All Smoky Mountain LME/MCO departments and staff can be reached at 828-586-5501
Administrative headquarters:
200 Ridgefield Court, Suite 206
Asheville, NC 28806
Provider questions: Call 1-866-990-9712, contact your account specialist or email
Confidential Compliance (Suspected Fraud and Abuse) Hotline: Report online or call 1-866-916-4255
AlphaMCS technical support: 828-586-5501, ext. 1500, 8:30 a.m. to 5 p.m. M-F
Visit the Smoky website for more about:
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NC Division of Mental Health, Developmental Disabilities and Substance Abuse Services: Records Management and Documentation Manual open for review and public comment
The Records Management and Documentation Manual (RMDM) has been revised and is earmarked for implementation on July 1, 2015. A draft has been posted on the DMH/DD/SAS website for public review and comment. Please review this draft and send your comments to FeedbackDraft.RMDM3@dhhs.nc.gov by May 27, 2015.
Revisions contained in the draft reflect updated information compiled to bring the manual up to date with our service delivery system, including:
- An expanded section on the Consumer Data Warehouse [CDW] reporting requirements;
- The elimination of the Introductory Person-Centered Plan [PCP] and updating the PCP guidance;
- The basic requirements for a service plan when a Person-Centered Plan is not required;
- Additional documentation guidance related to discharge planning;
- Updated information and guidance on service notes;
- Additional information about signatures;
- The removal of requirements specific to CAP-MR/DD, now NC Innovations;
- Updates for respite, opioid treatment, psychosocial rehabilitation [PSR], and other specific services;
- Updated language, for example, substance use instead of substance abuse, where applicable;
- A renaming and re-ordering of some chapters; and
- An updated appendix.
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About provider email alerts
You are receiving this alert because you are a member of the Smoky provider network or have signed up for our Provider Network Bulletin. Smoky issues email alerts to convey critical information to providers as soon as possible. Please note that unsubscribing from the alerts will also unsubscribe you from the Provider Network Bulletin newsletter and put you at risk of missing important communications. |
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Smoky Mountain LME/MCO manages publicly funded services for mental health, substance use and intellectual/developmental disabilities in Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Cherokee, Clay, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania, Watauga, Wilkes and Yancey counties in North Carolina. For immediate help or information about services, call 1-800-849-6127, 24 hours a day (TTY: Relay NC 711). Visit us at www.smokymountaincenter.com.
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