter entrances.  

 

Drivers and pedestrians with PIV cards who enter the NIH campus will need to remove their cards from their protective cases, and then touch and hold the cards to the face of the readers to open the gate or turnstile.    

 

Important: Removing the card from the reader too quickly may result in a misread and the gate will not open.    

 

Individuals with NIH Legacy badges should still be able to use their badges to access the NIH campus.  

 

HHS mandated the installation of the new reader system at NIH to comply with Department security policies relating to Homeland Security Presidential Directive 12 (HSPD-12).  

 

Still time to test your PIV card - and avoid delays 

Getting a green light at the NLM test kiosk 

Employees, contractors and affiliates still have time to test their PIV cards at one of the seven kiosks located in buildings across the NIH campus and the Bayview Research Center, Baltimore, before NIH activates the new readers.

DPSAC is encouraging everyone to test their PIV Card at a kiosk to make sure it works before the June 30 changeover.  

 

If your card doesn't work at the kiosk, it's likely that the antenna embedded in the card is broken and you'll need to have your badge replaced.*  

    

Discovering a problem at the kiosk --  before you need to use your card with the new readers to enter the campus -- will save you time and inconvenience, and will make the people waiting in line behind you much happier.    

 

Where to find a kiosk  

Kiosks are installed in the lobbies of Building 31 A and C wings, Building 45, Building 10 (Clinical Center) North and South, Building 38 (NLM loading dock entrance), and Bayview Research Center, Baltimore, MD

 

Staff at 9609 Medical Center Drive ('Shady Grove') should be aware that the card readers in service at that building's entry portals use the same technology as the readers at the NIH main campus perimeter. If your HHS ID Badge/PIV Card works at your building entrance, it will work for campus entry. If the card doesn't work at your entrance, it will need to be replaced.

 

Portable testing station travels to off-campus locations -- ORS has been sending a trained staff member equipped with a portable testing device to several off-campus locations. The remaining schedule for this service is provided below:

 

Location: 6701 Rockledge Drive (serving 6701 and 6705 Rockledge Drive)
Date:       Monday, June 23 through Friday, June 27
Hours:     8:00 a.m. to 12:00 noon

 

If your PIV Card is broken -- you will need to make an appointment with DPSAC's Facility Access Control (facilityaccesscontrol@mail.nih.gov or 301-451-4766) or at other NIH Badge Issuance locations (including: Rocky Mountain Laboratories, MT; Research Triangle Park, NC; Bayview Research Center, Baltimore, MD; the Frederick National Laboratory for Cancer Research) to have your badge reissued.   

 

Important: If you find that your PIV Card is broken and the card's expiration date is within 180 days, contact your AO for an early badge renewal.

 

* DPSAC reports that some of the early PIV Cards may contain broken or defective antennas that would normally transmit the signal needed to operate the new PIV Card readers. The PIV Card contains two antennas: the old PIV Card reader uses the antenna that operates by proximity; the new reader uses the other antenna, receiving the card's data only if that antenna is in physical contact with the reader.    

 

Holders of Defective Badges Expiring Within 180 Days Qualify for Early Renewal

 

Individuals who discover their PIV Card is broken and their card has an expiration date within 180 days should contact their AO for an early badge renewal.  

 

Under these circumstances, an AO can use the 'Renew Badge' feature in NED to begin the badge renewal process immediately. NED will not automatically generate a badge renewal task until six weeks prior to the badge's expiration date.   

 

This will save the PIV Card holder from visiting DPSAC twice -- once to have their badge reissued due to a broken badge, and again, to renew their expired badge. In addition, the new PIV Card will have a new five-year expiration date and the required Entrust certificates.   

