Use of personal cell phones and other mobile devices at work has become so common that many businesses have developed policies and procedures around the use of them during business hours. If you don't already have such policies in place, this article may motivate you to make it a priority.
As of October 2014, 90% of American adults had a cell phone. 64% of American adults had a smartphone, and 42% of American adults owned a tablet computer. Why should you care? Because all of these devices can be used by your own employees to ruin your business and your reputation.
Case Study
When two employees failed to show for work, business owners became concerned. They checked the offices and found that the desks had obviously been cleaned out and personal effects removed. Suspicious, they checked the office computers and found that the accounting and invoicing system had been altered and many documents were missing. When they contacted us to help, we examined the computer systems and established the dates the files were accessed and deleted, which coincided with the last night the employees 'worked late.' Armed with our findings, the business owners confronted the then-employees. When threatened with a civil suit, the now-former employees admitted to stealing invoices, client lists, order history and other proprietary data with the intent of opening their own business and approaching the existing clients. Result: disaster avoided and reputation saved.
In this case study computers were the tools of intended destruction, but... Read More
|