Montana Flex Grant & Performance Improvement Network
2625 Winne Ave | Helena, MT 59601
Phone: 406-442-1911
www.mtpin.org
 Website                              Email                               Facebook
Important Dates

November 19 
Final deadline for Q3 2015 PIN Benchmarking

November 26 & 27
MHA Offices Closed

December 1
Data collection open for:
Q3 & Q4 MBQIP
Q4 EDTC
Q4 Benchmarking

January 6
Q3 HCAHPS Due
(submitted by vendor)

January 31
Q4 EDTC due 

Quick Links
November 2015
Flex Grant/PIN Newsletter
Welcome to the Flex Grant and Performance Improvement Network (PIN) Newsletter!   This periodic newsletter is designed to be a summary of the latest activities of the MT Flex Grant and the work of the PIN; as well as a look at what is coming up.

Please contact us anytime with questions, suggestions, and content!
MBQIP and Flex Grant Data Projects

Data submission begins in December for MBQIP and PIN Benchmarking.

Beginning with Q3 2015 cases, submission on MBQIP measures is required in order to receive support from the Flex Grant.   Data collection tools are now available to support hospitals that want to collect data or complete abstractions for real-time data.

A detailed list of measures, tools, and resources will be sent to your hospital's QI Coordinator, Director of Nursing, and other designated contacts.  You may click here for preliminary information on MBQIP required measures.
 
In addition, with the new Flex required measures we also provide the suggestion that facility staff build monthly data entry into their workflow for CART/QNet reporting and the EDTC tool.    
 
PROJECTS AND DUE DATES
  • Q3 MBQIP - Due February 1
  • Q4 MBQIP - Due TBD: IMPORTANT: DUE TO CART UPDATES Q4 DATA CANNOT BE ENTERED INTO CART UNTIL FEBRUARY 11.  However, in the meantime you may abstract using the paper tools and enter the data when the update is ready.
  • Q4 EDTC - Due January 31
  • Q4 PIN Benchmarking - Due March 1
DON/QIC Regional Meetings

The Flex Grant DON/QIC Regional Meetings have wrapped up!   We traveled to Fort Benton, Deer Lodge, Plains, Sidney, Glendive, Forsyth and Livingston.   Presentations, resources and shared documents are on the PIN Website HERE

By The Numbers... 
6..........Sites 
7..........Flex Grant Staff Travel Days 
4..........Flex Grant Staff 
29........CAHs 
59........CAH Staff 
1,886....Miles by Grant Staff 
4,852....Miles by CAH Staff

Thank you to all who participated and to our hosts who provided excellent presentations and discussion!  

PIN Quality Awards 

PIN Quality Awards for hospitals' efforts in the 2014-2015 grant year were awarded at the Flex Grant Regional DON/QIC Meetings in October.   Award winners demonstrated excellence in their commitment to improvement, community, leadership within the PIN and willingness to share with peers.

Check out all the winners and 2015-2016 Award Criteria HERE on the PIN Website.
 
MBQIP Minute
OP-27  - Healthcare Provider Influenza Immunization
 
Healthcare Provider (HCP) flu immunization is a newly required MBQIP measure.  This measure is submitted to the National Healthcare Safety Network (NHSN).   You may be familiar already with NHSN as HAI and other patient safety measures are submitted here as well.

HCP immunization is an annual data submission.   Hospitals are to report for the flu season (defined as October 1 - March 31).  Data is due by May 15th.

Meeting the requirement of submitting this measure does include enrollment in NHSN.  The MT HAI Prevention Initiative, Mountain-Pacific Quality Health, Hospital Engagement Network and MT Flex grant have pooled efforts and resources to aid MT CAHs in completing NHSN enrollment and to provide assistance in reporting and surveillance.

For NHSN Assistance please contact:
Christine Mulgrew, PhD MPH
Epidemiologist
MT DPHHS, Communicable Disease Epidemiology Section
406-444-0274
cmulgrew@mt.gov

 
Click here for the NHSN paper abstraction tool for HCP immunizations.
Click here for the Montana HCP Immunization Consensus Statement.
What's Trending on the PIN List Serve

Foot Care Clinics
Does anyone do a foot care clinic in their clinics?  Is it possible to do them without a face to face with a provider, and charge for a nurse visit only?
  • We don't do them.  Our Public Health Department does them.
  • We do foot clinics but most are seen by podiatrist, so we do not charge for nurse visit.
  • We have foot clinics out in the different small communities. We provide the RN and pay her usual wages. The customers are charged a reasonable fee.  We do not have any thru the clinic thus it is all cash or whatever the patient can pay. We feel it is a community service. The patients love it and we get great exposure for our hospital.
  • We charge $28 for initial exam, $23 for follow ups. It is a cash only basis, due at time of visit. No face to face with provider, but the provider signs off on our work, and if we have a concern-they are notified.