   

NIH To Begin Issuing New  

'Restricted Local Access (RLA) Badge' in July, 2014

 

NIH will soon begin issuing a new type of identification credential, the Restricted Local Access (RLA) Badge to NIH staff who fall into one of three categories:

 

1.  Short-term staff at NIH less than six months   

2.  Summer Students beginning in 2015

3.  Foreign Nationals

 

Release of the new badge, originally scheduled for July 1, will occur later in July once DPSAC is in receipt of the card blanks used in printing the new badges. DPSAC will notify the administrative community when the new badges become available.

 

When an AO requests an ID badge in the NIH Enterprise Directory (NED) for anyone in these categories, an RLA Badge will automatically be triggered.  While this change should have no impact on the current NED workload for the administrative community, DPSAC wants to make sure the community is aware of these important changes to avoid any confusion. 

 

The RLA Badge lifecycle 

The RLA Badge is valid for 3 years when issued to foreign nationals. RLA Badges issued to short-term staff are valid for a maximum of 6 months. When RLA Badges are issued to summer students beginning in 2015, they will be valid through September 30 of the year issued.

 

NIH worked with HHS to develop the RLA Badge in order to meet HSPD-12 security guidelines for individuals who do not qualify for an HHS ID Badge (PIV Card).  

 

The new RLA Badge is an NIH-issued smart card that can be used for physical access to NIH facilities and logical access to NIH information systems, and will allow people in the above categories to log in to NIH networks in a more secure fashion. It looks similar to the HHS ID Badge and will contain an embedded computer chip and an orange stripe.

 

The Process to Get an RLA Badge

The process to get an RLA Badge will be similar to the PIV process used to issue HHS ID Badges.

 

1. Badge request in NED

When you request an ID badge for anyone in the above categories, NED will automatically default the request to an RLA Badge.

 

2. Enrollment appointment with DPSAC

All individuals receiving an RLA Badge will need to complete an enrollment appointment with DPSAC. Enrollment appointments are 20 minutes and consist of identity proofing, fingerprint capture and a photograph. The individual will need to show two IDs, one of which must be a Federal or State photo ID.

 

3. Background investigation forms

Everyone receiving an RLA Badge must complete the appropriate background investigation. Short-term and intermittent staff will undergo a fingerprint check only (cost to the IC of $21.50). Foreign nationals will undergo the appropriate investigation based on their position at NIH and length of time in the United States. DPSAC will ensure that individuals receive the appropriate forms to complete (if required).

 

4. Badge issuance

Once all of the above steps are completed, individuals will be instructed to schedule an appointment to pick up their RLA Badge. Badge issuance takes approximately 20 minutes to complete and individuals must bring their photo ID to their appointment.

 

Any individuals for whom you enter badge requests in NED BEFORE July 14 will not receive an RLA Badge. Only badge requests made in NED ON/AFTER July 14 will receive the RLA badge. Any individuals in the above categories who currently possess an HHS ID Badge or NIH Legacy Badge will receive an RLA Badge when their current badge is renewed.

 

Special Notes Regarding Foreign Nationals

 

1. Badge expiration dates: NIH sees a large number of foreign nationals who join our workforce each July. If these foreign nationals have a badge requested in NED before July 14, NED will default to a 5 year HHS ID Badge. Any badge requests for foreign nationals after July 14 will be defaulted to a 3 year RLA Badge.

 

To avoid confusion among your foreign national staff, ICs may want to begin adjusting the expiration date in NED to 3 years instead of 5 years for any HHS ID Badge requests made before July 14. This would help ensure that all new foreign nationals in your IC receive a badge for the same length of time.

 

2. No Social Security Number: Please be advised that DPSAC will NOT issue any type of ID badge to individuals without a Social Security Number (SSN). Individuals without an SSN must access the NIH facilities as a daily visitor.

 

3. Alien Authorized to Work Until Date (AAWUD): The Division of International Services (DIS), ORS, must clear all foreign nationals placed at the NIH before badge issuance. This clearance ensures that foreign nationals are lawful to be in the U.S. and are authorized to work at the NIH.

 

The AAWUD is an important date in that it marks the end date of a foreign national's work authorization, which is determined by the DIS and entered by the DIS into NED.

