September 2013
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| Dave Veale |
Listening to Understand...
"Most people do not listen with the intent to understand; they listen with the intent to reply." - Stephen R. Covey
Of all the leadership skills we touch on when delivering the
5/5/5 Coaching Skills Training Program™ workshop, the one that seems to resonate with every participant is
the skill of listening.
The fascination with mastering this skill appears to be universal. While delivering these workshops over the last eight years, I have used one particular experiential listening exercise on a wide variety of participants (teachers, entrepreneurs, lawyers, etc.) in locations around the world (from Beverly Hills to Belgrade). This listening exercise has a profound, observable impact on virtually every single workshop participant - it is amazing!
When a leader understands - and feels - the negative impact of not listening (or even worse...pretend listening) to someone, they typically start to appreciate the art and power of listening to understand. Many of the leaders I interview in my leadership column have figured out, as
Francis McGuire CEO of Major Drilling discusses (see our interview below), that a leader's ability to listen at 'Level Three' is directly related to their ability to lead effectively.
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Dave Veale
Professional Certified Coach (PCC)
Toll Free (888) 747-4199
