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DVD Shares Insights into How You Can Define Your True North Goals
When ThedaCare first mapped its processes, it found about 90 percent of those processes were waste and that half of the waste could be removed through lean thinking.
Rework, waiting, transportation--see how these opportunities for improvement were prioritized, by viewing the DVD, Thinking Lean at ThedaCare: Strategy Deployment.  | |
Preview of our DVD,
"Thinking Lean at ThedaCare." |
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Click on the image to access our latest videos on leadership tips and lean improvement examples.
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To learn more about the Center, our work and our programs, please go to createvalue.org. If you find our updates valuable and think a colleague would too, feel free to share.
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Save the Date for Summit 2014!
Orlando 2013 was great, and we're looking to make
Los Angeles 2014 even better!
For the past four years, the lean healthcare community has gathered to learn, share, and connect with other lean thinkers at the annual Lean Healthcare Transformation Summit presented in partnership with the Lean Enterprise Institute. With expanded focus on all components of healthcare transformation, including Clinical Business Intelligence and Payment Reform, the Summit unites global thought leaders to showcase real examples of successful lean journeys. The 2014 Summit takes place June 4-5
in Los Angeles.
SIGN UP NOW to be notified first when registration opens.
"A great opportunity to learn, share, and
connect with our network peers who are going
through similar challenges in their lean journeys."
- Tom Laack, BloodCenter of Wisconsin, 2013 Summit participant
 Panel discussion at the 2013 Summit.
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Upcoming Educational Offerings
LAST CHANCE!
Dec. 12, 2013, Dallas, TX _____________________________
Jan. 28-29, 2014, Phoenix, AZ
Stop competing for IT resources and learn to deploy them in alignment with organizational priorities using the scientific method. The workshop is led by Mike Orzen, co-author of "Lean IT, Enabling and Sustaining Your Lean Transformation," and features a gemba walk to John C. Lincoln Health Network's IT department.
Work directly with Paul O'Neill, former CEO of Alcoa and U.S. Secretary of the Treasury, John Toussaint, MD, CEO of the ThedaCare Center for Healthcare Value, and Rick Shannon, MD, executive vice president for health affairs, University of Virginia. This two-session, two-location seminar for the CEO and 1-2 senior leaders increases the team's effectiveness.
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News Briefs
CBIN at Gemba and HIMSS!
Clinical Business Intelligence Network (CBIN) members gathered at Salem Health in Salem, OR, in October for the first network member gemba walk. Participants rated the experience 4.75/5. Want to experience that kind of learning for yourself? Attend a full day symposium on Clinical and Business Intelligence at the HIMSS annual conference in Orlando, FL, in February, delivered by Center CBIN staff. CBIN and Healthcare Value Network members are providing a great lineup of expert speakers. Learn more here.
For information on joining CBIN, contact Julie Bartels at jbartels@createvalue.org or 920-309-2216. And check out our Dec. 9 webinar in the sidebar.
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10 Leadership Lessons from Christie Clinic
Healthcare Value Network member Christie Clinic hosted a one-day executive-level overview of the Shingo Model for Operational Excellence. Read 10 key leadership lessons shared.
Gemba at Palo Alto Medical Foundation
The Palo Alto Medical Foundation gemba visit demonstrated the application of lean in outpatient and ambulatory clinic settings. Participants learned how to use innovative tools to satisfy patients, physicians and staff, including:
- System-wide strategy alignment through tiered reporting from the frontline to the executive visual room, and
- Strategic focus on access by improving office visit efficiency though MD-MA "co-location" (think physicians giving up their offices) and "grains of sand" (three tasks in less than 30 seconds each)
To learn more about joining the network, contact Helen Zak at
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