Al's House

Your Coffee Break
   News You Can Use 
  for Personal and Business Development 

February 1. 2013

In this Issue
Our Friends
Tips and Tricks
Foundation News
Musings
Shayna's Success Stories
Your Money
Rolling Notary
Something to think about.

 

"Education is the most powerful weapon which you can use to change the world."

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Musings

Negative Feedback is Good

       Every business, including yours, is likely to get negative feedback. It is impossible to please all of the people. In fact, you may hear more negatives than positives; more people tend to speak up when they are unhappy than when they are happy.   Your positive supporters will tell their friends, which is a good thing, the negatives will also tell their friends and they will tell you.                        Negative feedback can be a very important tool.  It will give you an opportunity to learn how to do "it" better.  It also opens the door to communicating directly with your customers.  Use the negatives to re-evaluate your policies and procedures; they may just need a little tweeking to make them better.

       You should also communicate directly with the customer who was dissatisfied.  It is OK to ask them why they were unhappy, and for suggestions of what would remedy the situation.  It is so

 uncommon for Companies to do this that you will really stand out.  The remedy may be as simple as letting the customer be heard; they may have felt that your Customer Service Team was not understanding or were too curt. Minor alteration of a policy, that only you can approve, may be what is required.

       There will be some people who you will not be able to satisfy, regardless of what you do. This is just human nature.  You still have the opportunity to learn a lesson from negative feedback as well as the positive.  Use these tools to improve your business relationships.  The results will be evident on your bottom line. 

Shayna's Success Stories  


      Shayna's author DonnaUpshaw is available for custom cartooning and also has a line of wonderful note cards to bring smiles to your clients.. Click here to follow Shayna's Success Stories  from the beginning of her adventures.


   Left Stars  

Your Money - Your Life 

Prepaid cards - Handy New Tool

       There is a new area of credit/debit cards that may be worth your consideration.  Several companies and personalities are now endorsing  prepaid cards. 

       Prepaid can be a great way to help you budget.  You load your card with the amounts you have budgeted for, food, gas, clothing, etc.  You are only able to spend what is available on your card so there is no chance for you to increase your debts.  Decide

 w hat your budget can afford at the beginning of the month and your limits are in place.

       As good as this new cards are, there are some drawbacks.  Pre-paid cards are not reported to the credit agencies.  They cannot be relied upon to build, or improve your credit history.  This doesn't matter to some users, but if you are trying to build a credit history these cards are not the right tool to use.

       The other important aspect to consider is the cost of these cards.  The costs on some can be ridiculously high.  Three dollars per month is an acceptable rate, anything more is not.  There are also  extra fees that you should be aware of so you can avoid them.

       Despite these potential drawbacks, pre-paid cards can be a great tool to help you stay on budget and have better control of your money.

 

Whatever we possess becomes of double value when we 

have the opportunity of sharing it with others.

                                                        Jean-Nicolas Bouilly


                                          

 OTHER CREATIONS

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