June 2014
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LRH News
LRH The Latest in Technology
LRH Service Excellence News
LRH Auxiliary Corner
What Our Patients are Saying!
Healthy Message from LRH
LRH Education
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LRH News

LRH Awarded Best Overall Performance Award 


Bob Vento, Senior Vice President of Operations for QHR; Nick Braccino, CFO at LRH and Warren West, CEO at LRH; and James L. Horrar, President and CEO of QHR



Quorum Health Resources (QHR) announced the winners of the 2014 Excellence in Leadership awards at its Annual Leadership Conference on June 4, 2014 in Nashville, Tenn. QHR client hospital Littleton Regional Healthcare (Littleton, NH) and Crawford Memorial Hospital (Robinson, IL) received the awards for Best Overall Performance for a Critical Access Hospital.  



Warren West, CEO at LRH was present when the award was announced. West stated, "Running a hospital in today's world is a team sport. We are extremely grateful to everyone on the LRH team for their role in helping make this recognition happen."


 "Littleton Regional Healthcare earned its place on H&HN's "2013 Most Wired Hospitals" and was one of the "25 Most Wired Small and Rural Hospitals" in the nation," said QHR President and CEO James L. Horrar.


The hospital also increased admissions by six percent, grew operating room volume by 24 percent, increased net revenue by 10 percent, increased cash position by 14 percent and decreased gross days in AR from 42 days to 49 days. Littleton opened its new 3,200 square foot oncology, hematology and infusion center and the urology center. Finally, this award includes accomplishments in areas of quality, operations and financial indicators.


"Maintaining high performance is no easy feat in today's difficult healthcare environment," Horrar added. "Littleton's achievements serve as an example for all hospitals to strive to achieve. We are proud to partner with Warren West and the whole team at Littleton."


Littleton Regional Healthcare has been a QHR client hospital for eight years. "QHR is proud of the value and commitment all our leadership teams give to our client hospitals and the communities they serve day in and day out," concluded Horrar.     





LRH The Latest in Technology

Patient with Pacemaker Receives Safe MRI at LRH 

Dr. Anil Mukerjee, MD assisted with the leading technology of the first patient with a pacemaker undergoing an MRI at LRH.

Cardiologist, Dr. Anil Mukerjee, MD, FACC, FACP, FASE, FASNC, FSCCT was involved in preparing the patient for the first MRI (magnetic resonance image) performed at Littleton Regional Healthcare on a patient who previously had a Medtronic pacemaker installed due to cardiac issues. Dr. Mukerjee worked to make adjustments to the patient's pacemaker putting it in what is known as SureScan® mode. LRH's diagnostic imaging team performed the scan.  This particular pacing system is the first FDA approved pacing system designed for safe use in the magnetic resonance imaging (MRI) environment. The designation "MR conditional" means that a patient with this type of pacemaker has been shown to pose no known hazards in a specified MR environment with specified conditions of use.


Littleton Regional Healthcare made the investment to offer state-of-the art magnetic imaging equipment with the recent purchase of a new Phillips Ingenia 1.5T MRI.   This equipment is designed to provide comfort, speed and more revealing images. It has a wide bore opening to make patients feel less confined.


Pacemakers of the past were not designed, tested or FDA approved for access to MRI scans, but that has changed since this new technology was released by Medtronic using the SureScan® technology. In the past an MRI could change the settings and/or temporarily affect the normal operation of a pacemaker.


For additional information about MRI procedures, please call LRH's Diagnostic Imaging Department at (603) 444-9536.


LRH Service Excellence News

LRH Quality Staff Member Earns LEAN Certification

Joanne McCourt, CLSSS


Littleton Regional Healthcare is pleased to announce that Quality Services' Manager of Quality Improvement, Data & Reporting, Joanne McCourt, has recently earned the credential of Certified Lean Six Sigma Sensei (CLSSS) after successfully demonstrating the knowledge and skills necessary to pass the CLSSS exam. This certification validates Joanne's expertise and recognizes her commitment to both personal and professional development.


