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Important BearBuy Updates

June 2015

Dear BearBuy Users,


We would like to inform you of a few updates.  Please review the topics below and follow the links or scroll down for more information on each topic. 


This month's BearBuy News:

As always, if you have any questions, please contact Customer Support at (415) 514-4100, Option 2 or appsupport@ucsf.edu for immediate assistance.

Thank you for your continued support, 


BearBuy Team 

UCSF Supply Chain Management

1. Bio-Rad Delivery Delays
Bio-Rad Laboratories will be undergoing a system upgrade from July 1 to July 5. Orders can be placed with Bio-Rad Laboratories between July 1 and July 5, but they will not be able to ship any orders during that time. Shipping will resume the week of July 6.
If you anticipate a need for Bio-Rad Laboratories products during the system upgrade, please plan ahead and place your orders well in advance or consider ordering from other suppliers. If you have questions about this system upgrade and the impact to your orders, please contact Bio-Rad Laboratories customer service at 1-800-424-6723.
2. "Did you know" Useful BearBuy Tips
Q: The BearBuy America To Go Punch-out was recently redesigned, but I am unable to load the America To Go Punch-out site using the Internet Explorer 8 browser. How do I fix this?
A: The newly redesigned and improved America To Go Punch-out site uses newer browser technology that is not compatible with older browsers, including Internet Explorer 8. An older browser may impact your ability to view the America To Go Punch-out site properly.
The America To Go Punch-out site is best viewed using the latest versions of Internet Explorer, Firefox, or Chrome. If you do not have access to later browser versions, please consult with your IT group about upgrading your browser for better compatibility.