Serving Arizona, Colorado, New Mexico and Wyoming
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Using Interns To Their Full Potential
Summer is here and many students an in full internship mode, hoping to fill a school credit or get experience under their belt.
If you have an intern or are thinking about getting one, remember that they are looking for a mentor.
For millennials especially, they are looking for someone to lead them in their career and get real hands-on knowledge about the organization. So, as you plan duties for your intern, keep the following points in mind.
Interns want to learn more about a chosen job. Students know that real world experience can teach them much more than a textbook can. So, try to show them the ins and outs of everyday work in your company. This is where they start to understand the practicality of the methods they read about in textbooks.
Interns can be hard workers. Yes, it's easy to have an intern clean your database or make copies, but you'll be surprised on how hard they can work on a project with a lot of substance. By giving them the chance, you might find these students are some of your best workers.
Interns need instruction. Although they have already been through some of their college career, some internship experiences are very foreign to some students. But, by leading them, teaching them, and being a mentor to them, it can become a rewarding experience not only for the student, but for you as well. In the end, it is important to realize that although hiring an intern can seem like it will be a help to your company, it is also a lot of work. However, if you are committed to helping a student grow in the graphic communications industry, an internship can be a valuable experience for everyone.
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Practice Listening
Persuading employees (and managers, for that matter) to improve their listening skills can be a challenge. Try this exercise:
Divide your team into pairs, and have a speaker address the group on some topic for five minutes. Heave each employee brief his or her partner on what was said, and then ask the other partner to do the same.
Chances are both partners will have left something out. The experience should underscore the importance of listening closely and working in teams to make sure nothing vital gets missed.
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How Smart Is Your Flatplan?
It seems there are two options for basic magazine layout planning: Excel (devoid of functionality, in this case) or publication-management software (overkill and expensive).
Thankfully a British magazine editor noted this gap and set out to create a simple, low-cost flatplanning tool. The result: Intelligent Flatplan, a browser-based planning tool with functionality that belies its affordable price tag.
You can drag and drop page elements, custom size objects, clone plans, and manage your workflow with color coding. The tool will automatically re-paginate after changes, calculate your ad-edit simultaneous, real-time access via PIA or Mac, making plan sharing easy and eliminating version-control problems.
Find a full feature list and pricing at www.intelligentflatplan.com.
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Lessons From Lindgren: Alts Are Wonderful
Printing is a custom manufacturing process. The client gives us specs and we give them a quote. Then the process begins: we get the file (s) and produce a proof, the client makes changes to the copy or the layout and they get another proof, someone from their firm weighs in with more changes and another proof is sent, we go to press but they change the quantity and the delivery instructions.
We may do all of these things for the original price, if we wish (or because it's too much trouble to do otherwise) but the client won't appreciate it. On the other hand, if every time they made a change, we sent them an email confirming the change and attaching a charge to it, it would seem reasonable to them as, after all, a change was wanted and the charge was typically small compared to the total order.
When we came to bill the job, all of these charges could be added and collected because there was an email trail backing them up. The best part of the story is that we would wind up with 10 percent or more of sales dollars, practically all of which would go straight to the bottom line. It might not be a bad idea to consider giving the CSRs a commission on the alts as their diligence is key to capturing them!
Bob Lindgren is the President and CEO of Printing Industries Association of Southern California, the largest affiliate of PIA. Mr. Lindgren has more than 40 years of experience in the industry and is an expert in the area of print finance.
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Save On Your Credit Card Processing Fees
Did you realize you could save hundreds if not thousands of dollars a year in credit card processing fees? CardConnect offers an exclusive WSPA benefit that provides up to 40% savings off of current processing fees! WSPA members have access to wholesale pricing, an online gateway & next-day funding. To find out if you're paying too much for processing, contact Rachel Lewis at rachel@cardconnect.com or call 913-953-5352 or fax a recent merchant statement to 913-953-5354. For more information, CLICK HERE.
To see what other discount programs are available to you as a WSPA member, visit our
website.
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Get Ideas
Smart managers create a workplace environment that breeds ideas. But not every idea is good or practical. What should you do when an employee comes to you with an idea that you know will never work? Use the tactics below to let employees down without shattering their confidence.
Restate the idea first. When you're giving feedback on an idea, make sure you understand it completely. Summarize it and ask questions to confirm you're both talking about the same thing.
Explain what's wrong with it. Don't just say that the idea won't work. Talk about why you feel it's impractical, and make sure the employee understands your reason.
