May 15, 2015
 
 
CONTACT US
  
All Smoky Mountain LME/MCO departments and staff can be reached at 828-586-5501
  
Administrative headquarters:

200 Ridgefield Court, Suite 206

Asheville, NC 28806

 

Provider questions: Call 1-866-990-9712, contact your account specialist or email
 
Confidential Compliance (Suspected Fraud and Abuse) Hotline: Report online or call
1-866-916-4255
 
AlphaMCS technical support: 828-586-5501, ext. 1500, 8:30 a.m. to 5 p.m. M-F
 
Incident reporting: Contact N.C. DHHS or call David Boeke, 828-586-5501, ext. 5328, or email incidentreport@smokymountaincenter.com 
  
Visit the Smoky website for more about:
Correction to urgent alert regarding Home and Community-Based self assessment pilot notice
  
The May 15, 2015, urgent alert regarding Home and Community-Based Services contained an incorrect email address. All questions and comments about this pilot and the HCBS Transition Plan should be directed to   
Home and Community-Based self assessment pilot notice
  

On May 8, 2015, members of the Home and Community-Based Services (HCBS) Transition Plan and strategic workgroup trained providers participating in the HCBS self-assessment pilot. Participating providers received the assessment in an electronic format. The e-assessment went live Monday, May 11. The pilot dates are from Monday, May 11, through Sunday, May 24. The pilot will inform statewide implementation of the e-assessment.

 

Smoky has created a dedicated email for questions about this pilot and the HCBS Transition Plan. All questions and comments may be sent to hcbs@smokymountaincenter.com.

 

At this time, the e-assessment is being shared with participating providers. The following providers are participating in the Smoky catchment area:

  • Davidson Homes
  • Home Care Management
  • KD Support Services
  • Macon Citizens Habilities
  • Mountain Area Community Services
  • Reach for Independence

For more information about HCBS, the self-assessment or the transition plan, visit the N.C. Department of Heath and Human Services website.

 

 
About provider email alerts
  
You are receiving this alert because you are a member of the Smoky provider network or have signed up for our Provider Network Bulletin. Smoky issues email alerts to convey critical information to providers as soon as possible. Please note that unsubscribing from the alerts will also unsubscribe you from the Provider Network Bulletin newsletter and put you at risk of missing important communications.
Smoky Mountain LME/MCO manages publicly funded services for mental health, substance use and intellectual/developmental disabilities in Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Cherokee, Clay, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania, Watauga, Wilkes and Yancey counties in North Carolina. For immediate help or information about services, call 1-800-849-6127, 24 hours a day  (TTY: Relay NC 711). Visit us at www.smokymountaincenter.com.