 

Please note that if the AAWUD lapses, NED will immediately initiate a revocation of the affected foreign national's ID badge. Therefore, it is important for the NIH administrative community to initiate new or renewal requests to the DIS in a timely manner to avoid unnecessary revocation.  

 

At the three-year mark of residence in the U.S., a background check requirement will be triggered and the IC will be billed accordingly.   

 

NED v3.6 Release incorporates changes relating to the RLA Badge 

A June 16 communique from the NED Team to the NED AO/AT community describes support for the new RLA badge. To view this e-mail, click on: Important: NED v3.6 Release - June 30, 2014.   

 

For additional information about RLA

 

You can find additional information about the new RLA badge under the 'What's New' section of the DPSAC website at: http://idbadge.nih.gov.  
 

 

NED Training Schedule for July, 2014


The HSPD-12 Program Office will be offering basic and advanced NED classes on July 9, 2014.
This training is designed to help beginners and advanced users quickly master NED in a hands-on computer lab environment. All classes are FREE! 

   

 

Additional Classes in FY2014    

Watch this space for additional NED classes for the remainder of FY2014. Once the class dates and location are confirmed, they will be posted in DPSAC News and on the DPSAC website under 'Training' at:

   

How to Enroll

The NED courses are posted on the CIT Training site where visitors can view availability for any class and receive a confirmation immediately after registering. The catalog of NED classes is posted at  
http://training.cit.nih.gov/coursecatalog.aspx under "General Seminars."

When you see a course you want to take, just click on the course name (listed in the right column of the table). You'll be taken to the HHS Learning Management System (LMS) where you can register for the course online.

 

To log onto the HHS Learning Management System you can use either your PIV card and PIN or your NIH credentials. If you experience any difficulties accessing the LMS, please contact the CIT Training Program at 301-594-6248 or send an e-mail to: cittraining@mail.nih.gov

 

News Briefs

 

HSPD-12: Is government's glass half full or half empty?

Excerpted from the May 29, 2014 issue of GCN.com

By (ISC)2 Government Advisory Board Executive Writers Bureau

 

The Heartbleed scare that shocked the Internet world in April reinforced the reality that the age of password-based authentication has ended. Shared secrets stored in vulnerable databases are simply not protected by single-factor identification.  

 

The security community has long known that a secure second factor, bound to an assured identity, is the key to defending the IT ramparts from even more sophisticated attacks. And while the financial industry is resisting the use of multifactor smart cards, the federal government has been focused on smart card technology since issuing Homeland Security Presidential Directive 12 (HSPD-12) almost a decade ago.

 

HSPD-12 was an unfunded mandate with the ambitious goal to issue "secure and reliable forms of identification for government employees and contractors ... including contractor employees." These credentials were to be used for multifactor logical and physical access to both facilities and information systems.

 

The HSPD-12 mandate is approaching its 10th anniversary on Aug. 27, 2014, an opportunity to assess the degree to which the directive has been followed.  

 

While the White House recognizes the program as a top IT security priority, and congressional attention to the topic promises to grow as the election season gets closer, a truer measure will be an assessment of how widely the technology is being used to secure federal IT systems.

 

To read the full article, please click on: HSPD-12

 

 

Helpful Tips

When entering the NIH campus -- remember to keep your PIV Card in contact with the face of the new PIV Card reader until it signals - with a green light and beep - that the gate has opened. Pulling the card away too quickly may result in a misread.

For information about the Alternative Logon Token (ALT) --
visit https://ocio.nih.gov/Smartcard/Pages/ALT.aspx

For information about the new Restricted Local Access (RLA) badge --
visit: http://www.ors.od.nih.gov/ser/dpsac/badge/Pages/Getting-RLA-Badge.aspx

ICs that want to add LWS operators to the approved roster -- send a written request to Richie Taffet at: taffetr@mail.nih.gov. Your request should include the new operator's name, their IC, their NED number, as well as the operator's e-mail address, building/room and phone number.

