General inquiries: 828-586-5501
Provider questions: Call 1-866-990-9712, contact your account specialist or email
Confidential Compliance Hotline for suspected fraud and abuse: Report online or call 1-866-916-4255
AlphaMCS technical support: 828-586-5501, ext. 1500, 8:30 a.m. to 5 p.m. M-F
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Electronic Self-Assessment Launched for NC Home and Community Based Services Providers
The NC Department of Health and Human Services (DHHS) has launched the electronic self-assessment for Home and Community Based Services (HCBS) providers. The e-assessment must be completed by agencies that provide the following NC Innovations services: 
- Day Supports
- Residential Supports
- Supported Employment
The e-assessment is also required for providers of Adult Day Health services offered through other Community Alternative Programs.
The e-assessment is mandatory and must be completed by September 15, 2015. Detailed instructions and the e-assessment can be found on the DHHS website. If you have questions about the e-assessment, please email hcbs@smokymountaincenter.com. |
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About provider email alerts
You are receiving this alert because you are a member of the Smoky provider network or have signed up for our Provider Network Bulletin. Smoky issues email alerts to convey critical information as soon as possible. Please note that if you unsubscribe from these alerts, you will also be removed from the Provider Network Bulletin mailing list and may miss out on important information. |
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Smoky Mountain LME/MCO manages publicly funded services for mental health, substance use and intellectual/developmental disabilities in Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Cherokee, Clay, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania, Watauga, Wilkes and Yancey counties in North Carolina. For immediate help or information about services, call 1-800-849-6127, 24 hours a day (TTY: Relay NC 711). Visit us at www.smokymountaincenter.com.
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