Nurse Call Policies
Wondering what is out there as far as policies/protocols for nurse call. Does it start after hours? What do you do on the weekends? Who takes this call, does nursing admin take any call? What about during the day? We are looking at how we staff call now as we have limited staff and are a 25 CAH with ER. Any help would be appreciated. 
  • We currently staff our regular nurses on call from 6p-6a during the week and 6a-6p and 6p-6a on weekends. And our call is used to fill shifts (if needed) and to come in and help when it's crazy.
  • We do not routinely staff on-call unless absolutely necessary for coverage.  The nurses take rotating low-census/on call, depending on census.  I am on call 24-7 for any emergencies. We are a 25 Bed CAH also with ED, ICU, and OB.
  • We currently don't staff on-call.   A few years ago, we did staff 1 night nurse 1900 to 0730 and a 2nd night nurse 1900 to 0730 on call;  they typically worked 7-11, then took call for the last 8 hours of the shift.    We paid CB pay for any hours they worked between 2300 and 0700 the next morning.  When our census picked up and the on-call nurse was working enough hours that it was less expensive to staff the 2nd nurse, we converted back to staffing 2 nurses around the clock.
  • Currently our FT and PT staff members are required to take 4 call shifts in and 8 week schedule, 2 of these must be weekend call shifts of either Saturday day, Saturday night, Sunday day or Sunday night. Perdiem staff are required 2 call shifts in the same time period and one must be a weekend shift.I do take one call shift a week during the week to help the staff.
  • We staff two nurses for each 12 hour shift. One nurse covers ER and Hospital patients, the other nurse over the Swing Intermediate patients in which we currently have 17 (these used to be our LTC residents). We have a UC M-F and we also staff 2 CNAs per 12 hour shift and 1 bath aide 7 days a week during the day. We see an average of 3 ER patients/day (that can fluctuate) and currently our acute/OBs/Swing skilled census has been low.
  • Nurses cannot live on call pay. It is a difficult thing- low census, but I have found that facilities that force LCOC too much end up losing nurses which costs more in the long run. If you are a CAH, you are reimbursed 80% of your nurses wages. Find excellent online education such as the ENA ER modules or the AACCN Essentials for Critical Care ICU modules for nurses to work on during times of low census so at least they are improving themselves and the care of patients.
 
Infection Exposure to Non-Employees
I am reviewing some Infection Control policies and have a question.  What are the other CAH doing if they have an Exposure to an individual who is NOT and employee? Do you consider contract staff employees, Volunteer EMS staff employees?  Who is responsible for the medical costs if they are exposed within your facility?  My policy says they are.  I do not think this should be the case.  I think if they are working in our facility they should be covered.  EMS especially as they help in the ED on numerous occasions.  Any thoughts or policy stating differences would you please share.  Thanks
 

facility spotlight   
Facility Spotlight

 
  
The Florence Prescription: Good Medicine for a Small Hospital 
Submitted by Mitzi Francis, Mineral Community Hospital 
 
The culture of Mineral Community Hospital is changing-one promise at a time! With the arrival of our new CEO, Ron Gleason, nearly a year ago, came a feeling of new beginnings.
 
Not soon after he arrived, Ron began handing out to employees a book called The Florence Prescription by Joe Tye. It didn't take long for the curiosity to spread and now almost every employee has read the book.
 
Inside the front cover of the book is a card that contains "The Self Empowerment Pledge", a daily promise for each day of the week. The goal is to read each day's promise four times a day -investing one minute a day to change your life and the life of our hospital. At Mineral Community Hospital, employees gather in the front lobby at 9:00 am each morning to read that day's promise. By doing so, it not only holds each person accountable to keep that day's promise, it also holds
us accountable toward each other. It didn't take long for patients, family members and the community to notice a big change at MCH. Employees were happy to be at work, their negative attitudes were gone, and they were willing to go beyond their job descriptions to help someone. It's been fun to hear from the community: "I don't know how many times employees asked me if they could help me as soon as I walked in the door. It was amazing!"
 
The best thing about these promises is that they aren't just for work. They impact how you treat your friends, neighbors and family members. It's not long before just reciting them each morning turns into living them throughout each day.
 
Here are the seven daily promises. See what it can do for your life!
 
Monday's Promise - Responsibility. I will take complete responsibility for my health, my happiness, my success, and my life, and will not blame others for my problems or predicaments.
Tuesday's Promise - Accountability. I will not allow low self-esteem, self-limiting beliefs, or the negativity of others to prevent me from achieving my authentic goals and from becoming the person I am meant to be.
Wednesday's Promise - Determination. I will do the things I'm afraid to do, but which I know should be done. Sometimes this will mean asking for help to do that which I cannot do by myself.
Thursday's Promise - Contribution. I will earn the help I need in advance by helping other people now, and repay the help I receive by serving others later.
Friday's Promise - Resilience. I will face rejection and failure with courage, awareness, and perseverance, making these experiences the platform for future acceptance and success.
Saturday's Promise - Perspective. Though I might not understand why adversity happens, by my conscious choice I will find strength, compassion, and grace through my trials.
Sunday's Promise - Faith. My faith and my gratitude for all that I have been blessed with will shine through in my attitudes and in my actions.

The Florence Prescription can be found HERE for only $5!  
 
Submit your facility spotlight to Jennifer Wagner (jennifer@mtha.org) to meet the sharing requirement for a PIN Quality Award!