Would you expect a team to score if the quarterback got the play from the coach and didn't call it in the huddle? In football, sharing information and coordinating response among the players is vital to achieving the team's goals. In workers' comp, the same is true when it comes to using urine drug testing (UDT) for injured workers who are taking opioid pain medications. Previously in this space, we talked about choosing the right "play"- appropriate candidates, patient-specific test panels, and risk-based testing schedules. Now we'll take a look at winning strategies regarding test results, including best practices for outreach and clinical interventions.