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Contact Us
Division of Personnel Security and Access Control (DPSAC),
Office of Research Services
Personnel Security
Helpdesk: 301-402-9755
e-QIP: 301-402-9735
Appointment Line: 301-496-0051
E-mail: orspersonnelsecurity@
mail.nih.gov
Access Control
Helpdesk: 301-451-4766
E-mail: facilityaccesscontrol@
mail.nih.gov
 
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HHS ID Badge/PIV Card Rollout Scorecard
Here are the most recent NIH badging statistics provided by HHS as of
May 10, 2013.
Sponsored: 38,516 Enrolled: 38,003 Issued: 37,631*
*This figure represents 97.7% of individuals who have been sponsored.
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 NIH Plans Early Renewal of PIV Cards (HHS ID Badges)
In 2010, the Division of Personnel Security and Access Control (DPSAC) successfully met the Department's deadline to issue the new government-mandated PIV Card (HHS ID Badge) to over 33,000 NIH employees, contractors and affiliates in a little over eight months.
Today, DPSAC finds itself a victim of its own success since most of those cards will need to be renewed over a similarly brief eight-month period starting in 2014 and carrying over to 2015...only this time without the assistance of the added staff and equipment that was available in 2010. So waiting until 2014 to begin badge renewals is not an option.
Instead, DPSAC plans to accelerate badge renewals for approximately 8,000 badge holders throughout calendar year 2013. By taking this action, DPSAC will be able to 'even out' the load of enrollment and badge issuance appointments over a longer period, thereby giving badge holders sufficient time to renew their PIV Cards and DPSAC staff the opportunity to provide the best possible customer service.
Early renewals will mean reduced wait times at enrollment and issuance stations. Also, badge holders will be able to customize their appointments by selecting a location, date and time that best fits into their busy schedules.
Pilot Study Marks Beginning of Early Renewal Initiative
DPSAC recently completed a pilot study that tested the 'early renewal' process with over 400 badge holders. Using lessons learned from the pilot, DPSAC will begin to step up its early badge renewal efforts, starting with selected badge holders from CIT, the OCIO and DPSAC and expanding to designated contractors and employees from the remaining ICs later this month.
Most badge renewals will be conducted at DPSAC's Badge Issuance locations in Building 31 (Room B1A26) and Building 10 (South Lobby). The goal is to complete the early renewal process for all 8,000 badge holders by early CY 2014.
Notifying the Administrative Community When Early Badge Renewals Commence
DPSAC will notify the administrative community when it is about to send out early badge renewal notices to their staffs.
Note: AOs have expressed concern that many badge holders may not understand that Lifecycle Work Stations are not equipped to issue badge renewals. As a result, DPSAC will make it clear in its notices that badge renewals must be performed at badge issuance stations only. This should help avoid LWS operators from being swamped with inquiries.
Other benefit of the new badge
The new badge will have a new 5-year expiration date. Also, it will contain the more robust 128k computer chip, providing stronger authentication and enhanced storage capabilities.
By taking this proactive approach, DPSAC can make sure its customers are well served and that there is sufficient time to renew customers' badges before they expire. Providing continuous, uninterrupted access to NIH facilities and networks is a high priority.
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 The NED Training Schedule for July 2013
The HSPD-12 Program Office is offering the following NED classes in July. Quickly master NED in a hands-on computer lab environment. All classes are FREE!
Contact Lanny Newman at newmanl@mail.nih.gov to reserve your space. In your e-mail, provide Lanny with your name and IC and which class(es) you would like to attend.
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 DPSAC Director CAPT Theresa Minter Honored at USPHS Commissioned Corps Retirement Ceremony
Dignitaries, DPSAC staff, colleagues, friends and family were on hand to honor CAPT Theresa A. Minter, Director, Division of Personnel Security and Access Control at her retirement -- a traditional United States Public Health Commissioned Corps ceremony -- held on April 25, 2013 at the NIH Wilson Hall in Building 1, Bethesda, MD.
CDR Martin Ruiz-Beltran, USPHS, a Supervisory Program Analyst with the Office of Research Services, served as Master of Ceremonies. Following the arrival of the official party, the presentation of colors, and the singing of the national anthem, guests were treated to a performance of the USPHS March by the USPHS Music Ensemble.
Following the Invocation by Reverend Andy Nagel, Neelsville Presbyterian Church, guest speakers, included: RADM (ret.) Lawrence Furman, USPHS; CAPT (ret.) William Cullen, USN, and Associate Director for Security and Emergency Response, ORS, NIH; and CDR Karen Munoz, USPHS. Each took the podium to highlight some of CAPT Minter's many accomplishments during her distinguished 24-year career and to wish her well.
The sentiment of all was summed up by RADM (ret.) Furman, Senior Public Health Advisor to the Assistant Secretary for Health, HHS, who wished CAPT Minter "fair winds and following seas."
PHS Commissioned Corps Outstanding Service Medal
CAPT Minter was presented with the PHS Commissioned Corps Outstanding Service Medal (OSM). The citation of her OSM Medal nomination read:
"In recognition of her exceptional 24 year career of service to underserved populations, patients in protocols, and to the officers of the PHS Commissioned Corps."
