In This Issue

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Food Wagon
Advertise with Texas811. Sponsor the new traveling food wagon by purchasing a space to have your logo added to the wagon. Everywhere the wagon goes your logo will be seen-traveling down the highway and at events! Email for more information.

There are only a few spaces left!

Texas811 has gained 50 new members since the beginning of the year!
The Portal
Important Links

July 2014 Newsletter
Mike's Message

And oh yes, it's our 30th anniversary! 


Annual One Call Board Audit - Every year the

Texas One Call Board

audits the notification centers operating in Texas. The purpose of the audit is to make sure the centers' performance meets or exceeds the requirements in the damage prevention law, as well as other standards that have been agreed upon. This year's audit is scheduled for Friday, August 1st at the Texas811 Contact Center, and several of the One Call Board members will attend.

This year, we will suggest some changes to the performance standards to better reflect the realities of doing business in the 21st Century. When the law was passed, way back in September 1999, all contact centers (including ours) were indeed CALL centers. There were a couple of other ways to make contact with the center (remember faxing?) but over 80% of communications happened over the telephone. Consequently, it was very important that routine phone calls were answered promptly - of course, emergency calls always have been (and always will be) answered IMMEDIATELY.


 Read on... 

 The Texas811 Mobile App is now available in the Apple App Store!
More Info

Need a little help? We now have a step-by-step directions to help you out. Click here!

Texas811 Supports the Texas Gas Association
Throughout the years, Texas811 has always had a great relationship with the Texas Gas Association (TGA). Because the Natural Gas and Pipelines Industries not only must adhere to the State Damage Prevention Law, they also fall under the jurisdiction of the Pipeline and Hazardous Materials Safety Administration (PHMSA) in addition to the Railroad Commission of Texas (RRC). Due to the nature of these additional regulations, a strong damage prevention program such as Texas811's is a great asset to them.

The TGA is composed of more than 100 Texas gas distribution and transmission companies, including representatives of both municipal and investor-owned systems. The membership also includes numerous master meter operators. Association members serve more than 99 percent of the gas distribution customers in the State of Texas. The membership also includes more than 120 associate members and more than 250 individual members.



A Round for Ronald McDonald!
The Texas811 Annual Golf Tournament

Who? All golfers, pros and first timers! Teams and individuals are welcome. Everyone will be put on a 4 person team.
What? The Texas811 Annual Golf Tournament
When? October 10, 2014
          7:30am Registration
          9am For-Man Scramble Shotgun start.
          Lunch and awards to follow
Raffle tickets and Mulligans available at the event.

Where? Indian Creek Golf Club-Carrollton, Texas
Why? To promote damage prevention and support for a The Ronald McDonald House, and to have fun, of course!

To sponsor the tournament or for more information
Click Here!

To register online Click Here
Featured Employee


My name Ashley, I have been working at Texas811 for a little over 1 year now, and it is literally the most amazing work family I have been blessed to be a part of! I am a damage prevention agent and I work in office. I am working on becoming a Tier 2 agent also! I love singing; I sing in my church choir. I enjoy doing anything and everything I can to further my education and gain life experience in my everyday life as being a mom, daughter, sister, wife, friend, Christian and damage prevention agent!



We hope you enjoyed this month's newsletter and the new layout. Thank you for being a part of Texas811!


You can contact Texas811 directly by using Fast Customer, GeoRemote, or the new Web Portal. Email: [email protected] for more info.

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