Contact Us
Division of Personnel Security and Access Control
Personnel Security
Helpdesk: 301-402-9755
e-QIP: 301-402-9735
Appointment Line: 301-496-0051
E-mail: orspersonnelsecurity@
mail.nih.gov
Access Control
Helpdesk: 301-451-4766
E-mail: facilityaccesscontrol@
mail.nih.gov
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HHS ID Badge/PIV Card Rollout Scorecard
Here are the most recent NIH badging statistics provided by HHS as of October 26, 2012.
Sponsored: 38,164 Enrolled: 37,868 Issued: 37,520*
*This figure represents 98.3% of individuals who have been sponsored.
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Master NED with Free Computer Lab Courses
The HSPD-12 Program Office offers NED courses to meet the needs of both novice and veteran NED users. Mastering NED will become increasingly important as NIH expands HHS ID Badge functionality to include logical access in addition to physical access as part of the continued implementation of HSPD-12 across the federal government.
The Program Office sponsors these free courses to help you improve your NED skills and manage the anticipated increase in administrative responsibilities and tasks appearing in your NED inbox as a result of this transition.
NED (NIH Enterprise Directory) Basics for Beginners This course provides basic NED training including how NED supports the HSPD-12 initiative and the badging process. This introductory class is designed to inform the administrative community how to be most efficient when using NED to serve customers.
Topics covered include an overview of the system's layout, setting task preferences, registering/activating a new person, finding saved tasks, reviewing modify/update functions and deactivating a badge. This course is intended for people new or just beginning on the NED system.
NED & the PIV Process - Advanced NED Users This course goes beyond the basic functions of the system. This course covers the PIV Process used to issue ID badges at NIH and addresses NED features such as managing AD accounts, renewing a badge, transfers, and 'zombie' tasks. This course is intended for experienced NED users. Attendees are encouraged to bring existing "problem" cases for a live Q&A session.
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November/December NED Training Schedule
The HSPD-12 Program Office offers free NED training for beginners and experienced NED users. Take advantage of this opportunity to quickly master NED in a hands-on computer lab environment.
NED for Beginners
Date: Monday, November 5, 2012 -- Class FILLED
Time: 9:00 a.m. - 12:00 p.m. (noon)
Location: Building 12A, Room B51
Date: Wednesday, December 12, 2012 -- Space still available
Time: 9:00 a.m. - 12:00 p.m. (noon)
Location: Building 12A, Room B51
NED for Advanced Users
Date: Monday, November 5, 2012 -- Class FILLED
Time: 1:00 p.m. - 4:00 p.m. (noon)
Location: Building 12A, Room B51
Date: Wednesday, December 12, 2012 --Space still available Time: 1:00 p.m. - 4:00 p.m. (noon) Location: Building 12A, Room B51
Contact Lanny Newman at newmanl@mail.nih.gov to reserve a space. In your e-mail, provide Lanny with your name and IC and which class you would like to attend.
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Acceptable (and Unacceptable) Forms of ID for Badge Enrollment and Issuance
What do fishing licenses, non-NIH hospital staff ID cards, bank cards with photos and contract-company IDs have in common? All of these credentials are UNACCEPTABLE as proof of identity for purposes of badge enrollment and badge issuance when obtaining a PIV Card (HHS ID Badge).
When an individual is sponsored for a new PIV Card (HHS ID Badge), s/he will receive an e-mail with instructions to schedule an Enrollment appointment with the Division of Personnel Security and Access Control (DPSAC).
The e-mail will advise the individual to bring two forms of acceptable identification. One must be a Federal or State-issued photo ID and both must be unexpired.
A table of acceptable identification documents as provided on the Federal I-9 form can be found at: http://www.ors.od.nih.gov/ser/dpsac/Documents/Table.pdf .
Please be aware that both forms of ID must show your Full Legal Name. Full Legal Name consists of Full First Name, Full Last Name; Middle Name or Initial is preferred but not required.
IMPORTANT: The names on the two IDs MUST MATCH.
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Position Level Selection Changes in NED
The NIH HSPD-12 Program Office has recently made some changes to the selection of Position Levels available in NED (as part of the NIH Form 2866: Position Sensitivity Worksheet). With recent changes to the Division of Extramural Activities Support (DEAS) at NIH, the following position titles have been removed from NED:
DEAS Staff -- Management (non-IT staff)...................... 1 DEAS Staff -- Non-management (non-IT staff)................ 1
In its place, the following position category has been added:
Extramural Support...................................................... 1
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Lifecycle Work Station Training Video Now Available for LWS Operators
DPSAC recently added a Lifecycle Work Station (LWS) training video to its website to assist new LWS operators as well as operators who may need a refresher on renewing digital certificates or resetting PINs.
