AT&T SERVICE: As of January 11th, AT&T no longer has the 10 cents per minute voice add-on unlimited texting plan for $19.99. They now offer a 25 cents per minute voice add-on unlimited texting plan for $19.99. What does this mean for our dealers and your customers?
Customers on the old plan "should" be grandfathered to keep it. However, some customers on the 10 cents per minute plan have been receiving a "Failed 26" code from the 3G camera or "3941 Network Busy" signal on the 2G cameras. To fix this problem, a customer may switch to the 25 cents per minute voice plan. Since our cameras do not use voice, the plan price will remain $19.99 for the add on feature with unlimited texting.
We have all experienced AT&T's constant service interruptions while using the $19.99 plan. In order to provide better service to our customers, JAGER PRO has developed a data plan for our current 3G cameras. The data plan is NOT available for 2G cameras. The data package allows use of JAGER PRO's wireless website and mobile app to control the camera remotely. The only reason a user will need to visit the camera is to change batteries and/or kill pigs at the trap site.
JAGER PRO will provide the data SIM cards along with the appropriate firmware to upgrade your camera to data. The goal is to provide an AT&T data SIM card to every customer purchasing a new 3G camera. Customers must Activate Data Plan via our website with their camera IMEI number and SIM card ICCID number. Dealers are marketing a fully functioning AT&T camera for the best customer service. Request the appropriate number of data SIM cards from your Authorized Dealer.
VERIZON: All Verizon cameras must be activated through JAGER PRO to function. We have spent 2 ½ years certifying our cameras through Verizon and building our server. Customers and government agencies must Activate Data Plan via our website with their camera MEID number. Our Verizon cameras are manufactured to operate on our JAGER PRO server so we may provide customer support and firmware upgrades. Verizon stores are not authorized distributors of our cameras or our service.
Both AT&T and Verizon data plans are $25 per month with no monthly or annual contract. Users may cancel their service at any time without penalty as long as the data plan was activated through our website and the camera is registered on our server.
|