Centerline: July 19, 2016
Designing the Plan to Engage Physicians
Join John Toussaint, MD, and Monk Elmer, MD, in an innovative program that addresses the root cause of poor physician engagement in improvement efforts. In this highly interactive session, you will be part of a gemba visit to a healthcare organization and make progress on developing a customized plan for your organization.


Engage Physicians in Lean with 'Designing the Plan'
See Jon Hart, MD, talk about engaging physicians with 'Designing the Plan'
Accelerate the Journey to Enduring Excellence for CEOs 
Seminar on Oct. 19-20
Network with like-minded leaders at Value Capture's Enduring Excellence seminar in Pittsburgh, PA. You will learn how the leader's role in transformation performance can take years off an organization's journey to world-class business performance, and work with thought leaders like:
  • Former Alcoa CEO and U.S. Treasury Secretary Paul O'Neill, Sr.
  • Renowned safety expert and former Alcoa VP Bill O'Rourke
  • The principals at Value Capture, LLC
Using "Lean" Lawn-mowers to Create Leaner Healthcare
KPMG recently posted an article explaining how Center CEO John Toussaint, MD, took principles used by a local snowblower and lawn-mower manufacturer and used them to transform health care.
New 3rd Edition of Lean Hospitals Now Available
Building on the success of the first two editions of this Shingo Prize-Winning book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Third Edition explains how to use the Lean philosophy and management system to improve safety, quality, access, and morale while reducing costs.