The CLSSS credential signifies professional and academic achievement by individuals in the field of process improvement. The comprehensive body of knowledge includes project management, process improvement, Lean concepts and tools to assist organizations to become more efficient by creating flow and eliminating waste while streamlining their processes.


Littleton Regional Healthcare applauds Joanne McCourt for taking the extra steps required to validate her knowledge and skills and feels fortunate to have such a dedicated Quality Services professional at its facility.


LRH Auxiliary Corner

LRH Auxiliary Awards $10,000 in Scholarships 

From left: Melanie Childs; Marian Edmunds, Auxiliary Scholarship Chair; Morgan Wentworth, Kaylee Champagne; Justin Quinn; Derek Roberts; Christina DePalma; Jaclyn Kleinschrodt; Dorothy Horne; Carrie Way, Auxiliary board member; Teri Dimas, LRH. Missing from the picture is Patricia Ducharme, RN at LRH.



Littleton Regional Hospital's Auxiliary awarded $10,000 through ten scholarships to three LRH employees and seven high school seniors from Littleton High School, Lisbon High School and White Mountain Regional High School. All of the individuals receiving a scholarship are working to further their education in the healthcare field.


Each year the Auxiliary supports the efforts of health care providers or those entering or returning to school to further their health care careers by providing scholarships. All of the monies provided are raised through various fundraisers organized through efforts of the Hospital's Auxiliary.


The Auxiliary awarded scholarships to LRH employees including Melanie J. Childs who is attending classes at White Mountain Community College; Teri L. Dimas, Pima Medical Institute; and Patricia Gayle Ducharme, University of Maine - Fort Kent.   High school seniors from Littleton High School include Ms. Kaylee Renae Champagne attending Lyndon State College; Christina DePalma, Quinnipiac University; Dorothy Hannah Horne, Sacred Heart University; Morgan Bianca Wentworth, Norwich University. High school seniors from Lisbon High School include Justin Lavon Quinn attending Wheaton College; and Derek B. Roberts, University of New England. White Mountain Regional High School senior, Ms. Jaclyn Chloe Kleinschrodt will attend Seton Hill University.


Anyone interested in learning more about the LRH Auxiliary scholarship program is encouraged to call (603) 823-8558 or send an email to geninfo@littletonhospital.org.

What Our Patients are Saying!

littleton healthcare 

At LRH we take great pride in caring for patients and their families. We'd like  to share some of the comments we receive, and we think you will agree that LRH is a very special hospital!


  • The care I received was 5 stars!  Every nurse was fantastic.  Thank you!
  • Very friendly and kind!
  • The staff at LRH is very considerate, efficient and kind!
  • Everyone at LRH was absolutely fantastic! I never felt put off, not listened to or disrespected. The experience was the best I've ever had. Thank you.
  • Excellent treatment by nurses - Kevin, Kirk, Mike, Beth and all others!


LRH Health Tips  

June Fitness Tip




With warm weather becoming the norm, daily exercise can feel like less of a chore as it becomes more appealing to get outside and exercise before the day's end. Exercising during the summer can be dangerous however, as one's risk of heat cramps, heat syncope, heat exhaustion; heat stroke and dehydration are increased with the rising temperatures. So how do you stay fit and avoid these dangerous situations? Stay hydrated before, during and after your bout of exercise. Fluid loss of more than 1.5% your body weight should be followed up by a period of rest and rehydration. Try to avoid exercising during the hours of 10am and 4pm as the sun is at its peak exposure. Wear loose fitting, breathable clothing, and sunscreen while exposed to the sun and if at all possible, exercise in places where there are ample amounts of shade. Now that you are prepared for the changing season, pick a fun activity and get moving!