Once Mr. Taffet has approved the request, he will forward the name(s) to HHSIdentityAdmins@deloitte.com to complete the approval process, add the name to the LWS operator roster and inform the IC that the individual is now approved to operate the LWS.
 

Need to make changes to the LWS operator directories? -- drop an e-mail to Lanny Newman, newmanl@mail.nih.gov, and let him know what needs changing (e.g., adding new operators or LWS locations, removing operators, etc.). Remember, before a new operator can be added to the LWS directory, s/he must first be approved by Richie Taffet (see preceding Helpful Tip).  

  

If an LWS is not available in your IC or your immediate area, and you work in the greater Bethesda or Rockville area -- please call 301-451-4766 or 301-402-9755 to schedule an appointment with the Division of Personnel Security and Access Control located in Building 31, Room B1A26 or in Building 10, South Lobby, Room 1C52.    

 


FAQs

Q.  My PIV card did not work when I tested it at one of the kiosks. How should I proceed?

 

A. If your PIV Card doesn't work at one of the test kiosks [located in the lobbies of: Building 10 North and South; Building 45; Building 31A and 31C; Building 38 (NLM loading dock entrance; and Bayview Research Center, Baltimore] or at one of the perimeter entrances equipped with the new reader, then the antenna in the card is probably broken.

 

Make an appointment with DPSAC's Facility Access Control Office (Badge Issuance Office) to obtain a replacement badge.*

 

DPSAC Access Control Office

Helpdesk: 301-451-4766

E-mail: facilityaccesscontrol@mail.nih.gov 

Badging Center: Building 31, Room B1A26

Badging Center: Building 10, Room 1C52 (South Lobby)

 

*Important - Save Time:

Avoid making two trips to the Badge Issuance office. If your PIV Card is broken and the card expiration date is within 180 days, contact your AO for an early badge renewal. With one visit you'll be issued a new PIV Card with a new 5-year expiration date.  

   

Q. How will NIH handle the traffic that will be backed up with staff in cars lined up on the roads?   

 

A. Starting Monday, June 30, and at least for the remainder of that week, the NIH Police will be stationing additional guards at each vehicle entrance to assist drivers and to make sure that delays are minimized as everyone becomes accustomed to the new process. 



Q. It would be helpful if we could have our PIV cards tested in the NCI Shady Grove facility (9609 Medical Center Dr.). Many of us travel to main campus but going there just to test our PIV card is inconvenient. Can you help?

 

A. The card readers at the entry portals at 9609 Medical Center Drive work the same as the new readers being installed at NIH campus perimeter entrances. If your HHS ID Badge/PIV Card works at your building entrances, it will work for campus entry. If the card doesn't work at your entrance, it will need to be replaced.   

  

Currently, to obtain a replacement badge you will need make an appointment with DPSAC's Facility Access Control Office (Badge Issuance Office) to obtain a replacement badge (see: http://www.ors.od.nih.gov/ser/dpsac/badge/Pages/locatingbadge.aspx)  

 

Please note: DPSAC is making arrangements to offer on-site enrollment and badge issuance at 9609 Medical Center Drive one day a week. Once these arrangement are finalized, DPSAC will announce the schedule for this service to NIH staff working at the Shady Grove location.


Q. When will the new PIV Card readers be activated at the perimeter entrances?    

 

A. ORS plans to complete the installation of the new PIV Card readers by the end of June. All pedestrian entrances will be retrofitted during the week of June 21 and all vehicle entrances over the June 28/29 weekend.  

 

Q. With the requirement to physically touch the badge to the new readers, staff in my IC are concerned about the height of the readers for the employee vehicle entrances.  

 

Vehicles have varying heights, and some lower vehicles or short drivers may have to open their doors and partially step out if the new readers are the height of the current ones. This would be an inconvenience for these individuals, plus potentially cause delays at campus entrances.


