CONTACT US
  
General inquiries: 828-225-2784
  
Provider questions: Call 1-866-990-9712, contact your account specialist or email
 
Confidential Compliance Hotline for suspected fraud and abuse: Report online or call 1-866-916-4255
 
AlphaMCS technical support: 828-225-2784, ext. 1500, 8:30 a.m. to 5 p.m. M-F
 
Incident reporting: Contact N.C. DHHS or call 828-225-2784, ext. 5094, or email incidentreport@smokymountaincenter.com 

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January 6, 2016
We want to hear from you! Help us improve services in WNC
 
Be on the lookout next Monday (January 11) for your chance to help Smoky improve healthcare services for people living throughout western North Carolina.
 
Each year, Smoky conducts a survey to find out what various types of individuals think about the state of services for mental illness, substance use disorder and intellectual/developmental disabilities. The Community Needs Assessment Survey gives participants the opportunity to report any services currently needed in their community, as well as other related topics, throughout the 23-county region where Smoky operates.
        
The 2016 survey will be available from Monday, January 11, through Friday, January 22. You will receive an email on January 11 with a link to the survey webpage. This link will also be featured on the Smoky website at www.smokymountaincenter.com
 
Questions? Email GapsandNeeds_Survey@smokymountaincenter.com or call 828-586-5501, ext. 5904. View the flyer online.
 
Thank you for your time and support!
 

About provider email alerts
  
You are receiving this alert because you are a member of the Smoky provider network or have signed up for our Provider Network Bulletin. Smoky issues email alerts to convey critical information as soon as possible. Please note that if you unsubscribe from these alerts, you will also be removed from the Provider Network Bulletin mailing list and may miss out on important information. unencrypt
Smoky Mountain LME/MCO | 200 Ridgefield Court, Suite 206 | Asheville, NC 28806
Visit the Smoky website for more about: Authorizations and care management | Billing and claims 
Smoky Mountain LME/MCO manages publicly funded services for mental health, substance use and intellectual/developmental disabilities in Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Cherokee, Clay, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania, Watauga, Wilkes and Yancey counties in North Carolina. For immediate help or information about services, call 1-800-849-6127, 24 hours a day  (TTY: Relay NC 711). Visit us at www.smokymountaincenter.com.