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Contact Us
Division of Personnel Security and Access Control
Personnel Security
Helpdesk: 301-402-9755
e-QIP: 301-402-9735
Appointment Line: 301-496-0051
E-mail: orspersonnelsecurity@
mail.nih.gov
Access Control
Helpdesk: 301-451-4766
E-mail: facilityaccesscontrol@
mail.nih.gov
  
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HHS ID Badge/PIV Card Rollout Scorecard
Here are the most recent NIH badging statistics provided by HHS as of
November 9, 2012.
Sponsored: 38,182 Enrolled: 37,894 Issued: 37,554*
*This figure represents 98.4% of individuals who have been sponsored.
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 Two 12/12/12 Classes Mark the End of NED Training for the Year
The HSPD-12 Program Office will close out another successful year of free NED training on December 12, 2012 with two final classes. Both the morning class for NED beginners, and the afternoon class for experienced users are designed to help students quickly master NED in a hands-on computer lab environment.
NED for Beginners
Date: Wednesday, December 12, 2012 -- Class FILLED
Time: 9:00 a.m. - 12:00 p.m. (noon)
Location: Building 12A, Room B51
NED for Advanced Users
Date: Wednesday, December 12, 2012 --Space still available
Time: 1:00 p.m. - 4:00 p.m. (noon)
Location: Building 12A, Room B51
Contact Lanny Newman at newmanl@mail.nih.gov to reserve a space. In your e-mail, provide Lanny with your name and IC and which class you would like to attend.
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 Update Your Digital Certificates at Your Windows Computer The following article, which appeared in the October 17, 2012 DPSAC News, contained a non-working URL for the NIH Knowledge Base (KB). The URL has been corrected so that the reader clicking on the link to the Knowledge Base is taken directly to the ACU content posted there. Some ICs have deployed a software tool called the Access Card Utility (ACU) that allows individuals using Windows to renew their digital certificates at their computer IF the certificates are within 42 days of expiration and not yet expired.
The user does not have to be connected to the NIH network, either internally or via VPN, to use the ACU. A connection to the Internet is all that is required.
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 Avoid Getting Locked Out -- Take Your PIV Card With You
By March 29, 2013, more than 35,000 employees, contractors and affiliates will be using their PIV Cards (HHS ID Badges) instead of their user name/password to log in to their Windows computers.
Get in the habit of removing your PIV Card from the card reader immediately after you've logged in and place it back in your card holder. You will stay logged on even when you remove your PIV Card from the card reader.
If you need a reminder to take your PIV Card with you at the end of the work day, schedule a recurring 'meeting' in your Outlook calendar that will pop up before you leave for the day.
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Helpful Tips
Regional offices returning PIV Cards (HHS ID Badges) of individuals who have left the employ of NIH -- should send the cards to the following address:
ACCESS CONTROL BRANCH
31 Center Drive
Building 31, Room 1B03
Bethesda, MD 20892
Keep your passwords current to avoid having your account deactivated -- everyone transitioning away from username & password to HHS ID Badge/PIV Card & PIN login will still need to update their password when they receive an e-mail notice that their password is about to expire. Otherwise, they will be locked out of their computer until they have updated their password, even though they may not be using their password for login.
Sign up for the NIH Password Self Service program, iForgotMyPassword, so you can always manage your password and unlock your account at: https://iforgotmypassword.nih.gov/.
ICs that want to add LWS operators to the approved roster -- send a written request to Richie Taffet at taffetr@mail.nih.gov. Your request should include the new operator's name, their IC, their NED #, as well as the operator's e-mail address, building/room and phone number.
Once Mr. Taffet has approved the request, he will forward the name(s) to HHSIdentityAdmins@deloitte.com to complete the approval process, add the name to the LWS operator roster, and inform the IC that the individual is now approved to operate the LWS.
Need to make changes to the LWS Operator directories? -- drop an e-mail to Lanny Newman, newmanl@mail.nih.gov, and let him know what needs changing (e.g., adding new operators or LWS locations, removing operators, etc.). Remember, before a new operator can be added to the LWS directory, s/he must first be approved by Richie Taffet (see preceding Helpful Tip).