This new video and the LWS Training Manual, both developed by the HSPD-12 Program Office, are posted on the ID Badge website at: http://www.ors.od.nih.gov/ser/dpsac/training/Pages/lifecycle.aspx.
A link to both resources can also be found on the ID Badge website main page (http://www.IDBadge.nih.gov) under "What's New."
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Update Your Digital Certificates at Your Windows Computer
Some ICs have elected to deploy Access Card Utility (ACU) software that allows individuals using Windows to renew their digital certificates at their computer IF the certificates are within 42 days of expiration and not yet expired.
The user does not have to be connected to the NIH net, either internally or via VPN, to use the ACU. A connection to the Internet is all that is required.
Chances are your IC has either installed the software or plans to install the software in the near future.
To find out whether your IC has already downloaded the ACU software onto your Windows OS computer, visit the NIH Knowledge Base at: http://itsolutionscenter.cit.nih.gov/selfservice/php/searchEntry.do and type in 'ACU.'
If you have the ACU software installed, the Knowledge Base will explain how to renew your digital certificates using the ACU.
If you find that the ACU tool has not been downloaded, please check with your Institute or Center (IC) on their specific policy regarding the use of the ACU. Your IC's LWS operator or HSPD-12 Point of Contact should be able to advise you.
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Returning Your ID Badge When Leaving the Employ of NIH
If you plan to leave the employ of NIH, whether you're an employee, contractor or affiliate, you will need to turn in your PIV Card (HHS ID Badge) to your Administrative Officer so that s/he can deactivate your badge in NED. The AO will turn over the deactivated badge to the badging office.
Note: if you are moving from one Institute/Center to another, your badge will not change.
Regional offices should return PIV Cards (HHS ID Badges) to the following address:
ACCESS CONTROL BRANCH 31 CENTER DRIVE, BUILDING 31, ROOM 1B03 BETHESDA MD 20892
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NIH Phases In PIV Card + PIN Logon
Avoid Getting Locked Out -- Take Your PIV Card with You
By March 29, 2013, more than 35,000 employees, contractors and affiliates will be using their PIV Cards (instead of their user name/ password) to log in to their Windows computers.
No doubt some users will leave their PIV Cards in their card readers when they leave for the day and will have to make a trip to the NIH Gateway Center to obtain a temporary badge when they want to re-enter the NIH campus.
DPSAC is recommending a couple easy ways users can remember to take their PIV Cards with them when they leave. These steps can help you avoid a detour through the NIH Gateway Center:
1. Get in the habit of removing your PIV Card from the card reader immediately after you've logged in and place it back in your card holder. Yes, you will stay logged on even when you remove your PIV Card from the card reader (see the accompanying FAQs below).
2. Schedule a recurring 'meeting' in your Outlook calendar that reminds you at the end of each workday to take your PIV Card with you. Hopefully the reminder will save you a trip to the NIH Gateway Center.
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Helpful Tips
Keep your passwords up to date to avoid having your account deactivated -- everyone transitioning away from username & password to HHS ID Badge/PIV Card & PIN login will still need to update their password when they receive an e-mail notice that their password is about to expire. Otherwise, they will be locked out of their computer until they have updated their password, even though they may not be using their password for login.
Sign up for the NIH Password Self Service program, iForgotMyPassWord, so you can always manage your password and unlock your account at: https://iforgotmypassword.nih.gov/.
ICs that want to add LWS operators to the approved roster -- send a written request to Richie Taffet at taffetr@mail.nih.gov. Your request should include the new operator's name, their IC, their NED #, as well as the operator's e-mail address, building/room and phone number.
Once Mr. Taffet has approved the request, he will forward the name(s) to HHSIdentityAdmins@deloitte.com to complete the approval process, add the name to the LWS operator roster, and inform the IC that the individual is now approved to operate the LWS.
Need to make changes to the LWS Operator directories? -- drop an e-mail to Lanny Newman, newmanl@mail.nih.gov, and let him know what needs changing (e.g., adding new operators or LWS locations, removing operators, etc.). Remember, before a new operator can be added to the LWS directory, s/he must first be approved by Richie Taffet (see preceding Helpful Tip).
If an LWS is not available in your IC or your immediate area, and you work in the greater Bethesda or Rockville area -- please call 301-451-4766 or 301-402-9755 to schedule an appointment with the Division of Personnel Security and Access Control located in Building 31 or in Building 10, South Lobby, Room 1C52. Both locations are on the NIH main campus. If you work outside the Bethesda/Rockville area, contact your local badge issuance office.
