Tuesday, August 9 at the F.A.R. Office from 1 p.m. - 3:30 p.m. Deposit of $10.

Has someone ever stole your client? If not, do you know who to contact or what to do if that happens?  This course will introduce you to FAR's complaint process such as an ethics complaint and an arbitration complaint. Do you the know the difference between the two? Join us and come witness the hearing process first hand!

Thursday, August 25 at the FAR Office from 9 a.m. - 12 p.m. Deposit of $10.

• Overcoming the fear of a computerized accounting system
• On screen view of what QuickBooks looks like and how to use some of the basic features
• Expense and mileage tracking
• Connect QuickBooks to Bank and Credit Card Accounts
• and more!

• Say no to sunlight. The first thing to do when temperatures rise is to limit the amount of sunlight into the home.  Closing all of your home's blinds and drapes is an easy and effective way to stay cool without AC. You can also buy high-reflectivity window film and put it on the home's east and west-facing windows.
• Get that air circulating. When living without air conditioning in the peak of the summer heat, fans will be your best friend. Buy portable fans and place them in the windows at night. You can add to the fun by putting bowls of ice water directly in front of the fan. 
• Turn off appliances. It sounds simple, but it's true: even powering-down the appliances you're not using can cut the heat in a home. You'll also want to refrain from using appliances that generate the most heat during the time of day when its the hottest.

The Dodger

He shies away from interacting with you, hoping you'll leave him alone while he looks around. He doesn't stay for long and tries to leave without giving you his name or contact information.

The bottom line: He hasn't committed to making a move but is considering his options, and he's afraid you'll try to force a sale on him. He needs to make these decisions on his own time.

How to handle him: Give him space and watch for whether he lingers over a particular feature of the home. Pop over to ask his impressions and how the home compares to others he's seen. Let him steer the conversation, and when he sees you're not trying to corner him with a sales pitch, he'll open up.

 

The Faker

He discusses his real estate needs with you and even gives you his contact information to follow up. You think the conversation went great, but you soon discover that he gave you a fake e-mail address.

The bottom line: He wants to work with an agent, but he doesn't want you spamming his inbox with newsletters and market reports. He needs to know you can do more for him.

How to handle him: When you're talking to him, pick up on something he wants or needs, such as public-school ratings or certain neighborhood amenities. Say you'll email more information and ask if he's provided the best address to reach him on the sign-in sheet. Now that you're offering something of value to him, he'll say, "Actually, send that to this email address..."

 

The 'Negative Nancy'

She doesn't hide her feelings and mentions everything she hates about the home within earshot of other guests. The trouble is her opinions could influence those who genuinely like the house.

The bottom line: She doesn't necessarily think the place is all bad, but she wants her views to be heard and valued.

How to handle her: Turn the conversation around, and ask her what she would do differently. You'll find out what adjustments could make the home work for her-or you'll have an idea of other listings to send her way.

 

The Looky Loo

She says she's just browsing to see what homes on the market look like, but she's not in the market to buy.

The bottom line: Her current home may not meet her needs anymore, but she wants to avoid moving, so she's looking for renovation ideas. She might also be a potential seller checking out the competition.

How to handle her: Ask how your open house compares to her current home, and listen for the items she says her home is lacking. Offer to send her listings that have what she'd want-even if only for design inspiration-and potentially a free consultation with a lender so she can discuss the financial practicality of remodeling vs. buying a new home. 

The Fresno YPN has chosen to give back to local schools and student's by donating supplies and filling backpacks with everything students will need for the upcoming school year.  

Thursday, August 11th from 9 a.m. - 10 a.m. at the FAR Office!

• Backpacks
• Pencils, colored pencils, markers, highlighters
• Wide and college ruled notebooks, 2 pocket folders
• & more!

Contact YPN Chair Amber Keene 559-289-4934 for more information. 

The Fresno Association of REALTORŪ & Affiliates Foundation is offering scholarships in the amount of $350 for REALTORŪ members pursuing a designation. Scholarship guidelines and procedures can be found at http://faraf.org/what-we-do/scholarships/.

Applications are being accepted now until August 16, 2016, click here to download the application.