Smoky Provider Network Communication 
Issue: #149
June 24 2014
    
Quick Links
  
  
State Employment Leadership Network (SELN) Update      

Disability Employment Initiative Grants Available!

 

The grants will fund agencies to develop flexible and innovative strategies to increase the participation of people with disabilities in career pathways programs in the public workforce system.

 

Click Link to Learn More

Family Caregiver Support Program Sponsors      
Free Community Awareness Event

 

On July 14thAlzheimers North Carolina and the Southwestern Commission Area Agency on Aging are cosponsoring a Free Community Awareness Event for family members and friends of those with dementia.  This interactive workshop will be held from 2:00 - 5:00 p.m. at the Jackson County Senior Center, 100 County Services Park in Sylva.  The workshop will include the latest in dementia care, approaches/strategies for care, effective communication techniques, and more.  Ample opportunities for questions and answers will also be provided.  There is no charge for the workshop, but pre-registration is required by Wednesday, July 9th.  To register, contact Lisa Levine- 800-228-8738.

SIS and the Registry of Unmet Needs      
Smoky Mountain LME/MCO SIS Assessors continue to work on completing assessments for people who are receiving supports under the Innovations Waiver. Once these assessments are completed, we will begin assessing individuals who are on the Registry of Unmet Needs (RUN). According to the May 2014 tracking spreadsheet, we have 899 people to assess.    We expect for these assessments to begin in July and will start with the people who have been on the Registry for the longest period of time.    
Innovations Back-up Staffing Incident Reports

Attn.: All Innovation Waiver Providers

 

This is of concern to all providers who operate under the Innovations Waiver; more specifically, to the staff who complete and submit Innovations Back Up Staffing Incident Reports (Appendix S). 

 

As of June 20th, 2014, providers will be able to enter back up staffing reports to Smoky electronically in Alpha. Smoky Mountain LME/MCO (Smoky) has worked with ALPHA MCS to develop and implement a mechanism within the ALPHA MCS system to be compatible with Back Up Staffing reports. Submission through Alpha MCS allows for a more reliable and effective process between providers and Smoky.  Any questions can be addressed by contacting Grievance & Incident Team specialists within Smoky' s QIO Department or by emailing incidentreport@smokymountaincenter.com

 

Effective July 1, 2014, ALPHA MCS will be the only method of submitting Back Up Staffing Incident Reports for Smoky to verify and review.  (Between the dates of June 20, 2014 and June 30, 2014, Smoky will accept both electronic-in Alpha-and faxed or emailed reports.)  In the event that paper (by fax or email) reports are sent to Smoky after July 1st, they will be returned to the provider with instructions to submit reports via Alpha MCS.

 

Thank you for making this transition with us to improve processes.  

New Web Posting for Provider Monitoring

The PowerPoint for the NCHIMA Behavioral Health Conference has been posted to the Provider Monitoring Conferences page at http://www.ncdhhs.gov/mhddsas/

Changes have been made to the Provider Monitoring tools and can be found on the Provider Monitoring page at http://www.ncdhhs.gov/mhddsas/

LIP REVIEW TOOL --As a quick reference, a note has been added to let people know that this tool is used with LIPs who provide outpatient/basic benefit services only and that the sample size for a solo practice and group practice are also noted. There is also a note explaining that the Routine Agency Tool is used when a LIP works in an agency that provides services other than basic benefit services.

LIP OFFICE SITE REVIEW TOOL --The guideline for item #1 re: the accessibility of the office for individuals who have physical disabilities clarified the options available when the clinician's office is located in a building that is not wheelchair accessible.

--The note in the guideline for item #11 re: the practice hours, provisions for 24 hour coverage being posted as only being applicable to Cardinal Innovations was deleted since this requirement applies to all LIPs, not just those who contract with Cardinal Innovations and to be consistent with the tool.

 

AGENCY REVIEW TOOL --On the Unlicensed AFL Tool, the guidelines for emergency information and the requirement for crisis services training have been inserted and the guidelines for items #5 and #6 which were combined have been separated to be consistent with the tool.

