CONTACT US
  
General inquiries: 828-225-2784
  
Provider questions: Call 1-866-990-9712, contact your account specialist or email
 
Confidential Compliance Hotline for suspected fraud and abuse: Report online or call 1-866-916-4255
 
AlphaMCS technical support: 828-225-2784, ext. 1500, 8:30 a.m. to 5 p.m. M-F
 
Incident reporting: Contact N.C. DHHS or call 828-225-2784, ext. 5328, or email incidentreport@smokymountaincenter.com 

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September 15, 2015
Attention providers of Innovations Home and Community Based Services (HCBS)

The statewide HCBS self-assessment ends today, September 15, 2015, at 8:00 p.m.

Providers who are experiencing technical issues with the assessment website should email Smoky (HCBS@smokymountaincenter.com) before tonight's deadline. 

Providers who are not experiencing technical difficulties and choose not to complete the assessment must submit a transition plan to Smoky.

Please note: If you are a provider of (b)(3) services, the Department of Health and Human Services (DHHS) has extended the deadline for self-assessment submissions through October 15, 2015. The HCBS site will become inactive after 8:00 p.m. today. It will be reactivated on or before 12:00 p.m. on September 16, 2015.  



About provider email alerts
  
You are receiving this alert because you are a member of the Smoky provider network or have signed up for our Provider Network Bulletin. Smoky issues email alerts to convey critical information as soon as possible. Please note that if you unsubscribe from these alerts, you will also be removed from the Provider Network Bulletin mailing list and may miss out on important information. unencrypt
Smoky Mountain LME/MCO | 200 Ridgefield Court, Suite 206 | Asheville, NC 28806
Visit the Smoky website for more about: Authorizations and care management | Billing and claims 
Smoky Mountain LME/MCO manages publicly funded services for mental health, substance use and intellectual/developmental disabilities in Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Cherokee, Clay, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania, Watauga, Wilkes and Yancey counties in North Carolina. For immediate help or information about services, call 1-800-849-6127, 24 hours a day  (TTY: Relay NC 711). Visit us at www.smokymountaincenter.com.