 HCAHPS Star Rating: The Webinar Mark your calendars! Coming on February 19: your Patient Experience Team's insight into the latest development in the HCAHPS rating system. Mandatory On-Demand WebEx Training featuring Patient Experience National Director Lauren Prepchuk will ensure you are ready for your clients' next big challenge: understanding the HCAHPS Star Rating system.
- How many Stars will your hospital receive? Prepare your clients' expectations.
- Understand and be able to explain algorithms the CMS will use to determine Star Categories.
- See where your services fit into the equation for success.
You will need access to WebEx to register for and view the webinar. Click here for link, then click "Recorded Sessions" on upper left side of screen to find the CMS HCAHPS Star Rating Update recorded session.
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Payroll Webinar Training to be Held This Week, February 18th and 19th
Two Payroll Presentations will be held this Wednesday, the 18th, and Thursday, the 19th:
- Paying Employees Electronically
- Electronic Check Requests Through TeamFin
Each class is scheduled several times a day for fuller accommodation. Follow this link for schedule and access details. Instructions for i nstalling Fuze are included in the link if you do not already have this necessary component.
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Are We Collaborating? Get Ready to Rumble!Our upcoming internal publication will be featuring 6 feature collaboration stories over the rest of FY15...and it could be your teams' story! Send us your stories illustrating collaborative efforts between Crothall and Morrison teams. Read more about this competition, prizes are to be awarded in several categories. The first submission deadline is coming up fast, so get your stories ready!
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 Diversity and Inclusion Message and Calendar for March Compass Group USA believes a diverse and inclusive environment supports innovation and collaboration, and benefits our associates, clients, and customers. Read this coming month's message, and be sure to look in next week's issue of NTK for the March Calendar of Diversity and Inclusion.
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Dallas / Fort Worth to Host Next CCC March 17
Invitations are to be mailed within next few weeks for 2015's second Compass Community Council. Anyone living within three hours of this location is invited to attend. Please be sure to make your reservation.
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Short Meal Break Compliance Reporting (non-CA)
Site management teams are expected to monitor and rectify any Short Meal Break exceptions below the Federal Guideline of 20 minutes. Please read this memo for more details and helpful documentation.
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WI-FI Connection While at Corporate Campus
There are a variety of ways to get connected to Wi-Fi on your mobile devices as well as Compass-leased laptops. Please utilize this information to get you and your guests connected most efficiently and economically.
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 OSHA Requires Posting 300AThe Safety Team sends this reminder that all OSHA 300A (Summary of Work Related Injuries and Illnesses) forms need to be posted on your facility Safety Board from February 1st through April 30th. See their message for more notes on compliance.
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Here's Another Email Virus Warning!
Please be aware of a new email virus circulating that includes the subject "fax sent 11.02" and contains an attached zip file with the name "fax8172498_0211.zip." Do not open any links or attachments, delete the e-mail immediately!
If you have inadvertently opened these, or other suspicious email links or attachments, please contact the Technology Service Center at 1-888-295-7206.
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Zipthru Perks Deals for You! Shop in on-line convenience for great deals, from the ordinary to the extravagant! To create your personal account, use Compass Group's referral code, ZNV65B, to gain access to the site. |
Learning+Development Class Schedules
February's CHAT program is "Employee Engagement & Recognition," and includes the lesson plan, "Engagement- Your Voice Survey." For full schedule and registration information, follow link to CHAT schedule. To enroll in these mandatory sessions, link here and enter one of the following:
Food Services username- chat; password- compass
Support Services username- crothall; password- chat
Having a hard time enrolling? Call 1-888-327-8266.
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L+D courses can be found near you throughout the year. Coming up:
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Developing Dynamic Leadership Live Classroom (Session 1 of 6)
| 2/17/2015 | Charlotte, NC | | Love 'Em or Lose 'Em (two classes) | 2/17/2015 | Boston, MA | Account Retention The Compass Way
| 2/17,18/2015 | Altamonte, FL | |
Love 'Em or Lose 'Em
| 2/19/2015 | Chicago, IL | Developing Dynamic Leadership Live Classroom (Session 1 of 6)
| 2/24/2015 | Indianapolis, IN | Developing Dynamic Leadership Live Classroom (Session 1 of 6)
| 2/24/2015 | Philadelphia, PA | | Managing Inclusion | 2/24/2015 | Phoenix, AZ | | Managing Inclusion | 2/24/2015 | Denver, CO | | HR Just the Fact$ | 2/25/2015 | Online instructor-led | | The 5 Choices to Extraordinary Productivity | 2/25/2015 | Charlotte, NC | | Love 'Em or Lose 'Em | 2/26/2015 | St. Louis, MO | | Managing Inclusion | 2/26/2015 | Memphis, TN | | Developing Dynamic Leadership Live Classroom (Session 1 of 6) | 3/3/2015 | Mountain View, CA | | Managing Inclusion | 3/3/2015 | Washington, DC |
For class reservations, go to MyLMS.
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 MotorScrubber: Labor Saving Tool
Click the image for the whole story on this truly versatile device. Approved for use by the New Products Committee and given special pricing, these implements reach those hard to get areas. Additional parts and supplies may be found by following the image link, or for further assistance call 1.800.365.0400. To contact product representative, email Al Turek.
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Patient Experience Minders
Look here for important Positive Impressions reminders:
Week 22 Nonverbal Cues of Clean
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Patient Transport Minders
Your essential weekly reminders may be found here:
Week 22 Patient Touches: Being A Service Ambassador
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NTK Dates
| 2/1 - 4/30 | Post OSHA 300A Forms | 2/16-20
| Travel black-out week | | 2/19 | HCAHPS Star Rating Webinar | | 2/18, 19 | Payroll Webinars | | 3/17 | Dallas/Fort Worth CCC | | 4/3 | FY16 Budget Guidelines distributed | | 5/4-8 | Travel black-out week
| | 6/19 | FY16 Budget submitted | | 8/10-14 | Travel black-out week
| | 10/5-9 | Travel black-out week
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