--The following lists have been added to the workbook to allow reviewers to document the individuals included in the samples for incidents, complaints, restrictive interventions and for funds management and the medication review. The Individual Records List and the Post-Payment Review List have been consolidated into one list -- the Sample Based on Paid Claims List -- in order to reduce redundancy.

--The formula for the Diagnostic Assessment on the Overview Summary page was corrected.

--A note was placed on the Routine Agency Tool to indicate that this tool is used for LIPs who work in an agency that provides services other than basic benefit services (e.g., CABHAs).

Person-Centered Thinking Training

This two-day workshop is designed to introduce the principles and use of Person- Centered Thinking.

 

Date: June 25th & 26th - Watauga County

  
  
 
Date: July 17th & 18th - Buncombe County
  
  
 
Date: August 28th & 29th-Caldwell County
  
  
  
Questions:  Call Lisa Allen, Training Coordinator 828-586-5501 Ext.1163 
Gaps & Needs Assessment Posted

The 2013 Gaps and Needs Assessment has been completed, presented to stakeholder groups, and is now posted on the Smoky website. You can connect to it using the link in the banner section of the home page or use the link below

 

http://www.smokymountaincenter.com/documents/SM_LME-MCO_Gap_Analysis_FinalFullReport_2014-04-29.pdf 

Training Opportunities      
Adult Mental Health First Aid Train-The-Trainer
 
August 11-15, 2014
  
Location:
Alliance Behavioral Healthcare
4600 Emperor Blvd.
Durham, NC 27703
   
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Screening and Treatment Planning for Individuals With Co-Occurring Disorders
 
July 9, 2014
 
Location:
NC Council of Community MH/DD/SA Programs
505 Oberlin Rd, Suite 100
Raleigh, NC 27605
 
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Documentation Training for Non-Licensed Staff

  

July 15th, 2014

 

Location:

The Royal Conference Center

3801 Hillsborough St.

Raleigh, NC 

 

Click Here for Flyer

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Clinical Supervision in Behavioral Healthcare:
Meeting the Service Definition Requirement
 
July 16-17th, 2014
 
Location:
505 Oberlin Rd, Suite 100
Raleigh, NC
 
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Cognitive Behavioral Therapy
 
July 29-31st, 2014
 
Location:
505 Oberlin Rd, Suite 100
Raleigh, NC
 
IDD Providers of Medicaid B3 Services
Medicaid-funded services require a service order. MHSA services require a "doctor's" order (MD, DO, PA, NP). However, the QP signature on the PCP has served as the service order for IDD services.  Therefore, DMA has confirmed that currently available IDD B3 services require the same level of service order by a QP (or higher). Currently available B3 services are Community Guide and Respite. Please use the DHHS Person-Centered Profile template which includes  a service order signature line.

http://www.ncdhhs.gov/mhddsas/statspublications/Forms/Personcenterplanningforms/pcp-2-3-10.doc

 

Please remember that a service order shall be in place prior to or on the day that the service is initially provided in order to bill Medicaid for the service. The service order shall be based on an assessment of the recipient's needs.

Developmental Disabilities Training Institute Presents:    

Cultural Diversity Training

 

August 5, 2014
9:00am-4:00pm

Thompson Child & Family Focus
1645 Clanton Rd
Multi-Purpose Room
Charlotte, NC 28208

 

Training and Registration Information  

Extra Help and Medicare Savings Programs

Medicare patients with limited income and assets may qualify for programs that save them money on drug & health plan costs. Many patients don't know about these programs or how to apply. If you have patients who might be eligible, please have them call the Council on Aging at 277-8288 for application assistance. Appointments are free & confidential.

Benchmark Training Institute now sponsoring......     

Clinical Supervision in the MH/DD/SA Sytem:
Meeting the Audit and New Monitoring Requirements

 

June 26 and June 27, 2014

9:00 am until 4:00 pm

Benchmarks Members: $166.50 per person

Non-Members $185 per person

Click here to register.  

Includes CEUs for licensed professionals.