Find something to compliment. When rejecting someone's idea, find something positive to say about it. Maybe it could work in another area of your organization, or at a later date, for example. If all else fails, praise the employee's desire to help improve things in your workplace.
Don't interrupt. Even if you sense right away that you are going to reject the employee's idea, let them finish. Otherwise they may assume you're basing your decision on incomplete information (and they may be right if you don't have the full picture before saying no).
Critique the idea, not the person. Don't make your rejection personal. If you have to offer negative feedback, focus on the idea itself - not the employee, nor their intelligence or motivations.
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Bipartisan Postal Reform Effort Launched In House
Recently Printing Industries of America was invited to an exclusive stakeholder briefing hosted by the top four lawmakers chairing efforts to pass postal reform in the US House this year. The proposed bill was outlined by Representatives Jason Chaffetz (R-UT), Elijah Cummings (D-MD), Mark Meadows (R-NC), and Stephen Lynch (D-MA).
The proposal steers clear of third rail issues like six-day delivery and labor policy, focusing instead on financial reforms and a significant cost saver that would integrate USPS retirees into the Medicare system. PIA and its allies in the Coalition for a 21st Century Postal Service are examining the draft's details and weighing in with suggested revisions.
However, this is an important, bipartisan step in the journey toward enacting financial reforms to USPS in advance of a major rate setting review next year.
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Choosing to participate in the new Dynamic Ratios can lead to the possibility for greater sales and profit growth.
Even if the Dynamic Ratios allow you to increase in profits by a minimum of 1%, this equates to $10,000 for a $1-million-per-year printer.
Financial benchmarking through use of the Dynamic Ratios provides YOU with the business intelligence needed to make YOUR business more profitable. What are you waiting for?
Participants receive a free report volume and access to an online dashboard.
CLICK HERE to participate. Deadline: July 31, 2016.
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Time To Hit the Links!
The dates are set for WSPA's golf tournaments in Denver and Phoenix. DENVERWSPA will return to the Heritage Eagle Bend Golf Club on Friday, September 9th.Described by Golf Digest, as "one of the best places to play in Colorado," the Arthur Hills designed course is a links-style 18-hole championship course that makes use of dramatic elevation changes, native areas, panoramic views and wide, accommodating fairways to appeal to players of all levels. Tickets are only $125 and include greens fee, golf cart and lunch. Foursomes and individual tickets will sell out fast so be sure to sign up ASAP. Don't golf? Join us for lunch for just $25. Interested in sponsoring the tournament? Contact Golf Committee Chair Sandi Neuman of Vision Graphics at 303-909-7410 or sandi.neuman@visiongraphics-inc.com. CLICK HERE TO SPONSOR
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PHOENIX The Phoenix Golf Tournament will return with a vengeance on Saturday, October 22, 2016 at the stunning Arizona Grand Golf Resort.
Join colleagues and friendly competitors from the industry for a day of fun on the links followed by the Par-Tee on the Green, where bragging rights will be on display and awards presented.
Tickets are only $99 and include greens fee, golf cart, lunch and two drink tickets. Foursomes and individual tickets will sell out fast so be sure to register as soon as possible!
Last year the tournament sold out quickly so book your foursomes early! Sponsorship Opportunities
Interested in sponsoring the tournament? There are numerous opportunities still available including individual hole sponsorships - many helping to support future GCEF Scholarships. For details contact tournament chairman Gary Matchinsky at 480-829-8890 or garym@bctarizona.com.
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Weekly Photo Feature:
Are you Kidding Me?!
Each week, E-Connects shares incredible photos on just how lax individuals can be when it comes to safety. Some pictures showcase carelessness, others plain stupidity. The goal - to keep a safe work environment front and center on the minds of all of your employees. Pictured: Starbucks stupidity.If you come across a funny safety pic you think should be featured, email Michael Makin at mmakin@wsprint.org.
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Free Stuff!
As a member of WSPA, you are automatically a member of Printing Industries of America, the largest graphics arts trade association in the world. PIA's website has literally hundreds of free resources for you and your employees. Have you checked out www.printing.org/free?
If you need any assistance logging in to access the free member content, simply call PIA's Member Central at 1-800-910-4283, ext. 770.
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Quote For The Week
""Nobody can tell you if what you're doing is good, meaningful or worthwhile. The more compelling the path, the more lonely it is."
Hugh Macleod
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