A. DPSAC commissioned a study by a private contractor to review all the vehicles in two multi-story parking garages on campus. They surveyed all the vehicles parked in these garages and were able to determine the appropriate height for the new card readers at the perimeter using their specialized programs and taking into account a variety of vehicles.

According to the specialist, height was not an issue. This was borne out by a subsequent survey conducted by DPSAC in which respondents indicated they were satisfied with the height of the card readers.

However, in response to the specialist's concern regarding the depth of the reader, NIH extended the readers closer to the driver window and installed "knuckles" to help drivers gauge the correct distance from the car window to the reader.

The "knuckle" makes it easier for drivers to position their cars to easily reach the reader. Now that the PIV Card readers have been extended to be closer to the driver's window, drivers are being directed to enter the lane slowly and with caution.

 

 

Q. If someone with an FDA PIV Card needs access to the NIH campus and/or certain buildings or rooms, how do they gain access to these facilities? 

 

A.  For persons using an FDA PIV Card who only need perimeter access, they can continue to use the FDA badge as a "flash pass." The guard will inspect the badge and allow the individual to proceed.   

 

For individuals who need an NIH Legacy badge to access the NIH campus and/or buildings or rooms, the DPSAC Personnel Security staff will verify valid fingerprints and/or that an investigation is completed. They will then notify the DPSAC Access Control team that an NIH Legacy badge can be issued. All customer service staff in Building 31, Room 1B03 are aware of this process.

 

Q. If my PIV Card is broken, and it expires within 180 days, what will I need to do when I ask my AO to put me in for an early renewal? Will I have to complete the fingerprints, picture and background investigation again?

 

A. Should you find that your PIV Card is broken and it expires within 180 days, you should ask your AO to put you in for an early renewal. The AO will need to complete an early renewal task in NED. This can be done using the 'Renew Badge' feature in NED.  

 

Following this action by your AO, you will receive notification to make an appointment at a Badge Issuance station to renew your PIV Card (HHS ID Badge). For the location of all badge issuance stations click on: http://www.ors.od.nih.gov/ser/dpsac/badge/Pages/locatingbadge.aspx .

Assuming your NED record was not changed (e.g., you didn't change your
name, elevate your position classification and your background investigation was adjudicated and closed), you will not need to undergo a new background investigation. Nor will you need to be photographed or fingerprinted again.
 

Safety Corner

Help Keep NIH Public Assembly Events Safe

This fire safety awareness article was prepared by the Division of the Fire Marshal, ORS

 

A "Public Assembly Event" is defined by the National Fire Codes as a gathering of 50 or more people for purposes such as lectures, plays, concerts, sporting events, amusements, entertainment, eating, drinking, banquets and worship services.

 

Public assembly events are typically held in structures that are classified as "Assembly Occupancies." (Examples include: auditoriums with fixed or loose chair seating, large conference rooms, multipurpose rooms, exhibition halls, libraries and cafeterias.)

 

With this type of occupancy, the Fire Codes are concerned with safety and hazards associated with large numbers of people gathered in one place at one time. Therefore, NIH public assembly events are required to comply with specific life safety requirements.

   

In order to assist the NIH community in meeting these requirements, the Division of the Fire Marshal, Office of Research Services provides: life safety consultations; pre-event planning; open flame permits; approvals for interior finishes and decorative materials; fire protection surveys; and, occupant load monitoring (e.g., crowd control).

 

The life safety of employees and visitors who attend NIH public assembly events is of paramount importance. If you are responsible for a public assembly event, it is recommended that you and your staff devise an emergency plan to help ensure that all are trained in safe emergency procedures.

 

The infamous 1977 Beverly Hills Supper Club fire in Southgate, KY demonstrated the importance of staff emergency preparedness and assistance in fire survival. Although the building lacked proper exits, staff members were able to save hundreds of lives by leading patrons to means of escape otherwise unknown to the guests.