A memorandum from the Federal Investigation Service (FIS), Office of U.S. Personnel Management in Boyers, PA was also read, commending CAPT Minter for her outstanding work in personnel security for the NIH.
Following the reading of CAPT Minter's Retirement Orders by CAPT Lou Ann Rector, USPHS, CAPT Minter addressed the audience, thanking everyone for their support and participation in this special day. She noted that she enjoyed her second tour at NIH and that her decision to retire was a difficult one, but "I feel my home in North Carolina is where I belong right now in my life," she said.
CAPT Minter has accepted a position as Director of Health Information Management at Hugh Chatham Memorial Hospital in Elkin, NC.
To conclude the event, CDR Helen Cox, USPHS, led the "Old Glory Ceremony" and Reverend Nagel gave the Benediction. A reception immediately followed the ceremony.
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Helpful TipsDo not lend your HHS ID badge (a.k.a. Smart Card, PIV Card) to anyone! -- Lending out your PIV Card (HHS ID Badge) is prohibited. The issuance of the new HHS ID Badge is based on strict identity proofing and the determination of one's suitability for a specific position classification. Windows 7 Upgrade Now Available for Lifecycle Work Stations --
ICs can now upgrade the software for Lifecycle Work Stations running Windows XP to the new Windows 7 version of the LWS software.
To obtain the new software please contact the Deloitte HHS Identity Helpdesk (HHSIdentityAdmins@deloitte.com) and provide them with: (1) your Institute Name; (2) your LWS Group ID; and (3) your LWS Resource tag.
New Windows 7 LWS software only supports the Windows 7 32-bit platform -- users who need certificate renewal ability on a Windows 7 64-bit platform should instead download and use the latest version of the Access Card Utility (ACU) v1.3.
Enter only U.S. Social Security Numbers (SSNs) into the NED SSN Field -- asking foreign nationals whether the number they entered in NED is a U.S. SSN before you approve the registration or sponsor the ID Badge will help ensure that the PIV process is conducted successfully.
ICs that want to add LWS operators to the approved roster -- send a written request to Richie Taffet at: taffetr@mail.nih.gov. Your request should include the new operator's name, their IC, their NED number, as well as the operator's e-mail address, building/room and phone number.
Once Mr. Taffet has approved the request, he will forward the name(s) to HHSIdentityAdmins@deloitte.com to complete the approval process, add the name to the LWS operator roster and inform the IC that the individual is now approved to operate the LWS.
Need to make changes to the LWS Operator directories? -- drop an e-mail to Lanny Newman, newmanl@mail.nih.gov, and let him know what needs changing (e.g., adding new operators or LWS locations, removing operators, etc.). Remember, before a new operator can be added to the LWS directory, s/he must first be approved by Richie Taffet (see preceding Helpful Tip).
If an LWS is not available in your IC or your immediate area, and you work in the greater Bethesda or Rockville area -- please call 301-451-4766 or 301-402-9755 to schedule an appointment with the Division of Personnel Security and Access Control located in Building 31, Room B1A26 or in Building 10, South Lobby, Room 1C52. Both locations are on the NIH main campus. If you work outside the Bethesda/Rockville area, contact your local badge issuance office.
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FAQs
Q. Can you tell me how someone 'on detail' to NIH can use their non-NIH PIV Card for NIH VPN remote access?
A. A user with a non-NIH PIV Card who wants to use the card to authenticate to NIH Remote Access VPN just needs to submit a ticket to the NIH IT Service Desk [ http://itservicedesk.nih.gov/] requesting that their non-NIH PIV Card be linked to their NIH account. There are a few conditions that the user will have to meet before s/he can submit a ticket: - The user must have an HHS-issued PIV Card. Specifically, the certificates on their card should be issued by the HHS-SSP-CA-B7 authority, which should be true for all HHS, HRSA, and FDA users;
- The user must already have an NIH user account, enabled for VPN;
- This process allows their non-NIH PIV Card to be used for authentication to NIH Remote Access VPN, but not physical workstation access or access to other NIH applications or services.
When submitting the ticket, the user will need to provide the Service Desk with one specific piece of information that can be found in the properties of their Client Authentication Certificate stored on the PIV Card, namely, "Subject Alternative Name/Other Name: Principal Name." This information is available with ActivClient or the Certificate Manager on Windows, or Keychain Access on a Mac. Should the user need assistance finding the required information using any of these systems, s/he can click on the following link, Authenticating VPN with a Non-NIH PIV Card, and follow the instructions. PIV card holders may wish to call the NIH IT Service Desk directly rather than submitting a ticket. After dialing 301-496-4359, the caller should select the "Accounts and System Access" or "PIV" option from the main menu. The caller should mention that they have an NIH VPN Account and a non-NIH (HHS-issued) PIV Card, and need to associate the two.
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A biweekly e-newsletter from the Office of Research Resources, Division of Personnel Security and Access Control (ORS/DPSAC) to keep you informed as NIH rolls out "Homeland Security Presidential Directive 12" (HSPD-12) establishing a common identification standard to better safeguard NIH and its workforce.
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