Provided by Hannah D. Peavey, BS, Athletic Trainer

LRH Education

A Message from LRH Education Department

Learning CPR and AED skills can improve your ability to take action in an emergency.  Patients have the best chance for full recovery from a cardiac arrest when cardiopulmonary and defibrillation are administered appropriately and effectively. The Education and Staff Development Department at Littleton Regional Healthcare is now offering American Heart Association (AHA) classes for Cardio-Pulmonary Resuscitation and Automated External Defibrillator (AED) use.  The Heartsaver® CPR AED course uses interactive lessons and videos to teach CPR, AED and choking knowledge. Students will learn how to react in a cardiovascular emergency and activate the emergency response system.  This program is for individuals with limited or no medical training who want or need an AHA course completion card. You will learn:

  • Adult CPR and AED use
  • Adult choking
  • Child CPR and AED use (optional)
  • Infant CPR (optional)
  • Child choking (optional)
  • Infant choking (optional)


CPR instruction includes high-quality compressions, airway management, breathing, and how to use a mask. The courses are offered to non-clinical employees and volunteers at LRH as well as members of the community.  To find out more information about how to register for this and other courses offered by the Education and Staff Development Department, visit our web pages at http://www.littletonnhhospital.org/education.php


Your Gift Makes a Difference

Why should people give to LRH?


I get asked this question by members of the community who are deciding on whether or not to make a contribution to the LRH Charitable Foundation. The simplest answer is that a gift to the LRH Charitable Foundation is an investment in the well-being of our community. Our hospital is one of the bedrocks of a safe and healthy community. Fortunately, the Trustees and senior leadership have made wise decisions creating an organization with a strong financial position. We certainly wouldn't want our hospital to be on shaking ground, and thus jeopardize its future ability to serve our needs.


Just as homeowners have to make investments in their house in order to assure its being safe and sound, we have to do the same for our hospital. You don't wait until the roof is caving in, you put some money aside so that repairs and replacements are done before a disaster.


Gifts to the LRH Charitable Foundation help assure that resources will be here for the short and long-term, for our families, our neighbors, our co-workers and visitors to our beautiful North Country. You depend on LRH and LRH depends on you!


Thank you to all of the individuals, families and businesses who make an investment in our community through gifts to the LRH Charitable Foundation!


Susan Durgy, MBA, CFRE

Director of Development





To view a list of our generous donors who contributed from January 1st to April 30th, please click here.     

Susan Durgy, MBA, CFRE

Director of Development

Littleton Regional Healthcare

600 St. Johnsbury Road

Littleton, NH 03561



LRH Upcoming Events

Dr. Moose Golf Tournament 

Littleton Regional Healthcare proudly announces its 19th annual Dr. Moose Golf Tournament, to be held at the spectacular OMNI Mount Washington Hotel and Resort, in Bretton Woods, NH on Friday, September 12, 2014. The OMNI Mount Washington's golf course was named one of Golf Week's 2014 best courses you can play! It features 18 holes, and is a par 72, 7004 yard course. Registration for this great event begins at 12:00 Noon, with a shotgun start at 1:00 PM. Each player will receive a fantastic gift, goodie bag, yummy boxed lunch prepared by LRH's own Dietary Department, followed by a post-game barbeque at the clubhouse. Awards will be given for 1st, 2nd and 3rd place net and gross team scores, men's and women's Longest Drive and Closest to the Pin. Hole in One Contest is sponsored by Littleton Chevrolet.


You might be asking yourself why it's so important to participate in this tournament when there are others you can choose from as well. Let us tell you! Dr. Moose Golf Tournament benefits the Littleton Regional Healthcare Paramedic Intercept Program! The Paramedic Intercept Program responds to calls for advances level emergency assistance, supplementing EMS services in local communities. Bringing advanced life support where it is urgently needed improves chances of survival when time is of the essence. Your participation in the Dr. Moose Golf Tournament helps us to Save Lives Every Day!


Register on-line at www.littletonhealthcare.org



600 St. Johnsbury Road - Littleton, NH 03561 - (603) 444-9000 - littletonregionalhealthcare.org