 

Public assembly events at the NIH can be safely attended by employees and visitors by supporting the personnel who oversee the various public assembly requirements in order to avoid the following problem conditions:
 

  • Overcrowding
  • Blocked or impaired exits or means of exit access such as aisles
  • Chained or locked exits
  • Storage of combustible materials in non-approved locations
  • Improper use or control of smoking materials and open flames
  • Disregard for the fire characteristics of non-approved interior finish and decorative materials
     

If you have any questions concerning safe occupancy during an NIH public assembly event, please contact the Division of the Fire Marshal, Office of Research Services at 301-496-0487. 

 

   

sweepOperation 'Clean Sweep' Coming to an NIH Building Near You  

The following message was sent to all DC-area NIH staff on June 6, 2014

 

Some public areas in and around NIH buildings have become cluttered with unsightly and unsafe materials, trash, surplus furniture and equipment. Employees leave items behind in atriums. Loading docks become storage areas or dumping grounds. Hallways become extensions of offices and laboratories, at the expense of safety and egress.

 

During the months of June, July and August, on Tuesdays and Thursdays, the NIH Bethesda Campus will undergo a "Clean Sweep" of common spaces in many buildings.

   

Led by the Office of Research Facilities (ORF) and the Office of Research Services (ORS), the team will focus on recycling, removing debris, moving unwanted items to surplus, and clearing common areas, leaving behind a safe and 'clutter free' building.  

 

Personnel will include representatives from facility management, waste and recycling disposal, occupational safety, the fire marshal's office, and other support personnel and volunteers.

 

The clean sweep will include only the common, public spaces in buildings such as atriums, hallways/corridors, and loading docks. This activity will not include bathrooms, private hallways, offices or laboratories. Leased facilities and child care centers are not involved.  

 

Buildings that are scheduled for major renovation or decommissioning, temporary structures (such as a trailer), or those facilities considered sensitive or high containment will not be part of this exercise. This activity only pertains to the NIH Bethesda campus.

 

Tentatively, the (clean sweep) schedule for buildings is as follows:

June - Buildings 1, 2, 3, 4, 5, 6A/B, 8, 13, 16.

July - Buildings 15K, 30, 31 A/B/C, 38, 38A, 41, 45, 49, 50, 60.

August - Buildings 10, 12, 14, 28 A/B, 35, 37.

 

In addition to this e-mail, facility managers will communicate with building occupants at least a week in advance to let them know before the 'sweep' will be coming to their building.

   

A safety and facility 'advance' team will arrive the week before to identify problem areas and items will be tagged prior to removal and every attempt will be made to notify staff before items are removed. This should give employees ample opportunity to move items out of common areas.

   

If you knowingly have an item in a common space that should not be there but is too large to move or you need additional assistance, please put a message on the sign alerting staff who to contact.

 

This is not an opportunity for employees to move your unwanted office or laboratory supplies or equipment into the hallways. The facility managers and staff will identify 'new' materials added to public spaces and contact occupants to have items returned.

 

Once complete, 'before' and 'after' pictures will be presented, encouraging occupants to keep these clean common areas 'clean.' ORF Facilities Managers will monitor targeted areas to ensure they remain the way they were intended.

 

If you are interested in volunteering to work with the team, especially for your own building, please contact Ken Ryland at kenr@mail.nih.gov.

For questions about this e-mail, please contact your facility manager, using the following list, http://orf2.od.nih.gov/AboutORF/BuildingsandFacilityManagers.asp, or contact the ORS Information Line at orsinfo@mail.nih.gov or 301-594-6677.

 

Thank you for doing your part in helping the NIH become a safer, cleaner place, for our employees and our visitors - especially in your own building!    

A biweekly e-newsletter from the Office of Research Services, Division of Personnel Security and Access Control (ORS/DPSAC) to keep you informed as NIH rolls out "Homeland Security Presidential Directive 12" (HSPD-12) establishing a common identification standard to better safeguard NIH and its workforce.