If an LWS is not available in your IC or your immediate area, and you work in the greater Bethesda or Rockville area -- please call 301-451-4766 or 301-402-9755 to schedule an appointment with the Division of Personnel Security and Access Control located in Building 31 or in Building 10, South Lobby, Room 1C52. Both locations are on the NIH main campus. If you work outside the Bethesda/Rockville area, contact your local badge issuance office.
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 FAQs Q. Can the expiration date of the digital certificates residing on an HHS ID Badge (PIV Card) be extended?
A. No. Users must renew their certificates before they expire.
Q. Can users renew their PIV Card (HHS ID Badge) certificates without appearing in person at NIH?
A. Yes. If users know their PIN, and their certificates are not expired and are within 42 days of expiration, they can renew their certificates remotely using the Access Card Utility (ACU) software tool.
Q. How can users go about installing the ACU tool on their computer in order to renew certificates at their desktop?
A. As long as the user's Institute authorizes its use, and the individual has a Windows computer and ActivClient installed, s/he should be able to install the ACU software on their computer. There are two ways to accomplish this:
1. The IC can 'push' the '.msi' version to the user's desktop; or
2. The individual can download a self-install version. S/he will need to contact the NIH IT Service desk at http://itservicedesk.nih.gov/support/ or call 301-496-4357 (local), 866-319-4357 (toll-free), for instructions on downloading this version. To learn more about the ACU software application and how to use it to renew your digital certificates, visit the NIH Knowledge Base at: http://go.usa.gov/YMrj.
Q. Can the ACU software be installed on a Mac, or is there a Mac version?
A. No. The ACU is a Windows application. Also, ActivClient 6.2, another Windows application, must be installed. However, the user may use any Windows computer to renew his or her certificates. It does not have to be a computer the user is actually logged into. It only needs to be running the ACU (which the user will log into directly with their PIV card).
Q: What will I need to log in to my computer with an HHS ID Badge/ PIV card? A: To log in, you must have: - Your PIV Card/HHS ID Badge
- A smart card reader connected to your computer
- Your PIN for your PIV Card/HHS ID Badge
- Active (not expired) digital certificates
You might also need: - Software that allows your computer to read and use the digital certificates on your HHS ID Badge/PIV Card
Q: Do I have to leave my smart card in the card reader the whole time that I'm using my computer?
A: No. Once you are completely logged in, your computer will NOT log you off if you take your PIV Card (HHS ID Badge) out of the smart card reader. In fact, once you have logged in, removing your PIV Card from your card reader and returning it to your card holder is good practice. That way, you avoid forgetting your credential at the end of the day.
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News Briefs
Agencies finally figuring out how HSPD-12 cards can improve security
Excerpted from FederalNewsRadio.com, October 10, 2012, by Jason Miller, executive editor, Federal News Radio
It's been more than eight years since the White House issued Homeland Security Presidential Directive-12 requiring the issuance of secure identity cards.
While civilian agencies have been slow to put them into use, new government-wide initiatives and a few large agencies are providing hope that the secure identity cards finally will be more than "glorified ID cards," as the Government Accountability Office said last year.
The Homeland Security Department and the IRS are among those who are finally figuring out how to use HSPD-12 to make their agency more secure.
"The biggest practical driver is that we have issued these smart cards and HSPD-12 has been around since 2004, so that's a long time to get to where we need to be," said Tom McCarty, director of DHS' identity credential and access management program office, during a panel discussion Wednesday sponsored by the AFCEA-Bethesda, MD chapter.
To read the article in its entirety, click on: HSPD-12 Cards.
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A biweekly e-newsletter from the Office of Research Resources, Division of Personnel Security and Access Control (ORS/DPSAC) to keep you informed as NIH rolls out "Homeland Security Presidential Directive 12" (HSPD-12) establishing a common identification standard to better safeguard NIH and its workforce.
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