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Person Centered Thinking: A 12 hour training
In collaboration with Universal Mental Health Services, Inc.
The approved National Learning Community Cirriculum  

 

July 10 and 11, 2014

9:00 am - 4:00 pm

Benchmarks Members $108 per person

Non-Members $120 per person

Click here to register.

 

PLEASE BE ADVISED - The training starts promptly at the times stated above and the registration table will close shortly thereafter the scheduled start time.

   

 

Location: The Royal Conference Center is located at 3801 Hillsborough Street, Raleigh NC 27607(Just off I-440 beltline, across from Meredith College). For driving directions. click here   Need A hotel?  click here 

  

Return Check Policy: "A $25 fee will be assessed by Benchmarks for all returned checks."

 

Cancellation Policy: You must cancel 3 business days (before 5:00 p.m.) prior to the training event in order to receive a refund of your registration.  If cancellation is not made at this time, no refund will be given. A $15 administrative processing fee will be charged for all cancellations.

 

To view our complete calendar of events, go to www.benchmarksnc.org or contact Benchmarks at 919-828-1864 with any questions you may have

Clinical Supervision in the MH/IDD/SA System     
Benchmarks Training Institute now sponsoring....Clinical Supervision in the MH/IDD/SA System:  Meeting Audit and New Monitoring Requirements                            
  
June 26 and June 27, 2014
9:00am-4:00pm
Royal Conference Center
3801 Hillsborough Street
Raleigh, NC
  
Upcoming MAHEC Trainings      
Kimberly Strom-Gottfried, LISW, PhD presents:
TBI Training      

This TBI training is a free training course intended for service providers in North Carolina public service agencies, including: Local Management Entities (LMEs), vocational rehabilitation or independent living offices, educators, case managers, substance abuse or mental health professionals, social security or social services professionals, advocacy or support agencies, or anyone else who serves people with brain injury.

 

Click link to learn more about the course and to register for training.
NC Council of Community Program Training      

Register Early to save on Current Trainings

 

July 9, 2014

 

Screening and Treatment Planning for Individuals With Co-Occurring Disorders

 

Approved for 6 hours of APA, NBCC or ASWB CEUs 

 

Location:

NC Council of Community MH/DD/SA Programs

505 Oberlin Rd, Suite 100

Raleigh, NC 27605

 

Click Here for Flyer 
Smoking Cessation Class

The Free Clinic is sponsoring a Smoking Cessation Class

                             

Tuesday Evenings 6:00p-8:00p begining 7/01/14 - 8/12/14
  
The class is free for anyone who is interested in quitting smoking!
  
Youth Mental Health First Aid

Date: July 31, 2014 (8:30a-5:00p) - McDowell

 

Presenters: Melissa Ledbetter & Robin Winkler, SMC Community Specialist

 

 Training and Registration Information

 

 

Date: August 7, 2014 (8:30a-5:00p) - Polk

 

Presenters: Ann Dupre Rogers & Marilyn Kaylor, SMC Community Outreach Team

 

Training and Registration Information

Keeping Our Children Safe

Steward of Children is a prevention training program that teaches adults how to prevent, recognize, and react responsibly to child sexual abuse.

 

August 5, 2014-Caldwell

5:00 pm to 8:00 pm

Smoky Mountain Office

825 Wilkesboro Boulevard, Lenior, NC

 

Training and Registration Information 

 

October 14, 2014-McDowell

9:00 am to 12:00 pm

Smoky Mountain Office

408B Spaulding Road, Marion, NC

 

Training and Registration Information

t3 Think Teach Transform - onlineTrainings
Upcoming trainings starting in May include:
  • Beyond the Basics - Motivational Interviewing (15 hrs CEU credits)
  • Housing First - (10 hours CEU credits)
Both courses are instructor-led online courses. Find out how to register.

Smoky Mountain Center's Access Call Center is available 24 hours a day, 7 days a week to provide information, screening, triage and referrals for mental health, substance abuse and intellectual/developmental disability services. The toll-free phone number is 1-800-849-6127.