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FAQs Q. I know that the digital certificates in my HHS ID Badge/PIV Card are up to date, but when I try to log in to the NIH network nothing happens. Any suggestions? A. Yes. You should first try to log in using another computer and card reader. If you are able to log on successfully, it's likely that your card reader is broken or dirty. Your IC's IT department should be able to provide you with a new card reader. If you're still unable to log in, you should stop by the DPSAC Badging office where a badge issuer can diagnose the problem. If your badge is broken, you will be issued a new one. Q: What will I need to log in to my computer with an HHS ID Badge/PIV card? A: To log in, you must have: - Your PIV Card/HHS ID Badge
- A smart card reader connected to your computer
- Your PIN for your PIV Card/HHS ID Badge
- Active (not expired) digital certificates
You might also need: - Software that allows your computer to read and use the digital certificates on your HHS ID Badge/PIV Card
Q: Do I have to leave my smart card in the card reader the whole time that I'm using my computer?
A: No. Once you are completely logged in, your computer will NOT log you off if you take your PIV Card (HHS ID Badge) out of the smart card reader. In fact, once you have logged in, removing your PIV Card from your card reader and returning it to your card holder is good practice. That way, you avoid forgetting your credential at the end of the day.
Q: What do I do when I need to leave my desk for a short period of time?
A: Remove your PIV Card (HHS ID Badge) from your smart card reader after you have finished logging in and replace it in your badge holder. If you need to leave your desk, lock your computer (e.g., hit the Windows key+L on a Windows computer) and take your HHS ID Badge with you. You should have it with you at all times. If your computer has not timed out, you can get back to your work using your Username and Password. If your computer has timed out, you'll need to log back on with your PIV Card and PIN.
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Play it Safe When Using Space Heaters in NIH Buildings
A fire safety awareness article prepared by the Division of the Fire Marshal, ORS, NIH
Each year at this time, questions arise concerning the use of space heaters at NIH owned facilities. The guidelines that follow below do not pertain to NIH leased facilities.
Please be aware that if you work in a leased facility, there may be more stringent requirements from the building owner and/or local fire-safety "Authority Having Jurisdiction."
Please check with your Office of Research Facilities (ORF) Facility Manager (http://orf2.od.nih.gov/AboutORF/BuildingsandFacilityManagers.asp ) before purchasing or using a space heater in any NIH leased facility.
Before a space heater can be considered for an NIH owned facility, any difficulties in regulating or maintaining a comfortable temperature must first be directed to ORF to have a building engineer attempt to make mechanical adjustments to the heating system.
If it is determined by ORF that an area cannot be adequately heated, written approval will be provided by the ORF Facility Manager assigned to the building to support the purchase and use of a space heater in designated areas only.
Space heaters are not permitted, under any circumstances, in laboratories, patient care units, or clinics.
Prior to installing any space heater, ORF must also verify that the electrical service to the area is adequate to safely accommodate the heater. Space heaters can easily overload electrical circuits in a building, therefore, additional circuits may need to be installed. If electrical work is required, the occupant's IC should initiate a work request.
If ORF has available funds and it is clear the building is not capable of providing reasonable levels of heat (70 degrees) in that particular room, ORF will fund the electrical work.
The Division of the Fire Marshal, Office of Research Services, does not endorse any particular brand or manufacturer of space heaters; however, a convection-type heater is preferable. Convection models slowly warm the air around them and pose less of a burn hazard since their surface temperatures are generally lower.
Prior to purchasing the heater, be sure that the unit has been tested by an approved testing laboratory such as Underwriters Laboratory (UL) and is equipped with ALL of the following features to minimize fire hazards typically associated with these devices:
- A multi-directional tip-over switch - space heaters can easily tip over. This switch automatically turns off the unit regardless of which way it may fall.
- An overheat sensor - this sensor limits the heat output of the space heater and automatically turns off the unit if it becomes too hot.
- A visible on/off indicating switch and light.
Proper placement of the space heater is important for safety as well as for comfort. Make sure the unit is placed on a hard, non-combustible surface instead of carpet. All combustible materials (e.g., paper, plastics, wood, etc.) must be stored at least three feet away from the heater. The power cord must not be covered by carpeting or other materials and extension cords should not be used.
Electrical current used for space heaters can cause extension cords to overheat and potentially cause a fire. Plug the space heater directly into a properly grounded outlet.
Never leave the heater in operation when an area is unattended/unoccupied.
If you have questions concerning the selection and use of space heaters, please contact the Division of the Fire Marshal, Office of Research Services at 301-496-0487.
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A biweekly e-newsletter from the Office of Research Resources, Division of Personnel Security and Access Control (ORS/DPSAC) to keep you informed as NIH rolls out "Homeland Security Presidential Directive 12" (HSPD-12) establishing a common identification standard to better safeguard NIH and its workforce.
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